Alena Tsishchanka

#Insurance thanks to innovation could play a key role in human lives helping mitigate #environmental and #social challenges. #Analytics is the right accelerator to achieve that. But it needs to be reliable and transparent #SASchat

@FJManchester Yes and many nations has already started the preparation and will need to invest more gov.uk/government/new…

@AlenaTishka And #AI regulation is coming... we need to be ready. europarl.europa.eu/news/en/headli… #SASchat #analytics #insurance

Every insurers decision impact our lives - from pricing the policy to handling the claim - thus it is fundamental that the models they use to do this are not biased, transparent and explainable: #analytics needs to be #open and #trustworthy #SASchat

A4: catastrophic events are raising and changing risk landscape, importance of brand reputation and operational efficiency are forcing insurers to prioritize #resilience thus robust #risk modeling and #ecosystem developement is a must #SASchat

@wYrazik @sasforums Indeed proper customer segmentation with the identification of the right target market is key to avoid misselling and guarantee long term #customer relationship. This needs to become reality in every company - thanks to #analytics

@sasforums A3: Fraud prevention in Insurance like risk of misselling wealth management products should start already at the stage of distribution/sales #saschat #analytics #insurance

Q3: What bothers you about how we are fighting #fraud; what are we missing? #SASchat #Insurance

A3: in #insurance when fighting fraud we need more dynamic and easily configurable models: fraudsters change their schemes and evolve continuously- so technology needs to be fast, open and efficient with #analytics #SASchat

@datatainer @FJManchester This is really great use case as #insurers need to play key role on change management and helping companies become more #sustainable

@FJManchester From the #SAShackathon there is a nice #ESG use case from the StaSASticians team. #saschat twitter.com/datatainer/sta…

A1: The issue which keeps me up at night is the continued loss of value within insurers, they are not actually creating surplus, they’re leaving critical markets, and we cannot objectively evaluate their success. We need to do things differently #SASchat #analytics #insurance

A2: being customer-centric with #analytics could help insurers to focus on #prevention, proactively engaging with their customers and avoiding #claims #SASchat

A2: Yes #analytics could help becoming more #customercentric: helping companies understand who they are talking to, anticipate their needs and accelerate response when customers need support #SASchat

Q1: #insurance is becoming #humancentric as key topics discussed during #SAsHackathon are #prevention, #diversity, reducing #ProtectionGap with the help of #analytics. It is no more boring, it is cool!!! #SASchat

@FJManchester @dwijnath @sasforums At least as hot as the weather in Dubai😅welcome DD #analytics #insurance #saschat

@dwijnath @sasforums CXP AI is so hot right now!! #SASchat #analytics #insurance

Hello and welcome to our chat - please introduce yourself and don't forget to use #SASchat and #Insurance in all your tweets to be a part of the conversation.

Ready in isunny Milan to kick off with #insurance💪💪💪 #SASchat

Let’s continue to #innovate and go #aboveFrontiers but with the awareness of #risks, #care to #include all the segments of population and full understanding and #governance of #AI systems in place #SASChat #IWD2023

To ensure greater #AI benefitswe must increase #awareness of potential impacts of such systems and provide right processes and tools to #govern models #SASchat #IWD2023 #ResponsibleAI

A6: Universities could address this challenge by incorporating #diversity and #inclusion into Research, education on #DataEthics and supporting multicultural collaboration #SASchat #IWD2023 #EmbraceEquity

A5: being able to monitor models impact and performance is fundamental to spot #bias and for better #businessinsights #SASchat #IWD2023

A4: #AI systems should be held #accountable as they produce impact on our lives! so there should be mechanisms to address any issues or concerns #IWD2023 #SASchat

A3: The key is #openness and #representation Models have to be open and explainable and Data scientists need to represent different cultures and backgrounds #SASchat #IWD2023

@sasforums #HumanOversight is fundamental to ensure data reflects all population and avoid gaps ensuring representation of less digitised and vulnerable segments #SASchat #IWD2023

Q2: How can data collection respect principles of #inclusion and #equity? #IWD2023 #EmbraceEquity #SASChat

A1: AI models are powerful not only in streamlining processes but also in amplifying #bias it is extremely important to consider while building #models #SASchat #iwd2023