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@delhivery @help_delhivery @SahilBarua @kapilbharati @surajsaharan @DelhiveryFAQ Enough chances given. Either deliver the shipment or explain why fake OFD scans are happening daily. Customers and brands should not suffer due to ground team failures.

@delhivery @help_delhivery @SahilBarua @kapilbharati @surajsaharan @DelhiveryFAQ This is becoming a serious pattern with @Delhivery Delivery date was 20 Dec Order was Out for Delivery since morning Rider told customer evening later said too many orders will deliver tomorrow.

@delhivery @help_delhivery @SahilBarua @kapilbharati @surajsaharan @DelhiveryFAQ Shipment must NOT be RTO’d due to Delhivery ground failure. If this order is returned, Delhivery will be fully responsible for loss and escalation.

@delhivery @help_delhivery @SahilBarua @kapilbharati @surajsaharan @DelhiveryFAQ Customer waiting for 3+ days. Daily OFD messages, zero delivery attempts. This is not delay, this is misleading customers and operational negligence.

@delhivery @help_delhivery @SahilBarua @kapilbharati @surajsaharan @DelhiveryFAQ Day 3 of Out For Delivery, yet order NOT delivered. Delivery agent promised delivery earlier, now not answering calls. Temporary numbers via SMS are unreachable. This is fake OFD scanning. #DelhiveryFail

@delhivery @help_delhivery @SahilBarua @kapilbharati @surajsaharan @DelhiveryFAQ Tagging leadership for urgent intervention: @Delhivery @DelhiveryCare @sahilbarua @mohittandon This requires senior-level action, not template support replies.

@delhivery @help_delhivery @SahilBarua @kapilbharati @surajsaharan @DelhiveryFAQ If this pattern continues, we will proceed with legal action and public disclosure with full proof (screenshots, call recordings, ticket replies). Enough chances have been given.

@delhivery @help_delhivery @SahilBarua @kapilbharati @surajsaharan @DelhiveryFAQ Delhivery must ensure: • Delivery on customer-requested date • No fake attempts • No OTP misuse • No forced RTO Ground failures are Delhivery’s responsibility, not the seller’s.

@delhivery @help_delhivery @SahilBarua @kapilbharati @surajsaharan @DelhiveryFAQ These repeated actions are: • Destroying customer trust • Damaging our brand image • Forcing unnecessary re-shipments • Increasing losses due to fake RTOs A business cannot operate like this.

@delhivery @help_delhivery @SahilBarua @kapilbharati @surajsaharan @DelhiveryFAQ Recent example: Delivery date 20 Dec → Out for Delivery whole day → No delivery 21 Dec → Again Out for Delivery → No call, no visit till 10 PM This is becoming a daily operational failure.

@delhivery @help_delhivery @SahilBarua @kapilbharati @surajsaharan @DelhiveryFAQ Many orders never appear in NDR. As a shipper, we are blocked from raising reattempts. Despite customer confirmation to receive delivery, orders are still pushed to RTO without consent.

@delhivery @help_delhivery @SahilBarua @kapilbharati @surajsaharan @DelhiveryFAQ In multiple cases, riders misled customers into sharing OTP without informing them it would CANCEL the order. Orders were then marked cancelled / RTO. This is serious operational misconduct and fraud-like behavior.

@delhivery @help_delhivery @SahilBarua @kapilbharati @surajsaharan @DelhiveryFAQ This is NOT a single delay. This is a repeated, ongoing pattern by @Delhivery: • Regular delivery delays • Fake delivery attempts • Riders misleading customers • Orders pushed to RTO without consent This has been happening continuously.

@delhivery @help_delhivery @SahilBarua @kapilbharati @surajsaharan @DelhiveryFAQ Tagging senior leadership for immediate intervention: @Delhivery @DelhiveryCare Leadership needs to address repeated ground-level failures & fake attempts. This issue is escalating daily.

@delhivery @help_delhivery @SahilBarua @kapilbharati @surajsaharan @DelhiveryFAQ This is NOT an isolated issue. Repeated fake attempts, delayed deliveries, forced RTOs are damaging our brand image & customer trust. This order must be delivered on Monday. RTO is NOT acceptable. Responsibility lies with Delhivery.

@delhivery @help_delhivery @SahilBarua @kapilbharati @surajsaharan @DelhiveryFAQ On 21 Dec, again marked Out for Delivery. It’s now 10:00 PM — no delivery, no call, no visit. The temporary rider number sent via SMS is unreachable. This is a clear case of fake delivery attempts.

@ShipwayDotCom @ShipwaySupport @ShipwayDotCom @ShipwaySupport

@Vamaship @Vamaship Since Friday, no response from your team. No calls from Kashmira or Madhuri. Today Tanya argued & cut the call. Fake delivery attempts on all orders, no X replies, no senior escalation. This is unacceptable refund the RTO losses caused by your failure.

@Vamaship @Vamaship Still no reply. Do you guys even listen to yourselves? 50–60% RTOs this month due to fake delivery attempts. Customers waiting, but your team marks "refused delivery"? Refund all RTO & shipping charges. Stop damaging our image. #Vamaship #failure

@Vamaship 69+ emails sent to Kashmira, Madhuri & team. Fake delivery attempts, RTO frauds, overcharges & zero support. Still no refunds or action. Enough is enough take accountability! #VamaShip #LogisticsFailure #WorstService #WorstSupport