@LilyTrafford Oops! Excuse the delay, we mostly use FB. Would you have a description of the elderly gentleman? We will see if he is still at Milton Keynes.
And it was so crowded one chap helping an elderly lady onto the train ended up trapped - it was so crowded he couldn't get off! So the poor guy is now travelling to Milton Keynes. I hope @TrainsAvanti help him get back!
Cant say it's a great start for @TrainsAvanti I'm on the 14.20 to Macclesfield. Seats wrongly showing as available so lots of people sitting in others' reserved seats and no space to move around. There are free seats around yes, but getting to them is impossible with luggage!