Absolute wild interaction with Logitech customer support. @Logitech @LogitechG_ANZ I love the products, truly do.. But in no way is this acceptable in any way shape or form. I have 2 faulty logitech gpro x superlights still under warranty. After dealing with support over the last 24hrs this is one of the responses i had back. How is this acceptable? How does this provide a solution? After i said no they want even more personal information, asking if im 18+ and they they will offer me a refund as ONE TIME COURTESY. Mind you they want all of your personal information, and i mean everything just shy of DOB for a simple warranty claim and will refuse to proceed without EVERY bit of information. This included, address, email, full name mobile number, your age.. Im still truly gobsmacked.

@cimota_art @Logitech @LogitechG_ANZ I tried to warranty my Superlight but the support has been so bad I just bought the part of Aliexpress and fixed it myself, it was like a $5 fix.

@NotCodePixel @Logitech @LogitechG_ANZ thats always an option but shouldnt be needed. Their support just needs to be better, lots better. But after speaking with some people here on twitter lots of people have had good experiences, but then theres us 😂

@NotCodePixel @cimota_art @Logitech @LogitechG_ANZ Damn, I want to warranty mine Superlight cuz wheel almost died in 1 month of using lol, but as I see that won't work :C