MailerLite

@lucassspinardi Hello Lucas! Thank you for bringing this up to our attention 🙏 Your email has been moved to our Compliance team for review. We'll get back to you as soon as we have an update. Thank you for your patience, and have a great day ☀️

Hey @MailerLite, my account was suspended for alleged policy violations, but my metrics prove otherwise. I have a 26% open rate (way above your 3% threshold) and zero spam complaints. It seems the automated system missed the actual data. How can we fix this?

@brendanalexdr Hey there Brendan, thanks for reaching out. Our team replied to your support Ticket, and we will be happy to continue our communication with you for any questions you might have. Please let us know in the ticket!

I just signed up for a paid account on @MailerLite and our account has been suspended. No email. No explanation. We hadn't even sent out our first email campaign. Can someone from @MailerLite respond?

@BrandonSligh13 Hey Brandon 👋 we appreciate you reaching out. Our dedicated team has replied to your email, and we are happy to continue assisting you there. Kind regards, ~Betânia from Support Team

@MailerLite Goof Afternoon, I received a random termination notice from you about my account. Can I please be contacted via email or phone call so that I can learn what could of possibly caused this? I am very confused as to what could of happen. Thanks in advance.

We’ve teamed up with Termly to help you grow your audience with the peace of mind that your business is protected. Building a foundation of trust starts the moment a subscriber lands on your page - and now, staying compliant is easier than ever. By using MailerLite and Termly together, you can launch forms and landing pages knowing your Privacy Policy and Terms are legally vetted and automatically updated as regulations evolve. 🔄 Why this partnership is a win for your business:  ✅ Automatic Protection: Use Termly’s Consent Manager to block cookies on your MailerLite pages until visitors give the green light.  ✅ Set It and Forget It: Laws change, but your policies don't have to be a manual chore.  ✅ Built-in Trust: Show your subscribers you value their privacy from day one. 🎁 Exclusive Perk: To celebrate our partnership, MailerLite Advanced plan holders can now claim an exclusive 35% discount on Termly’s full compliance suite! Check it out to start building with confidence: dashboard.mailerlite.com/partner-perks

Introducing Custom Reports & Advanced Reporting. 🧠✨ Whether you're an agency reporting on ROI to a client or a solopreneur connecting sends to sales, you can now build custom visual reports in seconds. What’s new: ✅ Custom Aggregation: Group data by campaigns, segments, or timeframes ✅ Performance Badges: Spot your top-performing content at a glance ✅ Qualitative Insights: Understand the why behind your unsubscribes ✅ E-commerce Tracking: See how your emails drive revenue Try Advanced Reporting and see what your data is actually telling you! 👇 mailerlite.com/blog/custom-re…

@LolasMommy08 Hello there. We have replied to your email and we are happy to continue assisting you there. We wish you a good day -Jhon

@MailerLite your support sucks. Pls help. This is insane.

In case you missed it, we’ve added a "Free toggle" to our Digital Products feature. While you've always been able to offer freebies, this new shortcut makes it even faster to turn your files and resources into instant lead magnets. It’s all part of our Digital Products toolkit - giving you a consistent, easy way to manage both paid products and free resources in one place. Just a reminder that you'll still need to have Stripe connected to your account to use this feature. Explore MailerLite Digital Products feature here: 👉 mailerlite.com/blog/sell-digi…

Let us introduce you to the power of Gamification. From dopamine hits to the curiosity of a hidden "Easter Egg," interactive elements transform passive readers into active participants. 🧠✨ Boost your engagement with our free Scratch Card Generator. 📈 No code required - just customize your prize, drop the snippet into your editor, and watch your click rates climb. Grab the generator here: 👉 mailerlite.com/free-email-mar…

@KaneishaGrayson Hi there, thanks for reaching out! We have replied to your email communication. Please be sure to follow up with us there if you have any other doubts. Thanks! - Matheus

@MailerLite while working on an email draft inside of Mailerlite, my account now says "under review." I submitted 2 tickets as well as an email to support@mailerlite.com to inquire. As it's Friday, and I'm unsure if you guys work on the weekend, I'm concerned. Please advise.

Meet MailerLite Bookings: the #1 most requested feature from our community, now built natively into your dashboard. Whether you’re vetting leads with free discovery calls or selling high-value 1:1 coaching, you can now manage your entire workflow in one place. No messy “gluing together” of apps required, and no third-party subscription fees. What you can do with Bookings: ✅ Sell your expertise: Host paid 1:1 or group sessions with 0% MailerLite commission. ✅ Sync your schedule: Full Google Calendar integration to prevent double bookings. ✅ Screen your leads: Add intake questions to your booking flow to get the data you need. ✅ Automate the follow-up: A booking can automatically trigger email sequences and nurture flows. Simplify your tech stack and keep your brand consistent from the first click to the final calendar invite. Ready to host your first session? Learn more about our new update: mailerlite.com/features/appoi…

We’ve found the perfect ways to put AI to work for your email results. 🤖✨ AI in 2026 is about more than just automation; it’s your new strategy sidekick. Whether you're using the MCP server to turn past data into fresh campaign ideas or letting Smart Sending find the perfect window for every subscriber, these tools are designed to do the heavy lifting for you. Get the full list of practical AI tips here: mailerlite.com/blog/ai-email-…

@Veldhuizen82 Hi Marcel 👋 Could you please send an email to support@mailerlite.com with your account information so we can take a look at this for you and help you resolve it? Looking forward to hearing from you. Cheers, MailerLite Support Team

@ThomasDoneIt Hi Thomas. You certainly can link your custom domain and API's with any of our paid plans. You can refer to our comparison table for more insights: #compare" target="_blank" rel="nofollow noopener">mailerlite.com/pricing#compare -Jhon

@MailerLite Hey @MailerLite , on the $7 p/m plan. Can I connect a custom domain to your website builder to make myself a website. Also, am I able to connect to other tools using APIs on this plan?

Our Preference Center just got a glow-up. The secret to lower unsubscribes, is giving your audience the power to choose. We’ve revamped the experience with a drag-and-drop builder, native multi-lingual support, and visual answers to make "staying in touch" a premium brand experience. Respect your subscribers' boundaries and keep your list healthy. Learn more about the update: mailerlite.com/features/prefe…

@joshuer_x Hi Joshua! We'd be more than happy to look into this for you. Please contact us via mailerlite.com/contact-us. -Sofia

@MailerLite It has been a year, and the inconsistency in your data tables has remained unfixed, despite opening a ticket early on. A unique campaign should not give different reports when viewed from the Subscriber Activity vs Advance Filter.

@JamesWitcombe Hey James, let's get this sorted out for you! Please select Compliance and Approvals here: mailerlite.com/contact-us. Our team will help you take a look at this for you. Thank you! -Jhon

@MailerLite hey I need some customer support ASAP. However you’ve disabled my live chat and placed my account under review with no explanation?

@aquin_nicole Hi there, thanks for reaching out. Our team is currently investigating and working on a fix. We invite you to contact us here, (mailerlite.com/contact-us), or follow our status page for updates: status.mailerlite.com - Hans

@MailerLite All of our websites are showing 404 errors, and we are right in the middle of selling our program. How long is this going to be out?

Hi, thanks for reaching out. Our team is working on addressing this, and this error when editing content should be resolved now. Please feel free to contact us here if you need further assistance (mailerlite.com/contact-us), and follow our status page for updates: status.mailerlite.com - Hans

@MailerLite still seeing 503 errors when editing content in automations

@ericmurrell Hey Eric, thanks for sharing — Our team is aware and already working on a fix. You may follow up here for updates: status.mailerlite.com

@MailerLite hey, is there an outage right now?

@timeoutxyxy Hey there, thanks for sharing — Our team is aware and already working on a fix. You may follow up here for updates: status.mailerlite.com

@MailerLite when I login I get an error message "no healthy upstream". Just started doing this and I've been working for about an hour

@AmericanTorah Hey Jay, thanks for sharing — Our team is aware and already working on a fix. You may follow up here for updates: status.mailerlite.com

@MailerLite All logins fail in multiple browsers with "no healthy upstream" error.