Cascade

@garywiththeshot We're sorry for your disappointment. We have very strict quality controls, and it's rare for a package to contain less detergent than it should. This container, while not visually full, should have 47 ActionPacs inside, but we'll share your feedback with our team. DM us for help!

The makers of Cascade dishwasher detergent should be embarrassed, completely blocked your abilities to see inside the container and when you open it, it’s almost half empty. @MyCascade

@BritishintheUS We love to hear it, Sophia. Thanks for giving Cascade a chance, and sharing this with us.

@MyCascade hello. I just wanted to say thank you. I bought cascade platinum and I absolutely love it. I thought my dishwasher was broken because the dishes weren’t coming out clean then I decided to change my dishwasher detergent before I bought a new washer, I saw Cascade platinum at Walmart and now I’m so happy I didn’t replace the dishwasher, it was the detergent. I won’t buy anything else anymore. Cascade platinum it is.

@savithecat Thanks for reaching out. We're very sorry to hear that you've noticed spotting on your dishes. This is certainly not something that we'd expect, and we have some tips that can help the detergent win the battle against the unsightly spots. Send us a DM!

Unless you're going to spend alot of money on the more expensive @MyCascade, don't bother. I bought some -- not Platinum -- and there are more spots all over my dishes than there are on all the spotted animals on the planet.

@CentaurisMoon @ChangeTheCourse We understand your frustration regarding your experience with Cascade Gel, and please know we take your feedback seriously. We strive to make products that meet your expectations, and Cascade is made to deliver effective cleaning results, so we'd like to learn more. Please DM us!

I am NEVER buying your shitty products again. I used to use the pods and they worked good, but I moved to the liquid form because it was cheaper. Why the hell would you sell that worthless GOO that doesn’t even work at all. That is a dish that was ran twice on my new dishwasher. So it sure as H not the dishwasher. Even though your pods work OK, I won’t ever buy any of your products again because you dare sell this piece of shit worthless blue goo knowing it doesn’t do the job. Why even have it in your line of products? Moving to Finish dishwasher, and never looking back!!

MYTH: Washing dishes by hand uses less water than a dishwasher FACT: Washing dishes by hand uses MORE water than a dishwasher Share this video using #RethinkTheSink and we'll restore 50 gallons of water to regions across the US in partnership with @BonnEnviro & @ChangeTheCourse.

@Rusty_Wray_IV We're very sorry to hear this happened with your Cascade Platinum Plus purchase. With the quality checks we have in place, we certainly wouldn't expect this to happen. We see that you have sent us a DM regarding this, which we have responded to. We're looking forward to helping!

@MyCascade Platinum Plus Mountain Scent ruined an entire load of dishes. Literally I am gong to have to throw them away, ruined. Re-washed them 3X's still smell like that stupid chemical "Mountain Scent".

@SeattleWar We know how important it is to protect your plumbing, and are happy to help. As long as you follow the recommended amounts as directed, Cascade will not damage your plumbing system. If you have any questions, please DM us.

#Returning my #pods to @Costco after someone told me they clog your @BoschGlobal dishwasher and @MyCascade should be #banned there for selling a product that clogs your dishwasher pipes!

@bcclist Thanks for being a loyal Cascade user and for tagging us to let us know about this. With our quality checks, this isn't what we expect, and we're sorry. It could be possible that low water pressure is causing this resulted by other household water demands. For help, please DM us.

I only use @MyCascade. Left sample is gathered from the FINAL rinse/drain. Looks and smells like straight soap because Platinum Plus doesn’t completely dissolve during the wash cycles. Sample to the right is tap water. How are you not poisoning people @ProcterGamble $PG?

@breegoddess Thank you. As we mentioned, retailers set their own prices for products based on several factors, however from what we can see, the 62 ct costs an average of $5 more than the 47 ct. Please let us know if we can help with anything else 💙

@MyCascade Target

@breegoddess Thank you. What store did you purchase them from?

@MyCascade Nope

@breegoddess Thanks so much. The prices of our products vary greatly from retailer to retailer. Did you buy these from different stores?

@MyCascade The 62 count was bought February 2, 2025. The 47 count was bought May 10, 2025.

@JGsnow08 We're so sorry to see this, Justin! All of our Pacs go through strict quality checks to ensure that they work perfectly in your dishwasher every time, so we apologize that wasn't the case this time. We'd love to learn more about your experience, when you have a chance, DM us!

.@MyCascade what is happening with my dishwasher pods, they are not dissolving, basically the whole tub has been this way?! Quite frustrating needing to run multiple wash cycles per load!

@sjwkto We're sorry to hear this. Our ActionPacs™ are made to start dissolving as soon as they come in contact with water, so it seems like they may have been exposed to moisture or humid conditions. Due to all the quality checks they go through, we'd like to learn more. Please DM us.

@MyCascade So many leaky pods

@RobertMoorby We know how important it is to ensure you get the correct amount or Cascade, and are sorry that's not the case. We have very strict quality controls, & it's unusual for a package to contain less detergent than it should contain. So we can help further, please send us a DM.

@MyCascade did y’all recently partner with @LAYS ?? Wtf is this half full, just purchased, freshly opened bullshit? $27 for half a tub…you’re all cowards!!

@cinalenee We're so glad she liked it, Cina! 😂 Thanks so much for sharing.

I told my daughter we were getting a dishwasher (we haven’t had one since she was tiny) and she said, “Can we get the platinum plus dishwasher soap? The commercials make the dishes really clean” 😂😂😂😂 10/10 marketing @MyCascade

@Flenop Thanks for sharing this with us. We'll be sure to pass your feedback along to the appropriate team.

@MyCascade Neither gel nor powder is listed in the 'Cascade family' list on the Cascade website.

Hey @MyCascade what gives? What's with all the lack of powder and the proliferation of pods? The things work fine but they're incredibly overpriced when you already have to produce the same powder just to over-concentrate it into the pods.

@AblePredict That buildup is not something you want getting back on your dishes, and we have some tips for cleaning your dishwasher at cascadeclean.com/en-us/how-to/d…. We also recommend that you check the manufacturer instructions for maintaining your dishwasher. We hope this helps! DM with any ?s.

⁦@MyCascade⁩ This what happens when you take advice from corporations. This is the hidden part (sump) of a dishwasher where the dishes were scraped and loaded. You corporate executives have no mercy.

@StevenMcFlyJr We appreciate the details! We'd like to collect some additional details for our Quality Team as it can help us prevent this from happening in the future. When you have a moment to spare, please DM us.

@MyCascade Actually, they were BOUGHT/shipped this way from @Walmart , so it wasn't our fault

@DawnDish ok, so exactly what sense does this not make? How do u suppose I put ONE in if TWO are stuck together & were not supposed to pull them apart (bare minimum)? #makesnosense #proctorandgamble #cascade