DYOR.eth

@OKXHelpDesk @okx Your answer did not help me, as I then sent a bill for my utility bills. After another review, it was rejected again without explanation. Please specify the exact reason for the cancellation.

Hi there! Since the POA previously submitted has been rejected, kindly submit a utility bill or your payslip, fulfilling the criteria for our team to review it. You will be notified once the review has been completed. You can refer to the link for guidance on submitting your POA document. Thanks! okx.com/help/how-do-i-…

@OKXHelpDesk @okx It is important to note that in this ticket, you simply copy and send it to me 10 times in a row. No clarification of the criteria for why the documents are not suitable has been provided to me so far

Hi there! We understand the frustration with the issue faced. However, our team is required to verify our users to comply with the regulations in place. Kindly refer to ticket 23966269 for reference on submitting a valid proof of address for our team to verify. Our team will work on your issue once the required documents have been submitted. Your cooperation in doing the required action is highly appreciated. Thanks!

@OKXHelpDesk x.com/dyor7eth/statu…

We're here for you, but let's be safe and remember that ✅We do not Request any Payment or your Login Details & we never DM users first We're here for you, but let's be safe and remember that. ✅Check our "Gold Tick" before Reply / Send Anything. Want to Create a Ticket/Email? Let's discover the Support Centre okx.com/help

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