Blue Star Customer Care

@Biswajitswainka Dear Biswajeet, we regret to learn about your unpleasant experience and assure you that this is not typical of our services. We have noted your complaint and will connect with you promptly.

@BlueStarLtd Dear Team Bluestar , It’s being to inform you that my installation process is getting delayed post confirmation of date and time and also not getting proper response your customer care team . Hence we would like to request please do the needful at the earliest.

@AbdullahHejazi Dear Abdullah, we regret the inconvenience caused. Kindly provide us with your email ID, location, contact details, and ticket number via DM so that we may assist you further. bit.ly/39RR1dG

On 22nd May, we registered a complaint for a @BlueStarLtd 2 Ton AC during peak summer heat. Today, on 27th May — after 5 whole days — their team finally calls asking, “Where do you want the service?” This is the level of service from Blue Star. A complete joke. +

@Sambit5207 Dear Sambit, we're checking on this with our team. Please allow us some time to get back to you with an update.

@BlueStarCare I shared my concern via DM so many days back..no respond yet..

Comfort made effortless. With Blue Star, enjoy hassle-free installation and service backed by 2100+ authorised service centres across 900 towns in India. #BlueStar #HassleFreeInstallations #HomeComfort

@sauurabhsharma Dear Saurabh, we regret to learn about your unpleasant experience and assure you that this is not typical of our services. We have noted your complaint and will connect with you promptly.

Pathetic service @BlueStarLtd ! AC PCB faulty. Team promised replacement in 2 days but now ignoring calls. 😡 Faced major issues last year too. Premium price but zero quality & accountability. ​Comp No: [B26052534498056] ​Resolve ASAP! #BlueStarAC ​#BlueStar #CustomerService

@Virendr14725025 @BlueStarLtd Dear Virendra, we regret to learn about your unpleasant experience and assure you that this is not typical of our services. We have noted your complaint and will connect with you promptly.

@BlueStarLtd @BlueStarCare This is regarding my service tickets S26052334474456 and S26052234425000 The service engineer was unable to fix the issue. On 23 May, I discussed the problem with the engineer, and he informed me that he would check and update the next day. However

@jitu_banker Dear Jitender,​ we're coordinating with our team and we will get back to you with an update.

@BlueStarCare @BlueStarLtd @jagograhakjago @FbdMirror @BlueStarCare @BlueStarLtd no response yet. @jagograhakjago @FbdMirror

anyone here to guide for legal action process? as they denying refund the AMC amount as well not repairing the AC. @BlueStarLtd @jagograhakjago @FbdMirror

@AchenaRider @BlueStarLtd We're checking on this with our team. Please allow us some time to get back to you with an update.

@BlueStarLtd Please Please don’t buy @BlueStarLtd AC. I bought a @BlueStarLtd AC 2 months ago and it has been having cooling issues, but I have not received any help from @BlueStarLtd . I called customer care and they sent a Voltas technician, but the issue was not resolved.

@Hs37500Singh Dear Harpreet, we regret the inconvenience caused. Kindly provide us with your email ID, location, contact details, and ticket number via DM so that we may assist you further. bit.ly/39RR1dG

@SushilK34143208 Dear Sushil, we regret to learn about your unpleasant experience and assure you that this is not typical of our services. We have noted your complaint and will connect with you promptly.

@BlueStarLtd Complaint is not getting resolved even after laps of 4 days for a new AC UNIT. Customer care team is also helpless to coordinate with locally engaged service support staff. Pathetic experience S26052434484047

@SushilK34143208 Dear Sushil, we regret to learn about your unpleasant experience and assure you that this is not typical of our services. We have noted your complaint and will connect with you promptly.

@BlueStarLtd Very pathetic service by the Blue Star Brand, as a customer struggling to get a proper installation and support for a newly purchased AC unit. Every body is keep passing the parcel to other person. Worst customer experience

@nitinagrawal003 Dear Nitin, we're coordinating with our team to sort this out for you at the earliest. Appreciate your patience in the meantime.

@BlueStarLtd @BlueStarLtd its a very bad experience, water cooler was repaired on 2nd may and i paid 3000. now it stopped cooling again. either your technician dont have proper knowledge and we all are wasting time here.

Top floor homes can feel relentlessly hot during peak summer. Fast Cooling 5 Star ACs from Blue Star deliver powerful cooling that keeps your home comfortably cool. #BlueStarACs #FastCoolingACs

@dutkarshd Dear Customer, we regret the inconvenience caused. Kindly provide us with your email ID, location, contact details, and ticket number via DM so that we may assist you further. bit.ly/39RR1dG

@BlueStarLtd Such a poor service from @BlueStarLtd no one is coming to install the product since 2 days... service partner not picking up the call if you don't have persons to install then why r u selling your products ?

@Manishjainagra Dear Manish, we request you to remove your confidential details from the public comment to avoid any misuse.

@BlueStarCare Subodh Jain  Contact Number: 9319112342 / 8630269659 Address: Flat No-203, Shivlok Apartment, Amita Vihar Road, Dayal Bagh Karmyogi Enclave, Kamla Nagar, Agra - 282005

Poor service by Blue Star AC & CPP India. AC under valid warranty till2027 but not repaired even after 20+ days. Indoor & outdoor both taken for repair,still no resolution.Suffering in May heat.Need urgent repair/replacement. @BlueStarLtd @jagograhakjago #BlueStar #ConsumerRights

@Manishjainagra Dear Manish, we regret the inconvenience caused. Kindly provide us with your email ID, location, contact details, and ticket number via DM so that we may assist you further. bit.ly/39RR1dG

@Digvijay_1989 Dear Digvijay, we regret the inconvenience caused. Kindly provide us with your email ID, location, contact details, and ticket number via DM so that we may assist you further. bit.ly/39RR1dG

@BlueStarLtd I have purchased the AC from Flipkart on 24th May 26 and I have raised the ticket to get it installed however I didn’t get any response from your team yet. Pathetic services I have ever seen seriously. @BlueStarLtd Can you or your team get this resolved at earliest ?

@jha_ritesh1 Dear Ritesh, we regret to learn about your unpleasant experience and assure you that this is not typical of our services. We have noted your complaint and will connect with you promptly.

I raised multiple complaints before warranty expiry(20may), but @BlueStarLtd and @cromaretail kept closing tickets Now they are asking me to pay for gas leakage repair. This is unacceptable. Complaints: May 9 - S26050934124206 May 12 - S26051234188755 May 17 - S26051734279687

@Ashrafkinnngggg Dear Akshay, we regret the inconvenience caused. Kindly provide us with your email ID, location, contact details, and ticket number via DM so that we may assist you further.bit.ly/39RR1dG

@BlueStarLtd 3 साल पुराना AC, पिछले साल gas refill और leakage repair कराया, इस साल फिर gas leak! Product quality और service दोनों बेहद खराब। Customer हर साल पैसे क्यों खर्च करे? बेहद निराशाजनक। #BlueStar #PoorService

@shivammishraoff Dear Shivam, we regret the inconvenience caused. Kindly provide us with your email ID, location, contact details, and ticket number via DM so that we may assist you further. bit.ly/39RR1dG

Bought a Blue Star AC just 2 months ago and it has already stopped working. The service engineer who visited didn’t even know how to properly open the AC, randomly opened parts, and finally said, “I won’t be able to fix this.” @BlueStarLtd @BlueStarCare

@RAJKUMARDU25520 Dear Rajkumar, we request you to remove your confidential details from the public comment to avoid any misuse.

@BlueStarCare AC still not installed. Sri Datta Durga enterprises Ambatisatram junction Market road Vizianagaram Andhra Pradesh Phone no. Of customer waiting for installation : +91 73825 65016 Email ID of customer : apgvb2210@apgvb.in

@BlueStarLtd @GoI_MeitY. Sir Payment Done 2 months back for 1 ton AC,Now staff Not installing. Neither receiving call. It's Govt Order from APGBank,Poram Br. Dealer Sri Dutta Durga Enterprises,Vizianagaram, Andhra Pradesh.Kindly Act today/ tomorrow Public and Staff suffering.

@RAJKUMARDU25520 Thank you for sharing your contact number and location details with us. However, we will require your ticket number to assist you further in this matter.