Golden Frog

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Golden Frog

Golden Frog

@Golden_Frog

Golden Frog is dedicated to improving internet privacy and security. https://t.co/mShoVjMGpk

Switzerland Katılım Aralık 2009
927 Takip Edilen4.9K Takipçiler
Sabitlenmiş Tweet
Golden Frog
Golden Frog@Golden_Frog·
The government shouldn't have unrestricted access to your private emails. Find out how to contact your senator and tell them to back the Email Privacy Act in the NDAA without change! bit.ly/2NW3mSL
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Golden Frog
Golden Frog@Golden_Frog·
@GarySoup Sorry, that's definitely not our intention! If you can send us your account info in a DM here on Twitter, we'll be glad to help out.
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Woke Octogenarian
Woke Octogenarian@GarySoup·
Has anyone else been ripped off by @Golden_Frog, the VPN provider? I canceled my service several year ago but they continue to bill me annually even though I have contacted them several times. DO NOT PATRONIZE @Golden_Frog!
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Golden Frog
Golden Frog@Golden_Frog·
@OjodelOso1 Sorry to hear that! You can try contacting us via chat instead using the little blue "Support" bubble at the bottom right of our support page.
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Golden Frog
Golden Frog@Golden_Frog·
@RonnieJ20303611 Sorry to hear that! Please feel free to send us a DM here on Twitter with details and we'll be glad to help out in every way we can.
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Ronnie J
Ronnie J@RonnieJ20303611·
@Golden_Frog Your customer service sucks. Can’t get thru.. your support page won’t allow me to put in a message in the ‘message’ box. No phone number to call and talk to someone..
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Golden Frog
Golden Frog@Golden_Frog·
The government shouldn't have unrestricted access to your private emails. Find out how to contact your senator and tell them to back the Email Privacy Act in the NDAA without change! bit.ly/2NW3mSL
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Golden Frog
Golden Frog@Golden_Frog·
@RonnieJ20303611 Hey, sorry for the trouble! We tested and our chat service appears to be working. Trying in another browser might help. You can also email support directly at support@vyprvpn.com. We hope to hear from you soon!
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Golden Frog
Golden Frog@Golden_Frog·
@HankWhen Sorry to see that buffering! Using a different VPN protocol or server location may get you a speedier connection. If you're still having issues, feel free to get in touch with our support team - support.vyprvpn.com/h/requests/new
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Binu Mohan
Binu Mohan@gamermohan·
@Golden_Frog on your android app why can’t I change the protocol from wireguard to any of the others ?
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Golden Frog
Golden Frog@Golden_Frog·
@NgShuijing Sorry for the trouble you're having currently and we'll be happy to help you out. Please contact our support team using the following link: bit.ly/2LoVlJw
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sjnfosho
sjnfosho@NgShuijing·
@Golden_Frog Hi I'm having trouble reaching customer support about my account. I can't login and the reset password isnt working after I paid for a new subscription. Your live chat also seems to be empty and useless.
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JaliyWang
JaliyWang@JaliyWang·
@Golden_Frog 我已经充值过了,但是没法下载app应用,可以退款吗
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Golden Frog
Golden Frog@Golden_Frog·
@chrisinsiam We're sorry to hear you're experiencing issues with your account. Can we have you reach out to us in a DM with the email associated with your account so we can look into this for you?
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Golden Frog
Golden Frog@Golden_Frog·
@GONGDANGSB 由于我们无权通过社交媒体访问您的帐户,因此请回复已发送的电子邮件,我们的支持团队将为您提供进一步的帮助。 谢谢!
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Golden Frog
Golden Frog@Golden_Frog·
@GONGDANGSB 你好, 我们的支持团队已回复您的电子邮件,故障单编号为4245150。请回复该电子邮件以获取有关您帐户的进一步帮助。 谢谢!
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Golden Frog
Golden Frog@Golden_Frog·
@ReenaJadav3 Thank you for reaching out. Can we have you DM us with the email associated with your account so we can look into this for you?
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Golden Frog
Golden Frog@Golden_Frog·
@Morenicano I see what you mean. Thank you for sending the feedback with the demonstration. I'm passing the word along to the devs.
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Devon
Devon@morenicano·
@Golden_Frog Why can't I dismiss VyprVPN? There's no option in the app other than logging out.
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Golden Frog
Golden Frog@Golden_Frog·
@Morenicano The details are appreciated, Devon. I tested on my own Android device. After disconnecting, I was able to clear the notification by right-swiping. Tapping to clear all notices didn't do the trick. You should be able to right-swipe it away, but thank you for the fee...
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