Lily Trafford

A man has become the first in London to be fined £100 for catcalling. bbc.in/3vceCBy

@HeathrowAirport been waiting for our bags since 19.45... landed an hour ago. Not a single apology from Heathrow or even an acknowledgement of the delay! you're clearly struggling with something - but have the decency to keep us informed!

@primevideouk Surely nothing more heart wrenching than Bambi... I wept for hours! (As a child, and then always since as an adult too!)

The first film that made you cry. Go 👇

He's the f'n Captain now, America. #SoldierBoy

@LucyKate_Currie Stunning photo 😍

“How do we fix that?” On average, a woman in her twenties today is set to retire with £100,000 less in her pension than a man the same age. To make up the difference they’d have to start work a lot younger. Let’s close the £100k #GenderPensionGap. #ChooseToChallenge #IWD2021

I got asked to send evidence and spent time uploading several screenshots detailing the order that I can see on your APP under my orders - but you then tell me I can;t use it - so have just wasted 45 minutes of my time on a chat which can't help me!

@ASOS INFURIATED with your customer service. I placed an order, which somehow failed after it had completed and given me a delivery date. Now all I want to do is place my order before items go out of stock - but your team can't find the order number and won't honour the discount

@LucyKate_Currie @WWLNHS So proud of you and the team!!! Amazing work!!

@GovanBorn @HeiWin4 @SarahMillican75 @marksandspencer Bravissimo zara bra works for big boobs, and is somehow pretty looking too! Suuuuuuper comfy and no monoboob!

@HeiWin4 @SarahMillican75 @marksandspencer I’ve never tried a non wire, I’m abit on the big side and think there’s more support in a wired, I’m willing to try one, any recommendations, make? 🙂

SO EXCITED

The TV debut of the one and only LOVE SAUSAGE. If you didn't know, he actually *is* one of the Supes from the comics ❤️🌭 #TheBoysTV

@Ocado And I'd also add ocado did nothing to compensate for this inconvenience. Just blamed the bank and left it there.

@LilyTrafford Yes Lily, and we sincerely wish that it would have been a solution. The disappointment is very much regretted. - Chi

@Ocado I'm absolutely livid. I had a food order for a holiday booked. As it's a big order my bank checked with me first that it wasn't fraudulent. Ocado's operations were unable to cope with this and now cannot recover my delivery. So with 16hrs notice my whole order is cancelled

@Ocado A solution would be to take accountability for the issue, which customer services did not do. And rectify your operations sothat this doesn't impact other customers.

@Ocado Delivering my friday afternoon delivery on sunday evening - for a weekend away - is not a solution?

@LilyTrafford Sincere apology again, Lily and we have logged your feedback accordingly. We also responded on your direct message with a possible resolution and we hope that this can help remedy the situation. Once again, we are sorry. - Chi

@Ocado Its more than disappointing. In a time of eating out less, not having your food order arrive is very significant. Your team offered me nothing to resolve the issue. I have never received such poor customer care & did not expect that from Ocado - supposed leaders in online grocery

@LilyTrafford We very much understand how disappointing this is. Especially as you had planned this long ago. We will log your feedback on this and fully take it on board. - Chi

@Ocado I already spoke to your customer services team and they said there's nothing you can do. I don't understand how Ocado can have such a huge oversight in their operations that can impact their customers so severely. We planned this out so long ago and i expected more from Ocado.

@LilyTrafford We are sorry about this Lily. Please can you DM the email and postcode on your account so that we can look into this for you? - Chi

4. Recognise children around the country are this morning innocently questioning ‘why?’ 9 out of 30 children in any given classroom are today asking ‘why?’ ‘Why does our future not matter?’ #maketheuturn

3. And when you head to the fridge to grab the milk, stop and recognise that parents of at least 200,000 children across the country this morning are waking up to empty shelving #maketheuturn