EYFS Hannah

@AmazonHelp @AmazonUK we aren’t any closer to solving the problem and getting our stolen phone to us!!!!

@EYFSideas We aim to reply as soon as possible. The maximum amount of time will be 12 business hours, but we'd expect this to be looked into sooner. -John

@AmazonUK your delivery driver has stolen an iPhone16 that we ordered and as the security code was shared, you are refusing to help!CCTV footage shows that only 1 of 2 parcels were handed over and we are going to the police.Awful service and complete denial of responsibility!🤬

@AmazonHelp @AmazonUK have emailed with ZERO suggestion of sending out a new phone!! After their driver had failed to deliver ours and kept it!!! We were forced to cancel our payment due to your lack of help and it seems you are considering this ‘refund’ enough! Where’s my order!!

@AmazonHelp The initial form was submitted yesterday so we request the time frame starts from then and this is looked into as a matter of urgency. As there is a potential case of theft in hand, we want matters resolved quickly. Thank you

@AmazonHelp What is the time frame on this?

@EYFSideas Thanks for resubmitting the form, an email will be sent to the account that was used to place the order. -John

@AmazonHelp Hi, this email was sent to me rather than the account that completed the form. My partner logged in and submitted the form via his account. We have just completed the link again under his account. Please check. (He doesn’t have social media)

@EYFSideas Hi, we can confirm that an email was sent to you after submitting the form. Please check the emails sent to your account here: amzn.to/UKMessageCenter. -John

@AmazonHelp Still no contact from @AmazonUK regarding our stolen iPhone!

@EYFSideas Thanks for submitting those details our way! We'll be in touch! -Taylor

@AmazonHelp I have submitted the information but only want to be contacted if there is the likelihood of a different outcome to the one your customer service team have already given. We are very much losing faith in your company.

@EYFSideas Thanks for clarifying for us. We'd like to take a closer look into this situation. Please provide us your details here: amzn.to/4hAAHka, so we can best assist. -Taylor

@AmazonHelp They advised that we are not eligible for a refund or return because I gave the driver the OTP code. And when we spoke to them on the phone and pleaded that we were £800 at a loss, it was basically tough luck. No other advice was given.

@EYFSideas Thanks for contacting us back. This isn't the experience we strive for. When you've contacted us previously regarding this issue, what was advised? -Taylor

@AmazonHelp Will this help??? We’ve spent hours on the phone to you distraught at the circumstance. Your @AmazonUK advisors completely brushed off responsibility and the supervisor did too. We are left with potential police involvement due to theft by your driver and are out of pocket too

@EYFSideas We're sorry for any issues you're experiencing. If we can be of any assistance, can you send us a DM using the included link? We'll do our best to help! For security reasons, please don't share any personal or account information. -Taylor twitter.com/messages/compo…

@pugsley83_andy @BBCNews @BBCSpotlight @ITV @itvnews I’ve been told by a friend in the industry that @ITG_Ltd are his management x

Can anyone help?!? I’m trying to get Martin Clunes to give my Nan a message for her 100th birthday on the 16th Feb. She’s a huge fan and it would make her day. This was the last time she met him. Retweet please. @BBCNews @BBCSpotlight @ITV @itvnews

@ITG_Ltd Help a guy and his Nan out??!! 🙏🏻🙏🏻🙏🏻

EYFS specialism + new baby = baby developmental tips/ activities insta page. Come give it a follow (watching_baby_bloom)

😂

Pre-owned, excellent condition baby things. Take a look and help a girl out 😊facebook.com/groups/2632421…

@teacher_eyfs @MissT__EYFS @MissEYFS1 @Mr_K_Teacher @BadhamMr @MissC_EY @MrTalesEYFS @MissMini_EYFS We’ve grown pizza gardens before. Round pots with segments for different seeds. We plant all things we use to make pizza (tomato, spring onions, oregano/basil etc. The. When it’s all grown we pick it and make pizzas!! Sunflower growing competitions are 👍🏻

@CTilburyMakeup pure and utter devastation!!!

@sencogirl Hi. We use the pen with KS2 children with dyslexia and literacy difficulties.

Has anyone got any experience of using a c-pen reader with primary aged children please?

As a new mummy on maternity leave, this is all I’m thinking about! It’s worth a try isn’t it? petition.parliament.uk/petitions/3066…

There’s a new addition in our house! #9weeksold