HarshBhimani

@flipkartsupport @Flipkart After no solution or call from Flipkart, I went directly to the Hub They have searched for 5-10 mins and told me they are not able to find it here. @flipkartsupport @Flipkart It's been 8 days since my parcel is in the hub. This is the worst service.

@flipkartsupport No option to directly chat to an expert. Tired multiple times @flipkartsupport @Flipkart also not replying to my DM

My parcel has been in my city for 5 days with no call/update, and delivery keeps getting delayed. Order ID: FMPP3982905124 I’m traveling tonight and need it today. Ready to pick it up myself if needed. Check it urgently. Please understand the urgency @flipkartsupport @Flipkart

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@Zeelabpharmacy @help_delhivery @Zeelabpharmacy Still there is no update about re-dispatch. It's been 20+ days. This is not acceptable.

@Zeelabpharmacy @help_delhivery When re dispatch?? @Zeelabpharmacy. I am waiting long for an update 🥲

Extremely irresponsible service from @delhivery and @Zeelabpharmacy My urgent medicines (ID: 39505222762455) was dispatched on 11 April with delivery due on 16 April, but it is still undelivered. I received multiple false “delivery attempted” updates without any call or visit.

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@Zeelabpharmacy @help_delhivery Would you re-initiate the delivery?? @Zeelabpharmacy. I have DM'd you but didn't get any response. I hope you can understand my situation.

@HarshBhimani17 @help_delhivery we sincerely apologize for the inconvenience caused. We will assist you with the next steps (re-dispatch or refund, as applicable). Please share your order ID and details via DM or at care@zeelabpharmacy.com so we can resolve this for you at the earliest.

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@help_delhivery @Zeelabpharmacy this order is returned without being delivered to me. What's the next step. Will you send it via other courier??. Or now i don't have to order again from zeelab as this may happen next time as well? Such a worst experience so far.

Dear Harsh, we regret the inconvenience this may have caused. Please note that the shipment has been returned to the sender. For any further support or updates, we recommend contacting the merchant, who will be able to assist you further. We appreciate your patience and understanding.

@help_delhivery Still no updates 🙃. It's been 5 days since you have escalated this issue but still no results. What are you guys doing? @help_delhivery @delhivery @Zeelabpharmacy. Can't you understand the importance of these medicines?. Literally the worst experience so far.

@HarshBhimani17 Hi Harsh, We sincerely apologize for the inconvenience caused. Please note that your complaint has been escalated to the concerned team for corrective action, and they are working on priority to resolve the issue at the earliest. We appreciate your patience.

@help_delhivery Parcel has been showing in my city for the last 6-7 days, still no updates @help_delhivery @delhivery

@HarshBhimani17 Hi Harsh, We apologize for the delay caused. Please note that the shipment has been taken up on priority, and our team is actively working to ensure it is delivered at the earliest. We appreciate your patience.

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@help_delhivery Still no update🥲

Hi Harsh, we’re truly sorry to hear about this experience, and we completely understand how upsetting this must have been for you. This is certainly not the kind of service we want anyone to go through. Please be assured that we’ve already escalated the query to the concerned team, and they’re actively working on it on priority to resolve it as soon as possible. Thank you so much for your patience and understanding. We truly appreciate it.

@delhivery @delhivery @Zeelabpharmacy

I have contacted customer support 4–5 times and was repeatedly promised delivery “tomorrow,” but nothing happened. This negligence involving essential medicines is unacceptable. Resolve this immediately, or I will escalate the matter to consumer authorities. @delhivery.

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