Factor _

Hi! While we are sorry to learn of your experience with the Factor application, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, please send us a private message so we can assist you further.

Is the @factormeals iOS app broken? Why can’t I view or select meals. Want to do my future orders before I forget but the app isn’t working!

@HLatt8 We're truly sorry for any inconvenience you've experienced. Please send us a private message with your account details so we can look into this issue further and work to resolve it for you as quickly as possible.

@factormeals My delivery keeps getting delayed with no explanation and no answer from customer service. Before you tell me to DM you, I’m not spending more money to get verified.

@lostinclass We apologize for any inconvenience you experienced. Please send us a private message with your account details so we can resolve the issue.

Shard of plastic found in my @factormeals Nonna’s Sunday Beef Bolognese. Beware.

@TheOsby Hi Chris! We're sorry to hear about your experience. We've just sent you a DM link so we can work to resolve this for you. twitter.com/messages/compo…

@Marsteke @factormeals @Jupiterlight28 Yeah factor is a rip off and impossible to unsuscribe. Absolute regret

@factormeals Is getting this small amount of broccoli normal? I thought there'd be more. Roughly and considering shipping these meals come out to be $17 a piece so I feel a but ripped off to see so much empty space here. ($70/4=$17.50) inot like getting more would be unhealthy

@AidaElkashef Our sincerest apologies for any inconvenience you encountered. To make amends, please private message us with your account details so that we can rectify the situation. twitter.com/messages/compo…

@factormeals My box scheduled for Jan 25 . 10 am on the 25th I received a notice of a one day delay. That didn’t happen. On the 27th I received a cancellation email that stated a full refund was issued (5-10 business days)

@seanatis We’re really sorry to hear about this problem. Please have your friend reach out to us directly so we can look into the specific details of their orders and find out the reason for the cancellation. We want to help resolve this as quickly as possible. twitter.com/messages/compo…

@factormeals friends were supposed to get their free box that I gave them today, but now the system is showing their order was cancelled. What would cause you to cancel a client's order?

@pauljayesq Hi there! We are sorry to learn about your experience with us. We've just sent you a DM link so that we can work to get this resolved. twitter.com/messages/compo…

@factormeals having a difficult time with cancelling your service. I have cancelled on your site several times but I still get charged every week as if I didn’t. I wanted to DM you but I am not permitted bc I didn’t want to pay for that right. So we do it in public. Please help

Hi there! Thank you for reaching out to Factor USA! While we are always excited to help, however it seems like you may have intended to reach our Factor Family in Sweden. The best way to reach them is through the link below. factormeals.se/contact Please know that the FAQs are a great resource for answers to questions you may have. However, if you need to speak to an agent directly, please use the chat feature or call their Customer Care team during business hours.

@TheGilkanator Hi there! We are sorry to learn about your delivery experience with us. We've just sent you a DM so that we can assist you further.

We’re sorry for any inconvenience you’ve experienced. At this time, ordering add-ons requires purchasing one of our meal plans. We value your feedback and will share it with our teams as we work to improve. If you need further assistance or have additional questions, please DM us so we can help you directly.

@factormeals can you order your frozen items without a meal plan? I canceled my plan because of declining quality in the meals and constant delivery issues. I did enjoy your frozen items that were shipped separately and would like to order some of those items.

@RavensPubHouse Hello there! Thanks for showing interest in Factor meals! You can view our weekly menu using this link without a subscription: factor75.com/weekly-menu.You can also view our meal plans using this link: factor75.com/plans

@factormeals Went to check out Factor. They want a credit card before I can even see what they offer. No way in Hell.

Thank you for letting us know you didn’t receive your order—we’re truly sorry for the inconvenience. This isn’t the experience we want for you, and we’re committed to working closely with our logistics teams and couriers to resolve any issues that come up during transit. We hope that your next order goes smoothly so you can fully enjoy your meals! Your feedback will be shared with our teams and partners. Please DM us with more details so we can look into this further and assist you directly.

WTH is happening at @factormeals Toronto? I have escalated the delivery agents not following instructions about delivering to my unit THREE times now. Each time they say they are going to escalate and I receive no response. And today the meals didn’t even arrive! Cancelling.

We apologize for the inconvenience you may have encountered. You may reach out to our Customer Experience Team if you have any inquiries. We can be reached at 888-573-5727, via email at help@factor75.com, or live chat by following the link below and selecting the chat icon from the right-hand side of the page go.factor75.com/contact. We hope this information is helpful.

@factormeals can I get help with customer service? I have a billing issue

@wizzperz Our sincerest apologies for any inconvenience you encountered. To make amends, please private message us with your account details so that we can rectify the situation.

@factormeals is a garbage company. They won’t work with you if there was a mistake on their end. The app is absolute trash and doesn’t work half the time. Over $400 a month and they clearly don’t care about you as a customer just another cash flow.

Hello there! We currently offer five different meal plans that include 6, 8, 10, 12, 14 or 18 delicious meals delivered to you each week! The pricing for each plan is as follows: 6 Meals Per Week - $14.99/meal 8 Meals Per Week - $13.99/meal 10 Meals Per Week- $13.49/meal 12 Meals Per Week - $12.99/meal 14 Meals Per Week - $12.49/meal 18 Meals Per Week - $11.99/meal You can view our weekly menu using this link without a subscription: factor75.com/weekly-menu You can also view our meal plans using this link: factor75.com/plans

@TheOfficial1984 @factormeals How much per meal (on average) ?

Seriously, I feel the obligation to tell everybody about this because its so amazing. @factormeals are AWESOME. Its the easiest way Ive found to eat healthy and I feel so much better now that this is literally all I eat. Seriously. So GOOD. (I am not paid for this message)

Recipe cards for your selected meals will come in your weekly delivery. You may also download them by accessing the My Menu page. Log onto factor75.com and then click on My Menu Click the picture of the recipe When the pop of the meal appears, scroll down till you see Instructions and select Download The recipe will then download as a PDF file to your computer for you to access.

@TheOfficial1984 @factormeals what about going to the store and buying the ingredients yourself instead? why not print the recipe online? you have to be given everything in your hand and tutored like a child?

@Luna_rose03 @CalebDMTG Our sincerest apologies for any inconvenience you encountered. To make amends, please private message us with your account details so that we can rectify the situation. twitter.com/messages/compo…

@CalebDMTG @factormeals Your code is not working

Today's stream is #sponsored by @factormeals. I’ll be exploring the website and ordering some tasty meals! Use my code for 50% off and free shipping on your first Factor box!: strms.net/factor75_caleb…

@KingCreek85142 Our sincerest apologies for any inconvenience you encountered. To make amends, please private message us with your account details so that we can rectify the situation.

@factormeals Yesterday's delivery never showed. Tracking said box “on a vehicle” for 12 hours yesterday and another 4+ today. Food is obviously compromised. Called support—rep was clueless & dumped me into a survey mid-call. Chat equally unhelpful. Cancelling. 👋 #FactorMeals

@TheGilkanator We’re really sorry to hear about your experience and want to help resolve this for you. Please send us a direct message with more details so our team can assist you as quickly and thoroughly as possible.

@dumdumdugan Our sincerest apologies for any inconvenience you encountered. To make amends, please private message us with your account details so that we can rectify the situation. twitter.com/messages/compo…

@factormeals this is why i canceled last time, i guess shame on me