Laura Meadows

I wish @netflix had an integration to my @fitbit so it would pause my shows when I fall asleep 😴 and a rewind to where Laura slept for when I’m watching with the OH so I can catch up easier 😅😂

@SP_EnergyPeople Ok thanks Chris but I’ve been through all this with the FB team today but will send after my next meeting and I’m just looking to set a call up please

Good afternoon, Laura. Thanks for reaching out and I am sorry to hear of any ongoing issues you've had regarding your complaint. If you'd like to discuss this further, please do DM me with your full name, address and account information and I can certainly look into this for you. Thanks - Chris.

@ScottishPower HELP ME PLS, open complaint that I gave up on from 2 years ago due to lack of help. I call in customer service can’t help due to my open complaint, message on FB can’t help me, use the complaint page can’t help me. Happy to take £5k a year but won’t help perfect!

@michaelspencers Hi Michael, I’m RVP at Onfido I am so sorry this happened. Obviously it wasn’t us performing any fraud sounds like a fraudulent site but I want to help ensure we protect others, could you please DM me any info including the site you were on when this happened and we will help you

Use caution when diverted to use Onfido verification. It was used on a fraudulent HMRC website to gain my personal information .

@ClaireEMStone @BFQuiz @jimmycarr @Kathbum @RichardAyoade @1Judilove @robbeckettcomic @chrismccausland @MaisieAdam @Channel4 I think I found it Claire brownthomas.com/women/clothing…

@BFQuiz @jimmycarr @Kathbum @RichardAyoade @1Judilove @robbeckettcomic @chrismccausland @MaisieAdam @Channel4 Would love to know where @MaisieAdam got her glittery outfit from? It's fab!!

The Big Fat Quiz Of The Year 2024 – Friday 27th December 9PM! Your host @jimmycarr Special guests @Kathbum @RichardAyoade @1Judilove @robbeckettcomic @chrismccausland and @MaisieAdam @Channel4 #BIGFATQUIZ

@ClaireEMStone @BFQuiz @jimmycarr @Kathbum @RichardAyoade @1Judilove @robbeckettcomic @chrismccausland @MaisieAdam @Channel4 Came here to ask the same! Absolutely love that top! @MaisieAdam where is your outfit from please? It looked wonderful ✨✨🪩🪩

Just adding to my @VirginAtlantic tweets over this past week, I managed to get through. It’s worse than we thought. A route I saw for premium at 16.5k each way was actually 100k round trip. Apparently reward seat checker is now pointless, the points you see is not accurate at all

@cameron_ga76105 @VirginAtlantic Yep! It’s double whammy with the companion ticket limit. I just cannot believe the lack of warning. And they’ve missed out as I would have purchased a ton of points and booked 2/3 trips ahead too. Now my 550k do not cover my trip 🤨🤨

@VirginAtlantic is there a way to book a call with someone who can discuss my complaint re my miles? I’ve saved 550k for a trip I want to book asap and now cannot do it because of the new system. I’d like to discuss my options here please & it’s urgent while the points sale is on

@PaulineMiller8 @VirginAtlantic I agree Pauline, I did indeed find an email that said great things were coming and there would be new availability - no mention of total devaluing of points or any warning to book sooner. Sold as a positive, far from it.

@Laura_Meadows1 @VirginAtlantic I don't think you missed any emails. I can't find any email informing us of devaluation of points. Like yourself we are also unable to take trip we had planned. Pre 31st Oct points required 55,000, now it's 304,000😱 totally outrageous.

@robertgcross @VirginAtlantic Yes I wondered if they would do that. I have the credit card and spend an absolute fortune on it to earn points but I don’t suppose they care as they sold it now

@Laura_Meadows1 @VirginAtlantic Absolute madness. I got some flights for NYC (thankfully, weeks ago!) that were 20k points return. They are now 192k - for exactly the same flights. If Avios etc. have any common sense, they'll do a big promotion now & nab some @VirginAtlantic customers.

@robertgcross @VirginAtlantic Yep I’m with you Rob, it’s awful - esp when I had a quote just a matter of weeks ago which is now 750k miles instead of 120k! Insanity I’ll be moving airlines if no incentives are given for sure

@Laura_Meadows1 @VirginAtlantic 100% this 👏 The overnight points devaluation after years of spending / saving is absolutely mad. Already picked up an Amex and will be flying with other airlines from now on.

@VirginAtlantic @VirginAtlantic btw just found the email and it says nothing about 4/5 x cost increases. Can you tell me where you told me that my trip that I was quoted 120k return per couple is now 700k points? 🤨🤨🤨

@Laura_Meadows1 Laura, we understand but you will need to bear with us. All Flying Club members were emailed a month before the 30th Oct explaining the changes. ^Lisa

@VirginAtlantic @VirginAtlantic I called 3 weeks ago to confirm the quote for the trip & was just waiting on the date release if have been told of the change on that call I’d have booked then & changed my dates - you’ve literally wasted tens of thousands of my money at this point & it’s not ok

@Laura_Meadows1 Hi Laura. I am sorry for the wait times. We are very busy, please bear with us and we will get to you. All contact channels are busy. bit.ly/3Zf64dn ^Lisa

@VirginAtlantic @VirginAtlantic here’s the challenge. I don’t have time to wait because I’ve waited all year for September flights to release and now can’t book our trip despite having 550k miles. I need to discuss while the sale is still on. Where was my notice to this change? 1/2

@VirginAtlantic @VirginAtlantic any ideas on how to get to someone? Tried using the chat bot and it’s “too busy” I don’t want to sit on hold for hours to reach the wrong person. I’d like someone who can log my complaint about my 550k useless points please?

@VirginAtlantic Thanks Chris, yes a loyal member who’s likely leaving sadly. I’ve been totally screwed with this new system and how I book so I’m more looking for a complaint handler than a booking agent if possible please? You’ve devalued points that cost me tens of thousands and I’m sad

@rkalantri @VirginAtlantic Plus all I think from what I’ve read 🫣🫣😢😢

@Laura_Meadows1 @VirginAtlantic +1

Crikey, anyone else feeling totally mugged off about the lack of communication from @VirginAtlantic new point system? With over 500k miles in my account I wish I’d known how devalued they would be overnight so I could have booked before. Gutted 😢

@slopter @VirginAtlantic Yes I’ve always felt that and I can see it’s better for some on some dates in economy but personally my whole drive for a loyalty system is the upgrade to upper class using points so it’s all bad news for me and how I use it sadly

@Laura_Meadows1 @VirginAtlantic There are some real bargains now though. Flights with the lowest saver points are insanely cheap. Much better than the BA system where reward seats are just shown as not available and it’s impossible to use your avois.