Ofgem

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Ofgem

Ofgem

@ofgem

We are Britain’s independent energy regulator. Our role is to protect consumers now and in the future by working to deliver a greener, fairer energy system.

London, Cardiff & Glasgow انضم Nisan 2009
885 يتبع45.4K المتابعون
Ofgem
Ofgem@ofgem·
Scammers are posing as Ofgem to steal your info. ✅ Ofgem won’t sell you energy ✅ Won’t ask for bank details ✅ Won’t show up at your door Got a dodgy message? Stop. Check. Protect. 📞 0300 123 2040 📧 report@phishing.gov.uk 🔗 Tap our link in bio for more.
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Ofgem
Ofgem@ofgem·
So much of staying on top of your energy bills comes down to keeping in touch with your supplier. Keeping your details up to date and reaching out early can unlock support, flexible payments, and better deals. Staying connected can save you money.
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Ofgem
Ofgem@ofgem·
There are many different schemes in place to help you pay your energy bills, as well as benefits, grants and help offered by the government and energy suppliers. To see if you qualify for support, click here ⬇️ ow.ly/Lb6s50YhEy7
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Ofgem
Ofgem@ofgem·
If you’re in debt your supplier has to support you to get on top of your payments. You can find info on the protections in place for customers who owe money here: ow.ly/4r8v50Yr6F4
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Ofgem
Ofgem@ofgem·
Myths about net zero and the power grid can cause confusion. Read an article from Ofgem’s Deputy Director for Strategic Planning and Connections explaining the facts, what’s changing and how the grid supports Britain’s energy transition: ow.ly/zCUQ50Yy1U3
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Ofgem
Ofgem@ofgem·
Your supplier is a good first point of contact for any questions or issues you have with your energy bill. You can find out who supplies your energy here: ow.ly/ZmxR50Y5n03
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Ofgem
Ofgem@ofgem·
Your energy supplier should be your first point of contact if you have a problem with their service – they must have an adequate complaints process. For advice on how to contact them and get the support you need, look here: ow.ly/a1QU50YhFra
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Ofgem
Ofgem@ofgem·
Non-domestic energy supplier, Farringdon Energy will pay £525k and it's director has agreed to resign for serious and persistent mismanagement that led to customers being overcharged. Read more about our investigation here ow.ly/TwOm50YwIFk
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Ofgem
Ofgem@ofgem·
New results from Ofgem’s Energy Consumer Satisfaction Survey: ✅ Overall supplier satisfaction: 81% (stable) ✅ Customer service satisfaction: 77% (all‑time high) We want to do more to improve support and outcomes for customers. More: ow.ly/Jk7E50YwI2U
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Ofgem
Ofgem@ofgem·
🏠 Here are 10 energy saving tips that you can do around your house to reduce your energy usage and in turn reduce your energy bills. Tap our link in bio for more.
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Ofgem
Ofgem@ofgem·
Three top tips for reducing your lighting bill: ↔️ Swap out your incandescent filament bulbs with modern LEDs, CFL or halogens 🌆 Turn off the lights when no one’s in the room 💡 Motion sensors are a great way to ensure you are only using lights when you need them
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Ofgem@ofgem·
🔋 kW vs kWh 🔋 What's the difference? Watch our explainer video to find out.
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Ofgem@ofgem·
Do you have credit on your energy account? It's good to learn how account balances work, why it might be a good idea to build up credit and how to get a refund if you think your current or previous supplier owes you money. You can find out more here: ow.ly/370q50Y15Br
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Ofgem
Ofgem@ofgem·
🚨 Tampering with your meter is illegal and could be dangerous. Meter tampering causes one death every 10 days in the UK. Discover the signs of meter tampering here: ow.ly/kmzz50YhFmA
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Ofgem
Ofgem@ofgem·
We know that the ongoing conflict in the Middle East is concerning. In the short term, households on standard variable tariffs are protected by the energy price cap until the end of June. Advice and more: ow.ly/aHnP50YtmrT
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Ofgem
Ofgem@ofgem·
Scammers are posing as Ofgem to steal your info. ✅ Ofgem won’t sell you energy ✅ Won’t ask for bank details ✅ Won’t show up at your door Got a dodgy message? Stop. Check. Protect. 📞 0300 123 2040 📧 report@phishing.gov.uk 🔗 Tap our link in bio for more.
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Ofgem
Ofgem@ofgem·
The Priority Services Register is a free service designed to provide additional support to people that might need it 🤝 By joining, you can receive tailored assistance from your energy supplier to meet your specific needs. Learn more: ow.ly/cfTs50VyOhs
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Ofgem
Ofgem@ofgem·
🏠 Moving home can be stressful, but don't forget about your energy supplier! Give notice, read meters, and provide a forwarding address to avoid issues. Tap our link in bio for more.
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Ofgem
Ofgem@ofgem·
Let’s help each other to be #EnergyAware – do you have friends, family or neighbours who might need: 🟠 Extra support in a power cut 🟠 Help to avoid energy scams 🟠 Energy saving home improvements to keep them safe and warm Think about how you can offer support.
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