Sammeer Sumantt

@MSEDCL Can you not READ ? 1st - Calls doesn’t get through easily !! 2nd - Somehow managed to raise a complaint - Complaint ID - Dear Consumer,Your request id of Supply Failed - Total Area is 0000040678239

Dear consumer, we regret the inconvenience caused. To register a complaint regarding a power failure, you may give a missed call to 022-50897100 from your registered mobile number or send an SMS to 9930399303 with the text 'NOPOWER 12-digit consumer number' for a resolution

@MSEDCL - There is a power outage in Pune - 411046 since 4 hours ! None of your helplines are responding ! I have my mother on Oxygen Concentrator , Inverter power has also ran out ! There is absolutely no way to know when it will resume ! Life on the stake ! Urgent

@MSEDCL - It’s a terrible Subdivision-4637 - where power failures & outages are more than Rural India ! Rain came - Power gone - Wind flow - Power Gone , Everything stable - power gone ! Please do analysis how many times Power outage happens that too in City like Pune !

@MSEDCL - Dear Consumer,Your request id of Supply Failed - Total Area is 0000040678239.You can get updated status from consumer portal/App or on toll free no. 1912.MSEDCL.

@connectMSEDCL - There is a power outage in Pune - 411046 since 4 hours ! None of your helplines are responding ! I have my mother on Oxygen Concentrator , Inverter power has also ran out ! There is absolutely no way to know when it will resume ! Life on the stake ! Urgent

@airindia @airindia - How much patience should I keep now ? Case reported to you on 28th Feb-26 , today 27th April ! I still have not got any resolution from your end ! Necessary details were asked , which have been provided to your team on email

@SammeerSumantt Dear Mr. Sumantt, we understand the delay. Please be rest assured, we're currently working on your concern and will get back to you with an update soon via same email.

@airindia Urgent escalation. Excess baggage cleared at Mumbai, then extorted ₹45Kat Hyderabad due to tight connection. Staff Imran Shaikh yelled and accused passenger of fraud—unacceptable misconduct. DM Respond with case ID & Solution or I’m escalating further PNR - 7A296Q

@airindia @airindia It is seriously getting worse in terms of delay from your end for proper solution !! You guys seem to be very casual about the complaints from customers, to respond them and even don’t bother to connect with them to understand the issue !

@SammeerSumantt Dear Mr. Sumantt, we are concerned to see this. Please be rest assured, we're currently working on your concern and will get back to you with an update soon via same email.

@airindia @airindia - Case ID -36407588 was closed with wrong response ! It seems you have not either read the complaint properly or not understood the issue itself ! Ask your team to read the complaint properly 1st ! It has been reopened ! CALL ME IF REQUIRED !!!

@SammeerSumantt Dear Mr. Sumantt, we understand your concern. Please note that our team has already shared a response with you. We request you to kindly connect with the other airline, as the amount was charged by them. We appreciate your understanding.

@airindia @airindia Stop trying to close this with standard policy lines. Your staff accepted the baggage at BOM saying ‘managed’, then at HYD your manager shouted “fraud” and humiliated her—that’s the complaint. I want an urgent senior callback, not email. Call within 24 hours.

Dear Mr. Sumantt, we understand that a detailed response has been shared with you. We always suggest our passengers to carry the baggage within the permissible allowance. If exceeds charges will be collected at the airport. However, please rest assured, we have noted your feedback and assure you that it will be addressed internally for review and staff briefing. We appreciate your understanding.

@airindia case ID -36407588 , it has been close to a week now there has not been any update from your end. Why such casual & slow approach on a serious issue reported ? @DGCAIndia @RamMNK - Request your intervention in this matter.

@airindia @airindia After 3+ weeks, your email reply was casual & irrelevant—it ignores the real complaint: BOM “managed” assurance + HYD manager shouting/“fraud” accusation & public humiliation. I want a senior escalation call today. DM me now. PNR: 7A296Q

@SammeerSumantt Dear Mr. Sumantt, we hear you. Please be assured, we're working on your concern to resolve it at the earliest and will share a response via email in some time. Thank you for your patience.

@airindia @airindia it’s 3 weeks now since I have raised the concern via your official ticket ID as well as Email. There has been no solution on it yet , no one tried to call and understand the issue , you simply reply kindly allow us time ? How long is expected wait ?

@SammeerSumantt Dear Mr. Sumantt, we're working on your concern to resolve it at the earliest. Please be assured that you shall receive a response via email soon. Kindly allow us some time.

@airindia @airindia - Case ID 36407588 - Go through the Incident Details. It is unacceptable! Your responses so far seem to be without any investigation!! This is serious and unacceptable! I am really prepared to escalate big time if not handled properly

@SammeerSumantt Dear Mr. Sumantt, while we acknowledge your concern, please note that as the excess baggage was charged by Singapore Airlines on their document, they would be in a better position to assist you better in this regard. We hope for your kind understanding.

@airindia - Case ID 36407588 - Go through the Incident Details. It is unacceptable! Your responses so far seem to be without any investigation!! This is serious and unacceptable! I am really prepared to escalate big time if not handled properly-

@airindia @airindia It seems you are conveniently ignoring the issue by putting it on Singapore Airlines. Kindly get your facts cleared and then respond properly!! Kindly contact me for detailed information of the issue. This is severe !

@airindia - There is a grave issue which I am escalating with you , Your Employee - Imran Shaikh accused passenger of Fraud and harassed her publicly at HYD airport, need clarification on it in next 2 hours else I will escalate it further

@airindia The issue was discussed with both Airlines at the HYD Airport, Singapore Airlines helped with their max support however your Employee- Imran Shaikh created a scene !! Connect with me to know more about it ! @airindia has to resolve it

@SammeerSumantt Dear Mr. Sumantt, we understand your concern and kindly request you to contact Singapore Airlines directly regarding the issue. As excess baggage charged by them. For privacy, please delete your personal details from the tweet to avoid any misuse.

@airindia Yes , I am waiting for your response. Connect with me on 9850002442 / sammeersumantt@gmail.com

@SammeerSumantt Dear Sir, we're reviewing your concern on priority. Please allow us some time.