We are aware of intermittent issues on the network impacting voice calls, SMS and data services today.
We are working hard to resolve this as soon as possible, and apologise for any inconvenience.
@bt_uk I left you last month and switched to sky but you’re still charging me landline rental? I have full fibre with sky so why are you still billing me for this??
@SkyHelpTeam Hi, how do I go about getting a booster for upstairs? I had one with BT and just switched to you but I’m struggling with slow speeds upstairs.
@AmyScurr Hello Amy, thanks for your message. If you've ordered a new device to the wrong address, this will need to be cancelled and re-ordered under the right address I'm afraid.
You'll need to give us a call so an agent can arrange this for you.
Thanks, Alison
@SkyHelpTeam Hi, I need to update my address and have ordered a phone through yourselves but currently have a SIM only plan with you. Will this be automatically cancelled by yourselves?
@Matalan I’m annoyed. I paid for next day click and collect, no email yesterday saying I can collect. Phoned customer service, they said the store have it but I still need to wait for my email to confirm I can collect. What is the point of paying extra if you can’t fulfil it?!
@DVLAgovuk getting really annoyed now. Tried to renew my licence online, won’t let me. Online chat said I need to call you. I’ve spent the best part of an hour trying to get through at what I was told was your quiet time. Sort it out.
We’re disgusted that some of our squad – who have given everything for the shirt this summer – have been subjected to discriminatory abuse online after tonight’s game.
We stand with our players ❤️