#RandburgUpdates#CityPowerUpdates
Randburg Outage Update:
Northriding Substation: Operators are on site investigating the cause of the outage. This is affecting Randpark Ridge
Updates will be provided as they become available.
Customers who are still off are encouraged to log calls on citypower.mobi or call 011 490 7484 for assistance.
We apologise for the inconvenience caused.
For updates, follow Randburg SDC WhatsApp channel at whatsapp.com/channel/0029Va….^TM
#CityPowerUpdates#HursthillSDC
Rosebank Substation: Operators are on site investigating the cause of the outage affecting customers in Dunkeld and other possible surroundings.
The outcomes will guide on both repair and restoration plans.
Further details will be communicated once they become available.
We apologise for the inconvenience caused.
Follow us on our WhatsApp channel, for real-time updates: whatsapp.com/channel/0029Va….
For isolated calls, customers are encouraged to log calls on citypower.mobi or call our call centre on 011 490 7484/ 080 020 2925.^LP
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Observatory Substation, Dewetshof Distributor:
Upon restoration efforts conducted yesterday, the cable failed tests and was found to have sustained extensive damage, and will therefore need to be replaced. Our team is currently sourcing the necessary material, after which repairs will resume.
To date, 89% of the power supply has been restored. However, two load centers remain off, affecting customers in Dias Street, Tulbagh Street, De Mist Street, Van Der Stel Street, as well as Dewetshof.
At this stage, the estimated time of restoration (ETR) has not yet been established and will be communicated once the required material has been secured and repairs commence.
Customers who are experiencing power issues are advised to log calls on the citypower.mobi or via our call center on 011 490 7484/0800 202 925 for assistance.
For updates or escalations on logged calls, please contact our toll-free number 0800 003 156, available daily from 06h00 to 18h00.
Follow the City Power Inner-City SDC Updates channel on WhatsApp: whatsapp.com/channel/0029Va… ^ZD
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Customers are reminded of a planned power interruption at UNISA switching station, which is scheduled for Sunday, 22 March 2026. The interruption will take place from 08h00 until 16h00. ^HN
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Hursthill Substation (Coronation/Westbury Distributor): Repairs are complete, and the restoration process will begin shortly. Estimated restoration time is 15:00, provided all goes according to plan.
The outage, caused by multiple cable faults, is affecting customers in Coronationville, Newclare, Westbury, and surrounding areas.
We will continue to keep affected customers informed of any changes and sincerely regret the inconvenience caused.
For isolated outages, customers are encouraged to log calls via citypower.mobi or 011 490 7484.
For updates or escalations on logged calls, please dial 0800 003 156.
Follow us on our WhatsApp channel for prompt updates:
whatsapp.com/channel/0029Va….^NN
#CityPowerUpdates#ReuvenSDC
*Outage Update: Reuven SDC*
*Wemmer Substation (Townsview distributor):* Tripped affecting customers in Rosettenville Ext, Townsview, parts of Kenilworth, and possible surrounds.
Operators are onsite investigating the cause of this outage.
Further details on the progress will be provided in subsequent reports.
*We apologise for the inconvenience caused.* ^KK
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Roodepoort Outage Update
Roodepoort Substation, Princess Distributor: Power has gone off again shortly after restoration due to sparking on the line. Repairs will begin once the necessary materials are available. This outage is affecting customers in Princess and surrounding areas. Updates will be provided as work progresses.
For isolated or individual electricity-related queries, customers are advised to log a call on citypower.mobi or contact 011 490 7484 / 0800 202 925.
Stay informed by following the Roodepoort SDC Outage Updates WhatsApp channel: whatsapp.com/channel/0029Va… ^PC
@ChoyChoyToy Hi, team will be doing finally tests. If all tests are cleared restoration process will commence . We apologise for the inconvenience caused . ^NN
#CityPowerUpdates#PlannedMaintenance
Customers are reminded of a planned power interruption at Houtkopen Substation which is
scheduled for Thursday, 03 July 2025. The interruption will take place from 09h00 until 17h00. ^NH
#CityPowerUpdates#LenasiaSDC
We are aware of an outage affecting customers in Patsing and surrounding areas. Operators have been notified and will be dispatched to site to investigate the cause of the outage.
Customers will be updated as more information is made available.
We apologise for the inconvenience caused.
Customers in the vicinity who are without power are advised to log calls at citypower.mobi or call 011 490 7484 / 0800 202 925
For more updates please follow our WhatsApp channel for more updates whatsapp.com/channel/0029Va…
#CityPowerUpdates#CityPowerOutages#InnerCitySDC
Van Beek Substation Substation (President Street distributor): Power supply has been restored up to 60%. The team has isolated a vandalised High Voltage Chamber (HVC), the remaining 40% will remain off until repairs are done.
This is affecting Marshalltown, parts of Joburg CBD, specifically President, Van Brondis, and nearby streets.
Updates will be also available on our WhatsApp channel: whatsapp.com/channel/0029Va….
For isolated calls, customers are encouraged to log calls on citypower.mobi or 011 490 7484 or our call centre on 080 020 2925. ^TM
#CityPowerUpdates#CityPowerOutages#RandburgSDC
Tshepisong Switching Station: Power supply has been restored. This outage was caused by an overload affecting Tshepisong Line B and C.
We thank all the affected customers for their patience and again apologise for the inconvenience caused.
For isolated calls, customers are encouraged to log calls on citypower.mobi or 011 490 7484 or our call centre on 080 020 2925. For updates/escalations of logged calls, please dial our toll-free number 0800 003 156, which operates daily between 06h00 and 18h00.
Follow the Roodepoort SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va… as well as on social media @CityPowerJhb. ^TM
#InnerCitySDC#CityPowerUpdates
The Service Delivery Centre currently has 712 open calls and 469 of these are over 24 hours.
We will continue to update the affected customers on the progress on our WhatsApp channel at:
whatsapp.com/channel/0029Va… as well as on social media
@CityPowerJhb.
For isolated individual calls and any other electricity related queries, customers are advised to log calls on citypower.mobi or call 011 490 7484. Alternatively, customers may dial our toll-free number on 0800 003 156 which operates daily between 06h00 and 18h00.^RM
#InnerCitySDC#CityPowerUpdates
Inner City SDC: Outage Update
Date: 08 June 2025
Time: 06h50
We are aware of an outage affecting customers in Yeoville, Bellevue, Berea, Houghton, and Observatory.
Operators have been notified and will be dispatched to investigate the cause of the outage.
Further details will be provided once made available.
We will continue to update the affected customers on the progress on our WhatsApp channel
whatsapp.com/channel/0029Va… as well as on social media
@CityPowerJhb.
For isolated individual calls and any other electricity related queries, customers are advised to log calls on citypower.mobi or call 011 490 7484.
We apologise for the inconvenience caused.^RM