During the test drive, I clearly noticed a noise from the steering while moving left/right. I informed the sales person & he promised it would be fixed before delivery. I trusted him, paid the advance, and later made the full payment before delivery day.

On delivery day, I noticed 1 alloy wheel cap missing. When I showed the listing photos (all 4 were visible), the salesperson said “Okay sir, I’ll arrange it in 2-3 days.” I believed him and took the delivery. But later that day, more issues started appearing.

After 2-3 days, an inspection person came, checked all problems & reported to the center. But when the dashboard noise wasn’t coming at that time, he just noted it down as “intermittent.” Soon I got a call from the service center and that’s where the real frustration began.

They said: “All issues we can check under warranty, except steering & alloy cap. Those were repaired by our refurb vendor before delivery.” I called the sales person again — he said he hadn’t received mail from center. Then center team mailed him, but still no response for days.

After 3-4 days, I called again — finally they told me to bring the car. I spent 2 hours there. They said, “Part needs replacement, not available now, come tomorrow.” Next day, I called 4-5 times just to confirm part arrival — no answer. Then they gave me a number of yard manager

He said, “I don’t know any part. Come here, we’ll see.” I again went to the service center. Spent 2.5 hours. 3 different people checked the car. Finally one said, “This noise is normal.” Later I called the sales head (Mr. Rahul). He said, “Call service center, they’ll solve it.

I called service center — they arranged another inspection. Another inspector came, checked, and confirmed the steering issue exists — but said it’s not covered under warranty. They only took the car for indicator & dashboard sound issue. Now it’s been 22 days, I’ve wasted time,