ODEON Help

107.7K posts

ODEON Help banner
ODEON Help

ODEON Help

@ODEONHelp

Have a question or need a little help? Advisers are available Monday-Sunday 10am -5pm. Visit our official Twitter feed @ODEONcinemas for the latest film tweets

UK & Ireland Katılım Mayıs 2014
976 Takip Edilen17.9K Takipçiler
Kelsey
Kelsey@JugTheKel·
I see MOTU tickets are up but not one IMAX 3D, or regular 3d? In fact no IMAX at all.... what gives @cineworld Also see no dolby @ODEONCinemas I hope premium formats are filtering through...
English
2
0
0
226
ODEON Help
ODEON Help@ODEONHelp·
@RatedR2012 Hi there,  My apologies for the delay, I've responded to your DM.  -Chloe
English
1
0
0
22
Mark 🎗🇺🇳 
Mark 🎗🇺🇳 @RatedR2012·
@ODEONHelp I am trying to purchase food and drink on the Odeon Ireland app but unfortunately, it’s not letting me. I can get you my QR Code if it’s required.
English
2
1
2
72
ODEON
ODEON@ODEONCinemas·
This is the way… to WIN 👀✨ To celebrate Star Wars: The Mandalorian & Grogu in cinemas NOW, we’re giving you the chance to WIN* a merch bundle! ⚔️ To enter, just REPOST and tag your cinema buddy… even a Mandalorian needs backup. 💫 See it in RealD 3D now! *UK & Ireland residents only *T&Cs apply 📲 bit.ly/4tTXrk5
ODEON tweet media
English
289
326
353
17.8K
ODEON
ODEON@ODEONCinemas·
You have the power… to book your tickets now 👀⚔️ Masters of the Universe at ODEON 3 June. 🎫 bit.ly/4wPGp9A
English
3
15
65
2.8K
ODEON Help
ODEON Help@ODEONHelp·
@MonMohan79 @MonMohan79 Hi there,  For the security of your details, we would advise deleting the previous tweet with your email address and DM-ing us so we can look into this further.  -Chloe
English
0
0
0
14
Mon Joshi
Mon Joshi@MonMohan79·
@ODEONHelp your website to book cinema tickets has been down for days. I cannot book any tickets am getting this message
Mon Joshi tweet media
English
2
0
0
20
ODEON Help
ODEON Help@ODEONHelp·
@MonMohan79 Hi there, I'm sorry to hear this, can you please DM us with your email address and full name so we can look into this further? -Chloe
English
2
0
0
17
ODEON Help
ODEON Help@ODEONHelp·
@JoeF52696852 Hi there,  We can't wait for this musical SHOWdown, Power Ballad to rock across our screens 👰️🎤️ Keep an eye out on our website, app and social media channels for any updates on ticket releases. 🤘️🎸️ -Chloe
English
0
0
1
15
Joe F
Joe F@JoeF52696852·
@ODEONHelp Hi there. Why can I not book tickets for Power Ballad yet please ?
English
1
0
0
12
ODEON Help
ODEON Help@ODEONHelp·
@even_thorizon Hi there,  I'm sorry to hear this, can you please DM us with your email address and booking reference?  -Chloe
English
0
0
0
10
stacey m
stacey m@even_thorizon·
@ODEONHelp hi there, my family and I went to see The Mandalorian at Maidstone. We were in screen 8, which is meant to be your best screen, however, there are massive creases in the middle bottom half of the screen, and they were really quite distracting. 1/
English
3
0
1
24
ODEON Help
ODEON Help@ODEONHelp·
@boxheaddGAD @ODEONCinemas Hi there,  I'm sorry to hear this, can you please DM us with your email address, full name, and the cinema and film you booked for? -Chloe
English
0
0
1
15
Harry
Harry@boxheaddGAD·
@ODEONCinemas I would love to! But your system has now taken my money 3 times and not given me any tickets!
English
1
0
0
30
ODEON
ODEON@ODEONCinemas·
This is the way…Our favourite duo has arrived 🥹💚 Book your tickets 📲 bit.ly/48Dx5uI
GIF
English
3
26
108
3.4K
ODEON Help
ODEON Help@ODEONHelp·
@The1LikeSaf @ODEONCinemas Hi there, Keep an eye out for He-Man's bravery and any scheduling updates on our website, app and social media channels. 🏰️💀️ -Chloe ⚔️
English
0
0
0
41
SAF
SAF@The1LikeSaf·
@ODEONCinemas What about Leicester Square? Nothing available there…
English
1
0
1
87
ODEON Help
ODEON Help@ODEONHelp·
@MH3398 Hi there,  We've responded to your DM. 🙂  -Chloe
English
0
0
0
6
🎑
🎑@MH3398·
@ODEONHelp hi I’ve sent you a DM Pls can you help?
English
1
0
0
5
ODEON Help
ODEON Help@ODEONHelp·
@Clare_75_ @Clare_75_ Hi there,  When a refund is put through the chatbot this is then processed and no follow-up email is sent. I can confirm it's been refunded. 🙂 Please allow up to 7 working days for this to return to your bank.  -Chloe
English
1
0
0
10
Clare.
Clare.@Clare_75_·
@ODEONHelp hi odeon, trying to cancel my booking for tomorrow as we have norovirus in my home, neither the app and website seem to be working correctly and won't issue a refund, I've gone through your bot on chat and raised a ticket, will that be ok?
English
2
1
1
135
ODEON Help
ODEON Help@ODEONHelp·
@cluelesnerd Please drop us a DM and we can look into this for you 😊  -Khlo 🌈
English
1
0
0
43
Adam
Adam@cluelesnerd·
@ODEONHelp had a booking for the Madalorian at 10.30am tomorrow morning in Coolock, cancelled it, waited a few hours and am trying to book for 11.30am in the same cinema but its saying I already have a booking, I cancelled the 10.30am booking so why can't I rebook?
English
2
1
1
110
ODEON Help
ODEON Help@ODEONHelp·
@fxckits_phe Hi there 😊  Cinemas have been setting aside stock for guests who have pre-ordered - subject to availability. Should there be any issues when you arrive at the cinema, please speak to a staff member who will be happy to assist you. -Khlo 🌈
English
0
0
0
113
Phe
Phe@fxckits_phe·
@ODEONHelp I need help understanding if a pre-order will still be available tomorrow even though the app now says “out of stock” for what I ordered? I’m getting conflicting responses
English
2
1
2
78
ODEON Help
ODEON Help@ODEONHelp·
@RatedR2012 Hi there - drop us a DM and we will look into this for you 😊  -Khlo 🌈
English
2
0
0
51