Golden Frog

The government shouldn't have unrestricted access to your private emails. Find out how to contact your senator and tell them to back the Email Privacy Act in the NDAA without change! bit.ly/2NW3mSL

@GarySoup Sorry, that's definitely not our intention! If you can send us your account info in a DM here on Twitter, we'll be glad to help out.

Has anyone else been ripped off by @Golden_Frog, the VPN provider? I canceled my service several year ago but they continue to bill me annually even though I have contacted them several times. DO NOT PATRONIZE @Golden_Frog!

@OjodelOso1 Sorry to hear that! You can try contacting us via chat instead using the little blue "Support" bubble at the bottom right of our support page.

@Golden_Frog what’s your support address? Thanks

@OjodelOso1 Hello! You can reach our support team here - support.vyprvpn.com/hc/requests/new

@RonnieJ20303611 Sorry to hear that! Please feel free to send us a DM here on Twitter with details and we'll be glad to help out in every way we can.

@Golden_Frog Your customer service sucks. Can’t get thru.. your support page won’t allow me to put in a message in the ‘message’ box. No phone number to call and talk to someone..

The government shouldn't have unrestricted access to your private emails. Find out how to contact your senator and tell them to back the Email Privacy Act in the NDAA without change! bit.ly/2NW3mSL

@RonnieJ20303611 Hey, sorry for the trouble! We tested and our chat service appears to be working. Trying in another browser might help. You can also email support directly at support@vyprvpn.com. We hope to hear from you soon!

@gastroillogical @GONGDSB I see where you contacted support, but we were not able to locate your account. We did not hear back from you when we requested information to help us locate your account. Please get in touch with support - support.vyprvpn.com/hc/requests/new

@HankWhen Sorry to see that buffering! Using a different VPN protocol or server location may get you a speedier connection. If you're still having issues, feel free to get in touch with our support team - support.vyprvpn.com/h/requests/new

@gamermohan Sorry to hear about that! Please make sure you're on the latest version, which is 4.3.2. If you're still unable to change protocols, please get with our support team so we can take a look - support.vyprvpn.com/hc/requests/new

@Golden_Frog on your android app why can’t I change the protocol from wireguard to any of the others ?

@Paul_6_ We'll be glad to! Please contact our customer service department for help with your account - support.vyprvpn.com/hc/requests/new

@NgShuijing Sorry for the trouble you're having currently and we'll be happy to help you out. Please contact our support team using the following link: bit.ly/2LoVlJw

@Golden_Frog Hi I'm having trouble reaching customer support about my account. I can't login and the reset password isnt working after I paid for a new subscription. Your live chat also seems to be empty and useless.

@JaliyWang 哼哼。在没有上下文的情况下，我真的无法解决一个问题。如果你确实有问题想要解决，我们的支持团队可以提供：support.vysupport.com/hc/requests/new

@Golden_Frog 太搞笑了，我特么一次没用过

@Golden_Frog 我已经充值过了，但是没法下载app应用，可以退款吗

@chrisinsiam Thank you! We've just sent out a response to your DM.

@chrisinsiam you can reach out to us directly by messaging the @VyprVPN Twitter account.

@chrisinsiam We're sorry to hear you're experiencing issues with your account. Can we have you reach out to us in a DM with the email associated with your account so we can look into this for you?

@GONGDANGSB 由于我们无权通过社交媒体访问您的帐户，因此请回复已发送的电子邮件，我们的支持团队将为您提供进一步的帮助。 谢谢！

@GONGDANGSB 你好， 我们的支持团队已回复您的电子邮件，故障单编号为4245150。请回复该电子邮件以获取有关您帐户的进一步帮助。 谢谢！

@ReenaJadav3 Thank you for reaching out. Can we have you DM us with the email associated with your account so we can look into this for you?

@Devilki73491918 Hello! You can invite a friend to try VyprVPN from our web page here - vyprvpn.com/refer-a-friend

@Morenicano I see what you mean. Thank you for sending the feedback with the demonstration. I'm passing the word along to the devs.

@Golden_Frog Why can't I dismiss VyprVPN? There's no option in the app other than logging out.

@Morenicano The details are appreciated, Devon. I tested on my own Android device. After disconnecting, I was able to clear the notification by right-swiping. Tapping to clear all notices didn't do the trick. You should be able to right-swipe it away, but thank you for the fee...