Lyft

@lopezmarelvis1 Hi there, Kindly send us a DM so we can offer assistance! x.com/messages/compo…

@lyft this guy robbed my phone

Hello, when Women+ Connect is turned on, we’ll do our best to match women and nonbinary drivers and riders. However, in order to help you always get a ride there are times where you’ll be matched with men due avalibility. You can find more about Women + Connect here: help.lyft.com/hc/en-us/rider…. x.com/messages/compo…

@lyft why do you guys have an option to find female/non-binary drivers if I’m never given any female or non-binary drivers and am only given creepy men who clearly don’t wash themselves everyday 🫠 WHY IS THE PREFERENCE SETTING THERE IF ITS NEVER HONORED?

@DeahDipietro Hello, we're sorry to hear about this and we'd like to take a closer look into this for you. Please send us a DM for further assistance. x.com/messages/compo…

@lyft tell me why I got picked up in a car by a guy who is not the same guy that drives that car who picked me up the other day, but it’s the same car. Did these guys look the same?

@wimonsool We recommend that drivers wait to make any personal stops in between ride requests or go offline, as to not effect the passenger's ride experience. Feel free to reach out if you need anything else. x.com/messages/compo…

Yo @lyft is it normal for your drivers to stop mid ride to go to the bathroom?

@wimonsool Hello we're sorry to hear that your driver made a stop during your ride and we'd be glad to look into this for you. Please feel free to send us a DM for assistance. x.com/messages/compo…

@Eyefieldown We're so sorry to hear that your driver failed to pick you up in the middle of a heavy rain, this is not the service we want you to have. Please send us a DM at your earliest convenience. Thank you! x.com/messages/compo…

Lyft charged me for a ride that never happened. driver never moved, i stood in the rain, canceled thru support, and now they refuse to refund me. kenneth from trust & safety just denied it even tho im losing my job over this. fix it @lyft @lyftsupport

@Hardykat1027 We're sorry to hear about your experience, and we understand how frustrating it is to have a driver cancel unexpectedly. We’d like to look into this for you right away—please send us a DM so we can investigate what happened. x.com/messages/compo…

Hey @lyft, when someone choses Pet for the ride, make sure you send someone that actually is a Pet ride. Driver canceled on me because I had a Pet carrier. 😡

@Thebswithbs Thanks for sharing this. We're so sorry to hear that your scheduled rides hasn't arrived. We would be happy to look into this for you. Please send us a DM when you get a chance. x.com/messages/compo…

@lyft it’s crazy the I schedule my ride to work for this morning. Last night. My driver was on the way , then y’all sent a new driver that was closer, then the driver changed again and now a driver won’t arrive until the time that I’m already supposed to be at work

@PolicyNotes We’re sorry to hear about this and would still love the opportunity to support you further. When you have a moment, please feel free to send us a DM so we can take a closer look and assist you. We’ll be here to help whenever you’re ready. x.com/messages/compo…

@lyft for 20 minutes they said they were looking for a car. Then said a free upgrade. Then cancel the trip altogether and charge me five dollars. I would've been home by now except for their dishonest system

@PolicyNotes We're truly sorry for any inconvenience this has caused. We'd like to address this as soon as possible. Kindly DM us at your earliest convenience so we can assist you further. x.com/messages/compo…

@NotKweenKay Hi there, we’re sorry to hear about the experience you had. Kindly DM us at your earliest convenience so we can review this for you. x.com/messages/compo…

Lyft driver just picked his nose and ate it…………………… @lyft help

@weback12345 We're sorry to hear about this frustrating experience. Please send us a DM so we can look into this for you. x.com/messages/compo…

@lyft why tf do yall let drivers cancel whenever tf they want to???? If they accept the ride they shouldn’t be able to cancel after 5 mins wtf

@ihatedai We're so sorry to hear that your driver is not responding and won't cancel your ride, please send us a DM at your earliest convenience. Thank you! x.com/messages/compo…

@theRealHTQ @HiltonHonors We're so sorry to hear that you're still having some issues with your Lyft gift card, please send us a DM at your earliest convenience. Thank you! x.com/messages/compo…

@HiltonHonors @lyft Hilton points to Lyft gift card transfers are failing. Hilton says the issue is on Lyft’s side. Followed up multiple times with Lyft (Ref: 240502059) but no update after a week. Please escalate and fix this.

@erotiqlibrarian We would like to know more about this situation. Please send us a DM at your earliest convenience, and we’ll be glad to assist you further with this. x.com/messages/compo…

@JunginLeeH We understand how important to be charged correctly for the requested ride you booked. We apologize that you experience not being assisted with the concern you had. Kindly send us a DM at your earliest convenience, so we can review it for you. x.com/messages/compo…

@lyft Booked a Lyft from the airport. Driver stalled until the wait timer ran out, canceled, then pressured us into paying $200 cash off-app while my husband was stranded, cold, and exhausted. Lyft’s response? Refund the $7 fee and ignore rest

@Abdilatifayfv We're so sorry to hear that your certificate of liability was rejected by our system, we are more than pleased to assist you with that. Please send us a DM at your earliest convenience. Thank you! x.com/messages/compo…

@lyft Hello I’ve been trying to upload my certificate of liability but it keeps being rejected by your system. My document is clear and viable and meets all the requirements but it still won’t get accepted. I called support many times throughout the week and they haven’t helped.

@Socratic_Echo We're so sorry to hear that something went wrong with your ride, and we’re here to help. Please DM us at your earliest convenience, and we'll make sure to assist you with this issue. x.com/messages/compo…

@lyft how do I chat with someone about a bad ebike and a request for a refund. The app it seems is design to fuck with you so they can steal your money

@K1NGFR3SCO We’re sorry to hear about this experience. If you’d like any assistance from our end on this, please don’t hesitate to DM us at your earliest convenience. We’re glad to help! x.com/messages/compo…

@GabwithGwen We're sorry to hear about this experience. Would you please DM us with the phone number, the email address, send the full name associated with your Lyft account? We'd be glad to review this for you. x.com/messages/compo…

I'm getting hustled by a @lyft driver right now because the airport is insane. After I got in the car with my luggage, he told me to check the app because he's getting asked to pick up another ride. But he can still do the ride if I pay him via venmo or zelle. 😑 #lyft