
Miit Manek
288 posts

Miit Manek
@MiitManek
A Surgeon with a knack for sarcasm.



Dear Sir, thank you for taking the time to speak with us. We truly understand how worrying it can be when a child is travelling on her own. Following a detailed review with our airport teams and careful investigation of the matter, we would like to reassure you that Ms Misra was cared for and assisted throughout her journey, with our teams remaining courteous, attentive and supportive at all times. In line with our (UMNR) Unaccompanied Minor process, we also ensured that she remained under continuous supervision at every stage. During the process, our team reached out to you regarding the excess baggage being carried. As the available options were explained, we awaited your confirmation on how you wished to proceed and followed your instructions accordingly. Additionally, as departure time was approaching, Ms Misra wished to visit a few food outlets. Despite the limited time remaining, our team members waited patiently and escorted her safely, ensuring that she boarded the flight. Please be assured that being present, attentive and supportive throughout the journey is something our teams remain deeply committed to, and we will always be right here to assist you and your loved ones. Thank you for placing your trust in IndiGo. ~Team IndiGo


















