StayNotreDame☘️

@Susan17Airbnb @Airbnb Yep they banned us now. 🙄 4 years 500+ reviews. 3 properties. Superhost every quarter since the first quarter we started. Good job @airbnb and @bchesky you guys sure know how to treat hosts!

@StayNotreDame @Airbnb Yes, this is #Airbnb's standard practice now - suspend/ban the *hosts* who report partying/anti-social guests to them The perfect deterrent to stop hosts from reporting parties, which in turn allows #Airbnb to concoct the 'data' that (wrongly) claims their 'Party Ban' works🙄

We report a party at our home and @Airbnb instead of getting the guests out immediately they block us from future bookings. Good job #AirCover

Being ignored by @bchesky’s @airbnb and Co. is just another day for them with their hosts. A week and our account is blocked because we reported a guest partying.

@AirbnbHelp @Airbnb @bchesky @Airbnb @bchesky it would be amazing if you actually helped hosts. You need to fire and rebuild your entire customer service department from the ground up.

@AirbnbHelp More garbage from @airbnb and @bchesky & Co.

@bchesky @Airbnb almost a week later and still a blocked account. For a PARTY I Reported! According to your twitter help you are doing everything you can to resolve the issue. Yet since Sunday I haven’t even been told what you are doing. Ready for legal action! #AirBNBSucks

Multi Billion dollar company and there is only one girl in the entire place that can resolve our issue? Come on @Airbnb @bchesky be better. We’re blocked because WE reported a bad guest. But we’re the ones punished. Your CS needs completely overhauled!

@letstrythisnau @ReformAZSTRs @Airbnb It is worst in class. It’s embarrassing for them.

@theJY why does the company you work for hate hosts? I report a party at my listing and my account gets blocked? And my case manager only works Friday-Monday? @airbnb and @bchesky and yourself should be ashamed!

@ReformAZSTRs @STRReform @Airbnb I am a proud host. Situations like this that Airbnb neglects is the issue.

@StayNotreDame @STRReform @Airbnb Are you a host? Because you sound like a host.

@Airbnb @bchesky what’s the excuse this time? Is the Twitters team shift over too? Are they not back in the office till Friday? It’s time you do a better job! This is a disgrace. #Aircover Lies! airbnb.com/resources/host… #CustomerServiceSucks #STRNightmare #AirBNBFraud

Worst customer service ever. And we’ve dealt with @ATT and @comcast you make them look like top tier service!! Such a joke.

Wow. Report a party on Sunday same day my account is blocked. @bchesky @Airbnb why should we report bad guests if you block our accounts and refuse to even look at the case during the week? You’re telling me this one person is the only person at Airbnb that can review something?

@bchesky @Airbnb why did you block our account after we reported a party? Your team took 8 hrs to respond but 20 mins after the guest was kicked out and they complained our account was banned. Good job CS team. Coincidentally my case manager isn’t back for 5 days! Same sad story!

@STRReform @ReformAZSTRs @Airbnb It doesn’t violate zoning in all areas maybe yours in Arizona. It’s vital to some places economy. Locals are the ones who cause the most issues, renting homes near them to party so they don’t have to clean up their own house. That’s the biggest issue.

@StayNotreDame @ReformAZSTRs @Airbnb Might be a hood option for tourists but we want neighbors in our neighborhoods. We’ll-behaved or not the short-term rental is a commercial use of the property and violates residential zoning

@ReformAZSTRs @Airbnb Short term rentals are a great option for respectful people. It’s the non swift actions and poor support Airbnb provides that it’s lacking for such a profitable company. Their customer service needs completely overhauled.

@StayNotreDame @Airbnb Lucky neighbors. #airbnbsucks

@bchesky @Airbnb why does it takes Superhosts 8+ hours to get help with a problem guest but when that same guest complains because they got kicked out for partying you block our account. Top notch customer service. Do better!

Once again house parties, stolen property, smoking… @Airbnb does nothing their #Aircover host protection is a lie. At this point it should be a federal fraud case.

@elonmusk @austinhinson_ @Tesla @elonmusk offer to only existing customers currently with free SC. Reward us for being loyal customers.

@elonmusk @austinhinson_ @Tesla Let’s get free charging on the plaid models and I’ll order now. I have no reason to upgrade with free unlimited SC currently.