WD UK

Advent Calendar Day 1: Win a @wd_uk 6TB NAS, a 500GB SSD and a 120GB SSD! kitguru.net/tech-news/comp…

The @WD_UK 3TB Red 64MB 3.5IN SATA 6GB/S NAS Hard Drive will help fulfil your data storage needs. It's just one of the amazing prizes in our Black Box finders keepers giveaway. #BlackBoxWatch

at the @TwitchLondon event, its very purple in here. we are supporting @WDC_Gaming here at the event with our latest @Scan_3XS systems and @WD_UK NVMe SSDs

@bryanf1man Yes it is!

@WD_UK are your my passport HDD compatible with PS4

@Drakodan_ If you wish, you can email me directly to talk about the event and any concerns with our representation and support of the speedrunning scene.

@Drakodan_ Hey Drakodan, your complaints are heard and we have worked to improve our communications. Please note that we continue to support the speedrunning scene via different activations and while we won't talk to the specifics, these are based on different criteria. Thanks Brad

Thread incoming about attending/supporting speedrunning events not organised by speedrunners below. It'll be a bit of a read, but has some very relevant information y'all should be aware of if you want to 'get more' out of being a good speedrunner.

@WDCreators @alexander20932 Hey Alexander, we can't currently confirm UK release date but check back on our website and social accounts for an update. Thanks WD Social Team

@matthew_goss Hi Matt, thanks for your interest in MyPassport Ultra! Considering the nature of recertified products it is impossible to predict when it will be back in stock, I recommend registration to be notified when it happens.

@WD_UK I’m looking to buy a My Passport Ultra (Recertified) but want the 4TB version, what are the chances of you getting more in stock?

@SecuritySense Hi Si we’re aware of the vulnerabilities reported by Securify. We are in the process of finalizing a scheduled firmware update that will resolve the issue, which doesn’t affect the My Cloud Home drive. Get more info on our blog, here: blog.westerndigital.com/western-digita…

Hey @WD_UK have you seen this proof of concept for a remotely exploitable bug in your My Cloud NAS that was reported to you in April and ignored? CVE-2018-17153 securify.nl/advisory/SFY20… #securityfail #WD #WesternDigital #fail

@bonalymac Hey Colin, our customer support team will be able to you further with recovery or potential replacement. support.wdc.com/contact.aspx Thanks, Brad - WD Social Team

@stedaniels @westerndigital Hey Steve, thanks for this I will pass onto the team and get this resolved ASAP. Thanks - Brad, WD Social Team.

@WD_UK @westerndigital your store.wdc.com is currently broken and serving an invalid insecure certificate attempting to certify itself as example.com instead of store.wdc.com. ssllabs.com/ssltest/analyz…

@roroism Hey Roro! Your My Passport shouldn't automatically wipe itself when plugging into Mac from PC. However, if you're looking to buy a second drive. we have the My Passport For Mac, which comes pre-formatted for Macs and you can keep the two separate. For more help DM us! twitter.com/messages/compo…

@WD_UK I’ve got a WD Passport which historically has only been used on Windows. If I plug this into my Mac will it format and wipe it clean? Also I’m looking to buy a second one, what do I need to do to ensure this doesn’t happen cross both Mac/ laptop?

@oxonian2018 Hi Alex, would you mind telling us more about your issue and experience with the customer support in DM? We always strive to provide the best service and when we fall short of expectations, to learn and improve. In order to DM, please follow us if you haven't already.

Contacted @westerndigital/@wd_uk 5 days ago and now they have REFUSED to replace my faulty hard drive even though it's ***VIRTUALLY BRAND NEW***. A #crap company producing crap products and providing crap #CustomerService. Can't fault them for their consistency, I guess.

@oxonian2018 Hi Alex, I'm really sorry to hear that you're experiencing issues with your drive, I advise that you get in touch with our support team to have this sorted. bit.ly/2MsQdnf

@westerndigital @wd_uk I recently purchased a WD AV-25 500GB HDD. Ran tests on it and PC-3000 shows serious performance issues reading (not writing) after ~400GB. Crystal Disk Info showed drive had only been powered on for 5 hours when I started testing. This is VERY poor.

@ShaneWalker241 Exactly! Stored at home but available from everywhere on your authorised devices with an internet connection.

@ComingUpWarwick Hi there! Did you try contacting our support team? They repair and have recommendations for data recovery. ^LM

@WD_UK so I’ve only had my hard drive I brought from you for 7 months and already broken. Cheers guys, no just have an expensive paperweight with all my info lost. 👍

@TypicalLeoUK Hi Liam! Sorry to hear about your issue. Did you try our contact form or our telephone support? support.wdc.com/contact_phone.… support.wdc.com/support/case.a… ^LM

@WD_UK I need to return an item but I cannot actually get in touch or even find my order through your website.

@roaming_cook Hi there! That doesn't sound right to me, I would advise you reach out to our customer support team to understand what could be causing this. ^LM

@WD_UK Hi I just purchased a WD Green SSD and I'm only getting 60 mbps write speeds. Is that normal??

@bcsgf Hi there, sorry to hear that you are encountering issues with our registration process. I would like to send you a DM, please follow us if you haven't already. ^LM

@WD_UK So what do you do when you attempt to register a 4TB Red NAS drive but the process informs you it a 1TB Blue? I have no idea so how to proceed! BC

@extnsion Hi there, I'm sorry to hear that you encountered issues with your drives, I would recommend to contact our support team so that they can sort this out: support.wdc.com/support/case.a… ^LM

So today was going good and then our @WD_UK 1Tb Blue (10 year warranty) hard drive decided to give up the ghost and no longer function and this isn't the first WD drive to go in such a short space of time. So @WD_UK, who do we complain to as that is now 2 Blue and 1 Green DEAD!