ZebPay support

@rajshikharsing3 Hi there, your ticket #1609001, is under review with the team and you shall receive a response shortly.

@zebpaysupport Still there is no response from Zebpay team. Please resolve the issue. It's already 2 week when I got the last response.

Very disappointed with @zebpay It has been more than 48 hr since I raised my ticket 3 times and submitted all requested documents, yet no proper assistance or resolution has been provided. My fiat withdrawals are still not working. Kindly resolve this immediately @zebpaysupport

@TheSharmaPankaj Our team is working on your ticket and will reply back to the same ticket accordingly.

@zebpaysupport Waited for 24-48 hours...was supposed to get a call..

@zebpay @zebpaysupport Raised a ticket on zebpay about crypto not getting received/deposited. Haven't got any response so far on the ticket. Kindly help me with the support.

@Sourabh94680516 Hi, Kindly share your ticket number here for us to resolve this. If you’ve not yet raised one, you can do so at help.zebpay.com/support/ticket… with the relevant information and we’ll be happy to assist you.

Hi @ZebPay @zebpaysupport, I'm facing an issue while trying to send my XLM. Despite having sufficient balance, I'm unable to transfer it to my desired wallet address, and the app is showing an error. Please help resolve this issue. #ZebPaySupport

@dhiruy6264 Hi there, your ticket is under review with our team, Our team is working on your ticket and you shall receive a response soon.

@zebpaysupport My INR withdrawal is completely RESTRICTED and blocked inside the app, even though your official email explicitly says there are NO restrictions on fiat withdrawals at Level 1. Stop telling me to wait for the ticket. Look at the screenshot I provided and unblock my INR withdrawal

@zebpaysupport @zebpay Dear ZebPay Team, In your official email (attached below), you explicitly stated: "Please note that there are no restrictions on fiat deposits and withdrawals, buying, selling, trading, or investment activities at Level 1."

@gurmeet4343 Hi there, we have responded to your ticket. Kindly check your registered mail for the update provided.

@zebpaysupport Can you upgrade my account to level 2

𝐑𝐞𝐚𝐝𝐲 𝐟𝐨𝐫 𝐚 𝐪𝐮𝐢𝐜𝐤 𝐜𝐫𝐲𝐩𝐭𝐨 𝐛𝐫𝐚𝐢𝐧 𝐭𝐞𝐚𝐬𝐞𝐫? 🧠 Unscramble these 5 words and 3 lucky winners stand a chance to win exciting rewards! Here’s how to enter: ✅ Comment all 5 correct answers ✅ Follow @zebpay & @RajKarkara ✅ Tag 2 friends ⏳ Contest ends on 22nd May! #Bitcoin #Crypto #Giveaway #CryptoCommunity #ContestAlert

@dhiruy6264 Please be assured as this will be taken care of.

@zebpaysupport I have already waited for nearly a month,restricted Please ensure the technical block is removed from my account so I can withdraw my available INR balance

@dhiruy6264 Hey! The team will be able to take any action. We have informed them and they will get back to you within 24 to 48 hours.

@zebpaysupport My INR withdrawal is completely RESTRICTED and blocked inside the app, even though your official email explicitly says there are NO restrictions on fiat withdrawals at Level 1. Stop telling me to wait for the ticket. Look at the screenshot I provided and unblock my INR withdrawal

@dhiruy6264 Hey! There is an ongoing ticket and the team is working on it. Please be assured as the team will get back to you with an update on ticket itself.

@zebpaysupport I have already shared my ITR, statements, and even my Income Tax portal details 3 times over! If your email confirms INR withdrawals are allowed at Level 1, why is your app showing my account as RESTRICTED and blocking my INR withdrawal? Answer this clearly! @zebpay

@LaxmiKumar54855 Hey! The team will get back to you on ticket within 24 to 48 hours.

@zebpaysupport Still no reply

@zebpay @zebpay @zebpaysupport My DOGE withdrawal failed on 28 Jan 2026 and 416.39053 DOGE is still not credited. Ticket 1574249. Kindly resolve urgently.

@dhiruy6264 documents have been submitted earlier. We request your cooperation in providing the requested information so that the review can be completed smoothly. We appreciate your understanding and support. (2/2)

@dhiruy6264 We understand that you may have already submitted documents previously. However, the current request has been raised as part of our compliance and regulatory requirements. In certain cases, additional or updated documents may be required for verification purposes, even if (1/2)

@dhiruy6264 Hi there, Rest assured, we're actively working to resolve this matter for you. Your patience and cooperation are greatly valued as we strive to improve your experience

@sarveshRajpoot1 We understand your concern, and we're actively working to resolve the issue as quickly as possible!

@zebpaysupport : 1610234 : Consolidating Your Queries: Existing Ticket Update You people are seating to resolve the query or just for consolidating it?? This is really not acceptable to the platform like yours!!!

@dhiruy6264 Our team has already responded to your ticket. You will get a resolution soon. In the meantime, we request you be patient and support us until we resolve the issue. Thanks!

@zebpaysupport Stop placing one restriction after another on my account. Unblock my INR withdrawal immediately so I can take my money out and close this account forever

@RajKarkara @zebpay @zebpaysupport I am writing this as a serious follow-up to my previous email sent regarding my deposit (TXID: 0xfe0f97857c8776f3c48e983a372a8189d5fa45e5d4a1a5cbfb101e4a89e65ec9).

@dhiruy6264 Based on our reply, we see you have shared the documents which are under review. We will get back to you post review.

@zebpaysupport Mujhe nahi mila reply

@XSachiin Kindly share your concern on the ticket.

@zebpaysupport But my issue is not resolved by email. So please arrange a call by zebpay support team.

Please Solve my Ticket I'd #1605115 asap. @zebpaysupport @zebpay

@XSachiin Hi Sachin, we have responded to your ticket. Kindly check your registered email for the resolution provided

@zebpaysupport On email support my issue is not resolved. Please arrange a call from zebpay support asap. I'm suffering from a medical emergency and my money stucked in zebpay app. @zebpaysupport @zebpay Please arrange a call .

@XSachiin Hi Sachin, we have responded to your ticket. Kindly check your registered email for the update provided.

@dhiruy6264 We have replied to your ticket.

@zebpaysupport I deposited my own hard-earned INR into your platform, and now that the deposit is officially cleared, I have every right to withdraw my funds. Why is my INR withdrawal blocked now? ​Stop placing one restriction after another on my account. Unblock my INR withdrawal immediately