Smarsh

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Smarsh

Smarsh

@SmarshInc

The global leader in communications data and intelligence — enabling companies worldwide to transform oversight into foresight.

Headquartered in Portland, OR Beigetreten Nisan 2009
2.3K Folgt5.7K Follower
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Agentforce Service
Agentforce Service@ServiceCloud·
The gap between traditional support and autonomous service is growing fast. ↔️ For Smarsh, the goal wasn’t just to keep up. It was to rethink what a great customer experience should look like. Before Agentforce, Smarsh had high volumes of support inquiries that led to bottlenecks. Now, they're driving faster, more efficient service. ⚡ Smarsh's experience proves that you don’t have to choose between scaling your operations and delivering high-quality support. And the shift to autonomous service is more achievable than you'd expect. Curious how they did it? Read the full breakdown here: sforce.co/47JkRQU
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Smarsh
Smarsh@SmarshInc·
THIS JUST IN: Smarsh Agents are here 🎤 Meet our latest platform enhancements — built to sharpen legal discovery, reduce surveillance noise, and strengthen defensibility for global compliance teams. See the next phase in intelligence-driven compliance: bit.ly/3Nw8O2l
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Smarsh
Smarsh@SmarshInc·
When teams adopt AI faster than controls can keep up, risk multiplies at scale ⚠️ Sr. Regulatory Advisor Tiffany Magri explains what that means in practice — and why firms can’t treat governance as a phase-two project. 📚 Get the 2026 Insights Report: bit.ly/4cDSGpW
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Smarsh
Smarsh@SmarshInc·
Before you buy “AI-powered,” ask: what’s under the hood? Smarsh Principal Solutions Architect Patrick Palomo breaks down how to separate real capability from hype — and why “garbage in, garbage out” is even more relevant when outcomes carry regulatory risk ⬇️ 🎥: @Cheddar
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Smarsh
Smarsh@SmarshInc·
One Smarsh Forward 2026 is hard to put into words... So we asked Smarshians to sum it up with just ONE emoji. Drop yours below! ⬇️👇
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Smarsh
Smarsh@SmarshInc·
5️⃣...4️⃣...3️⃣...2️⃣...1️⃣ One Smarsh Forward 2026 starts — now!
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Smarsh
Smarsh@SmarshInc·
❌ Saying you have a policy ✅ Showing how it actually works After a year of regulatory recalibration, 2026 is shaping up to be about fundamentals and execution — with AI governance squarely in the spotlight. Here's two AI predictions that firms can't ignore in 2026 👇
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Smarsh
Smarsh@SmarshInc·
Have we seen this film before? Smarsh EVP, AI and Product Strategy Brandon Carl shares how today's AI trajectory looks a lot like the internet in its early days — and why disciplined, real-world execution is what separates hype from lasting innovation ⬇️ 🎥: @Cheddar
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Smarsh
Smarsh@SmarshInc·
We don’t have a crystal ball for 2026 🔮 But we do have regulatory experts — which is pretty close. Hear from Sr. Regulatory Advisor Tiffany Magri as she shares 3 predictions for what firms are likely to face in new year, from individual accountability to crypto compliance 👇
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Smarsh
Smarsh@SmarshInc·
Rethinking your supervision strategy for the year ahead? Then FINRA’s 2026 Annual Oversight Report is required reading 📖 Hear from our VP of Regulatory & Information Governance Robert Cruz as he breaks down some of the key themes — including AI, crypto, and off-channel comms.
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Smarsh
Smarsh@SmarshInc·
Happy New Year! 🎆 As we kick off 2026, our focus is already on what’s next. Hear from CEO Kim Crawford Goodman as she shares where we’re headed — and why this year is going to be an innovative one for Smarsh.
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Smarsh
Smarsh@SmarshInc·
Us: "So… how many holiday activities did you do?” The Smarshian: “Yes.” Happy holidays to our customers, partners, and team. However you’re celebrating, we hope the season brings plenty of festive fun ✨
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Smarsh
Smarsh@SmarshInc·
When the bar for oversight feels high, you just need a clearer vantage point ☁️ Smarsh helps you see the whole picture of risk — no altitude required.
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Smarsh
Smarsh@SmarshInc·
The rumors are true 🏆 Smarsh has been named the @AWS Vertical Technology Partner of the Year – Global! Thank you to #AWS for the recognition, and for the collaboration that got us here. Get the full story → bit.ly/4rDDOwA @AWS_Partners #AWSPartners
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Smarsh
Smarsh@SmarshInc·
Let’s do this, re:Invent 👏 If you’re in Vegas this week, swing by booth #612 to see what we’ve been building on @AWS — and how teams are using Smarsh to get real-time intelligence across their comms data. #AWSPartners #AWSReInvent
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Smarsh
Smarsh@SmarshInc·
Every ignored red flag has a cost 🚩 FINRA's latest enforcement actions show exactly how personal liability attaches under Rule 3110. Sr. Regulatory Advisor Tiffany Magri breaks down one recent case, and the 4 steps leaders can take to avoid making the same mistakes 👇
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Smarsh
Smarsh@SmarshInc·
80% of consumers have made it clear: if AI is shaping their financial guidance, they expect to know. And regulators are baking that into new compliance rules. Principal Reg. Advisor Shaun Hurst shares 3 things firms should put in place as AI enters more customer workflows ⬇️
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Smarsh
Smarsh@SmarshInc·
So… what even are APIs? 🤔 We're breaking it down in plain English — showing how these invisible connectors make your apps (and your data) work smarter together. The latest Smarsh APIs bring that same simplicity and speed to your comms data. See how: bit.ly/3JYAJWY
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