Parul Goyal

@ParulGoyal1999 @nykaa It's like you have to beg for support, they are holding my money and products and don't want to provide support. While the package is sitting there, the only support website says it will be delivered soon. but looks like it wont be happening!

@MyNykaa @nykaacares I’m not going to placed order ever again from Nykaa! Their customer support are so rude and they will be like, we had shipped the order, rest is your concern. Waste of money ordering from @MyNykaa

Order marked as “Delivered” by @Nykaa, but I never received it. No call, no OTP, nothing.Spent 30+ mins waiting on customer care calls only for them to disconnect. No response on chat or tickets either. Extremely disappointing service and support experience #nykaa #nykaafashion

@nykaacares Again same automated reply! How conveniently you make fool of your customer

@nykaacares @nykaacares @MyNykaa There are no action, just automated update they kept on sharing. Attached ss for your ref.

@ParulGoyal1999 Hi, we have replied to you via DM please do have a look.

@nykaacares It’s been more than 24hrs and there is no action or update on the issue.

@nykaacares Check your DM

@ParulGoyal1999 Hi, we apologize for the inconvenience. We'd like to know what happened so we can help you out. Please send us a DM with your order number so we can get it sorted as soon as possible.

@nykaacares Sent you all the details!

Hi! We've received confirmation from our delivery partner that your order has been successfully delivered. We hope you've received it and that you're enjoying your purchase! If you have any further questions or concerns, please don't hesitate to reach out to us.

@MyNykaa @nykaafashion order 3 times delayed and not delivering. My money is stuck and Nykaa not doing anything. What is the issue . I want my money back. 15 days has passed since ordered

Order marked as “Delivered” by @MyNykaa , but I never received it. No call, no OTP, nothing.Spent 30+ mins waiting on customer care calls only for them to disconnect. No response on chat or tickets either.Extremely disappointing service and support experience #nykaa #nykaafashion

Order ID: NYK-39291719-6472920

Never order from Nykaa

Really concerning to see such poor handling of customer issues from a brand this big. Hoping this gets acknowledged and resolved soon.

Never book flight from Paytm. In case your flight is cancelled you don’t get any support or refund from them. #paytm

@Pratibh53347102 @ZARA_Care @ZARA @ZARA_Care

@ZARA_Care @ZARA As my last resort I m writing this post. I placed an order from Zara,site says it’s delivered but didn’t receive any order.I m calling the customer service from past 11 days.Everytime I call them,they say our internal team is reviewing but till now no resolution.