getting an email from @mbna is like having someone yell at you in the street then they immediately stick their fingers in their ears and shout "I'm not listening, I'm not listening."
@AmazonHelp texted delivery driver and also left explicit instructions to leave with a neighbour one is housebound on the ground floor after an accident and another is agoraphobic. Are you telling me two Christmas miracles have happened today and they've both left the house?