Chris Terry
186 posts


@DartCharge is your payment system down . Tried 3 cards not accepting any
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@HantsPolice how long do you have to send the notice of intended prosecution after the offence for speeding
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@ChrisTerry9 Hi Chris, just to let you know, we are a separate company to Royal Mail and have no involvement in the handling or delivery of mail items. You'll need to contact Royal Mail directly @RoyalMailHelp -Jess
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@PostOffice what terrible service . Paid for signed service 4 days later still not arrived
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@ChrisTerry9 If the money was refunded, then no. The responsible parent would need to send it again. Nathan
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@nsandihelp Good afternoon, I applied for premium bonds for my granddaughter. You sent form to her parents, but they returned them late. Do I need to apply again
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@ChrisTerry9 If there's anything else we can help you with, don't hesitate to get in touch. Nathan
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@ChrisTerry9 Hi there, thanks for getting in touch. If the funds have been returned to you, you would need to start the application again. Lex
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@ChrisTerry9 Hi. Sorry, we don't have access to personal records on here. What type of tax was the payment for e.g. Self Assessment? Rob
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Good morning. We’re here until 8pm to answer your general queries. Please don’t post any personal details 📱
Need to find your National Insurance number? Download the HMRC app today and store it in your e-wallet 👇
ow.ly/35cN50QybPV

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@nsandihelp Continued. It says continue and you will call her to confirm. Then when we do this it says needs a phone number .now it won't let us log in now
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@ChrisTerry9 You're welcome, don't hesitate to get back in touch if you need anything else. Hanifi
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@nsandihelp good morning is it possible for someone to contact me. I have a friend who has loads of bonds she wants to cash in. But doesn't have an online account
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@nsandihelp Hi , I am trying to help my aunt with her online account. We have registered everything and have successfully signed in where you call the registered number with the passcode. Which we entered and logged in perfect. She wants to cash alot of them in . We enter her bank details
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@ChrisTerry9 Thank you for getting in touch. When calling, please ask to speak to an agent after connecting with the automated service for the call to be transferred over to the next available agent who can assist with updating this. Hanifi
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@nsandihelp Hi , sorry to be a pain. I am helping someone set up their premium bonds account online. But we need to change the phone number for the passcode. From the home number to her mobile number. I have tried to phone but only get a voice activated message
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@ChrisTerry9 You're welcome, if you have any further queries don't hesitate to get back in touch.
Tomas.
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@nsandihelp Hi Tomas, thank you for your help I will print it out and complete
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@ChrisTerry9 in and manage their account online. I will link the form below:
bit.ly/3MsacPN
Tomas 2/2
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@nsandihelp Yes I tried to register earlier but it says can't find her details
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@ChrisTerry9 Good morning, Chris. So that we can help with this, has your friend attempted to register for our online service through our website? Adam
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