Service HelpTeam

@IndiGo6E It's been 2+ months since my baggage was damaged on an international flight. I've received the same copy-paste response 4+ times now. This is a violation of the Montreal Convention. @DGCAIndia @MoCA#AirSewa #DGCA #ConsumerRights

@IndiGo6E why am I not able to get through to you call centre to do a simple cancellation within 24 hours of booking ?

@IndiGo6E I was charged 'hold fare' twice on the Wednesday, 11th March. Kindly look into it and refund the excess amount charged.

Hello @IndiGo6E Mene ne dono side ka ticket liya tha 3 March Dmm to LKO and Lko to Dmm 1 may tha lekin 3march ko flight cancelled hone ki wajah se ja nhi paya hame return ticket ki date badhani hai batao kese ?

Hello @IndiGo6E Mene ne dono side ka ticket liya tha 3 March Dmm to LKO and Lko to Dmm 1 may tha lekin 3march ko flight cancelled hone ki wajah se ja nhi paya hame return ticket ki date badhani hai batao kese ?

@IndiGo6E My concern is when i did the web checkin why i didnt get the Boarding pass, why should i reach the airport before 2 hrs if i already did the web check-in? You guys charged me an extra 3K for the alternate flight. It was not free. Not my fault that i didnt receive boarding pass

@IndiGo6E 2 weeks of GHOSTING on Case 33230193 is beyond pathetic. You trapped us on the tarmac and now you’re holding my compensation hostage? I’m done waiting. Respond today or my next message is a formal complaint to the DGCA and Consumer Court. 😡✈️ #IndiGo #ConsumerRights

@IndiGo6E I am not able to send you dm and my PNR is KDZU7X

@IndiGo6E @PMOIndia @RamMNK @mohol_murlidhar Request to Indian aviation ministry to instruct all the Indian airlines to full refund tickets to/from middle east countries given the current geopolitical situation. Indigo is putting cancellation charges for my 1st April flight.

Update: GoI Consumer Protection @jagograhakjago reached out to me about my complaint and is following up on this malpractice! E.g., @IndiGo60E - today (19Jul), I can book a student ticket for 21Jul, & it shows that I can carry 25 kg but will change to 15 kg once booked.

@Indigo6EPage_DM You want me to share my number on a public forum. How foolish.

@Indigo6EPage_DM Awaiting further details

@IndiGo6E @DGCAIndia return my money.

@IndiGo6E It is been week and since i am waiting for your response on my cancellation due to medical emergancy. It is very difficult to connect on customer care as well. Please update me on my cancellation.

@IndiGo6E Your plan B is not working. The app is useless it keeps telling me something went wrong. I never booked any flight from Ras Al Khaimah. It was rescheduled by your airline and was cancelled without even telling me. It should be your responsibility to schedule another flight for me

@IndiGo6E always will find new ways to scam people. This time it’s zero cancellation. Pay 500 for zero cancellation charges and then pay all cancellation charges because it’s a third party service which they are selling.