aritzia

@TheCryingMd We sincerely appreciate you taking the time to share this feedback, and we will absolutely pass it along.

@ARITZIA All I asked @Aritzia was : did anyone return this package to you? Was it returned by a neighbor? A simple investigation. They couldn’t even do that. Just copy pasted the same response over and over.

Just had the worst online shopping experience of my life with @Aritzia. Story time in the replies… 👀

@KelsiClarke We don't have any confirmed details to share but never say never 🤭 Be sure to sign up for our mailing list to stay up to date on upcoming launches!

@ARITZIA is Terry fleece coming back ?

@officergoodb0dy We'll let our Product Team know you're hoping for a comeback

@ARITZIA BRING BACK THE ENSEMBLE PANT OR DIE

@norraelnorra Thank you for bringing this to our attention, Nurah. That's certainly not what we'd like to hear, and we're sorry this was your experience. Would you mind sending us a DM with a few additional details?

Never shopping from @ARITZIA again. Worst customer service experience ever.

@metrafusion We've responded to your DM to chat further.

@metrafusion We'd love to learn more — would you mind sending us a DM so we can chat further?

@luisreynoso36x We hear you and we'll be sure to pass along your request to the appropriate teams! In the meantime, be sure to check out Reigning Champ.

Wish @aritzia had a men’s section

@hoseoque_ We're here to help! Send us a DM so we can chat further.

@ARITZIA your “concierge” is so frustrating 😭 i never received my package and yet they keep on closing my ticket!!!

@enola_dsouza Please send us a DM with your purchase details and our Concierge team would be happy to help.

@ARITZIA I shopped from your outlet store and when I went to return the item, I wasn’t given my money back to the original payment method. Instead I was given a store credit. I wasn’t informed about this when I purchased. I want my money back to the original payment method.

@markenns Thank you for bringing this to our attention, Mark. We take this seriously and have made the appropriate teams aware.

Sigh @ARITZIA your cardboard is getting away from you again on Robson. Please be a good neighbour and lock your bins. Clean up would be appreciated in the back alley behind your store across Thurlow.

@lou_wei_zah We'd love to help with availability! Feel free to send a DM our way to chat further 😊

@ARITZIA, when will you restock the Super Puff in your stores or online?

@irentdumpsters Happy to pass your suggestion along!

Hey @ARITZIA why don’t you guys have a men’s section

@jtolin01 We're so sorry to hear this. Thank you for sharing this feedback with us, and we'll be sure to share this with the right teams.

@sanelysana We're so sorry to hear this, Sana. We've replied to your DM.

@_pay30 Thanks for letting us know. Would you mind sending us a DM with a few photos so we can take a look?

now @ARITZIA girl now I washed these sweats once why they daisy dukes?

@J3ssica_Rabbitt Thank you for bringing this to our attention, Jessica. We appreciate your feedback and know this has been shared with the right teams. Feel free to send us a DM if we can lend a hand with availability and order options ❤️

@ARITZIA what is this forced exclusivity you’re creating by limiting stock? If you’re not restocking items say so and be clear. Having us call support or sign up for restock notifications that aren’t coming is a waste of time.

@Sakura959967 We're so sorry to hear this, Sakura. Would you mind sending us a DM so we can chat further?

@ARITZIA bought a $400 coat only to survive 1 wash dry cycle before seams started come apart. They won't even compensate me for damage, only offering 10% which is about $38, that won't even cover repair cost. Avoid buying their puffers!

@Smith9Emma We're so sorry to hear this, Em. Thank you for sharing this feedback with us, and we'll be sure to share this with the right teams.

In addition, all they could do was waive the shipping fee for me to send the coat back or exchange the coat and pay the difference for a new one. Extremely disappointing @ARITZIA as this was an error on your part.

order an Aritzia wool coat during there sale, ordered an XL and when I received it, the price tag showed extra large and the tag on the coat shows medium, the coat is now all sold out in every size.

@sejicat Thank you for bringing this to our attention. If you could send us a DM with your order number, our Concierge team can look into this for you right away.

Bought coat from aritzia they left a gift in it💀??? @ARITZIA man how is that possible even 😭?? How did they let that be shipped

@embroideredlace Although we haven't yet expanded our boutiques internationally, we'll pass your interest along 🤍 For now, see you on Aritzia.com?

@ARITZIA pls open in indonesia