MOPAR

@rayrock601 Hi there, if you would like to discuss further our DMs are open for support. ^DM

@OfficialMOPAR Welp!!! @MacHaikFlowood1 @OfficialMOPAR truck dropped off April 9th and still not complete and Warranty saying they only paying up to the max for a rental!!! This what we gonna do?? Okayyy!! Real Review loading and coming soon!

@OfficialMOPAR Warranty!! You need to evaluate your approval system. It’s not timely. Plus you not giving any $$$ to cover car rental. My truck has been at the dealership since Thursday of last week. The dealership personnel is slow then they have to follow your process! 🤦🏾‍♂️🤦🏾‍♂️

@rayrock601 Hi there, we're sorry to hear of this. Feel free to send our team a DM or call our Dodge Cares team directly at 800-423-6343 for support. ^DM

@OfficialMOPAR I don’t have premium for direct messaging but I would like to know who to contact to file a dodge service complaint. Although you all are not the technical service provider , you are affiliated! Day 23 and still no repaired vehicle! Sad!

@bora_sahinler Hello, please send us a direct message with the last eight characters of the VIN or your customer care case number so we can look into this further for you. ^YA

@OfficialMOPAR why would it be so difficult to issue reimbursement for your policy? It has been over 30 days.

@gencynide You can send our team a private message here as well! We would be happy to assist you further on social. ^HC

Does @OfficialMOPAR even answer a phone ? Been on hold 2 hours and nothing …. 🤷🏻‍♂️🙄 It’s like they don’t even want to answer me or address my issues

@tradesneedwomen If this is the case, we would then advise contact at (833) 585-0144 for direct over the phone support. ^CT

@OfficialMOPAR Two days without my vehicle! R25 recall

@TruckyMcTrckFce Fell free to send our team a DM with your VIN so we can take a further look into this for you. ^DM

@OfficialMOPAR So you’re saying the only way to check warranty coverage is to create another account?… It’s also important to note the Mopar system can’t validate my VIN. Carfax can but not the manufacturer. Seems on point.

@OfficialMOPAR OMG how do I check vehicle warranty by VIN? Your garbage websites have redirected me 8 times and now tell me the VIN is invalid. Seriously?

@Jjemo27Jorge Hi Jorge. Please DM us, so we can help you find the appropriate assistance. Thank you. ^GC

@OfficialMOPAR cómo conseguir actualizaciones y la aplicación para Colombia para una jeep compass 2024con Uconnet

@dame_ditty Hi Damion thanks for bringing this to our attention. Feel free to send our team a DM for an extra layer of support alongside the dealer. ^DM

@OfficialMOPAR my mechanic ordered a replacement mgu for a Ram 1500 Big Horn on October 22, 2025. I’ve been without my truck for 14 weeks. That’s a quarter of the year. I’ve called every dealer in a 50 mile radius. I may never buy a stellantis product again.

@chukicremaschi Hi there. We are sorry to hear about your experience. Please DM us, so we can best guide you to receive further support. Thank you. ^GC

@OfficialMOPAR @Jeep @jeepoficialpy @Jeep_es estimados sigo sin obtener respuesta alguna de un desperfecto que tuvo mi radio y la marca Jeep no se quiere hacer cargo en chile, diciendo que no cubre la garantía pero resulta que la radio falló de la pantalla

@Missytx26 Hello! For further assistance with this, please fill out our contact form here: store.mopar.com/contact-us. ^YA

@OfficialMOPAR your website says it the right parts for my truck but someone emailed and said it’s not the right part. What the heck?

@ItsSemoneDuh Hi again! Just responded. Hoping to hear from you again shortly. ^HC

@OfficialMOPAR Thank you, please check you inbox

@OfficialMOPAR ive been getting the run around about my parts. Please help. I had the parts shipped to a near by store and the store is giving me the run around.

@lamadriz Hello, thank you for tagging us. Please send us a direct message with the last eight characters of the VIN and the mileage of the vehicle so we can check on this for you. ^YA

@OfficialMOPAR This is the letter. You confirmed that there is currently no solution available, yet the dealership is asking me to drive a vehicle that you do not consider safe. This raises serious concerns about how customers are treated.

@OfficialMOPAR I’m dealing with a serious safety issue on my 2024 Wrangler 4xe.The vehicle lost power at highway speed, has multiple open safety recalls, and it has been difficult to get clear guidance.The dealership is asking me to remove the vehicle despite unresolved safety is

@theparkernathan Hi there, Please send our team a private message with further details we can look into your concerns. Thank you! ^BC

@OfficialMOPAR There's a major mess-up on your website I'm trying to report. I emailed into the contact form, and that went to the wrong department. How can I report this website inaccuracy to you! @fiat @FIATUSA

@JSDesigns54 Please feel free to contact us via DM, and we can gladly follow up with you for support, JS. ^CT

@OfficialMOPAR Is there a number to get in touch with someone in the US? Wrote an email to uscustomercare@cac.stellantis.com This was my response & when I clicked on the link- it went to this, which connects to people in other countries who do not have the authority to help me.

@steelcitywarden Hello! Please send us a direct message with the last eight characters of the VIN, mileage, and your email address and we will be able to sign you up for email updates. ^YA

So I tried to set up to be notified when parts become available for a safety recall, and the mopar website conveniently refuses to work. I didn’t want to not get crushed by my car anyway. And yes the goddamn vin IS 17 characters @OfficialMOPAR @NHTSAgov

@NigelBach Hi there, please send us a direct message with more details so we can assist. ^YA