Yu

@M1234567jm @Snapchat @snapchatsupport this is so sad. The same happened to me @snapchatsupport y don’t u help?

@snapchatsupport I want the memories from my account to be sent to my phone. Isn’t that possible???? I don’t want to lose them all because u locked my account for no reason

@Yu34997730 Hello, For security reasons we're unable to transfer or merge account data from one username to another.

@snapchatsupport Why can’t u just answer a simple question. How long does a temporary lock last????

@Yu34997730 Sorry but we cannot provide any further information over Twitter. Please contact us here: help.snapchat.com/hc/requests/ne… If you should need additional assistance, please follow up by responding to the email you receive from our support team. Thank you!

@snapchatsupport I already did but that never helps anyways. You just tell me to email the support team which sends the same automated email. Just tell me how long a temporary ban lasts???!!!

@Yu34997730 Hi, Thanks for reaching out! Please DM us a screenshot of any error message you're seeing.

@snapchatsupport The 1 streak restore is not there cause u locked my account for no reason for two whole weeks. I’m not paying cause this isn’t my fault so give me my streaks back

@Yu34997730 Hi! You can restore a recently lost Streak with 1 free Streak Restore or w/ an in-app purchase from the Chat feed! Learn more: help.snapchat.com/hc/articles/70… Please Note: This feature is rolling out slowly

@IzabellaHowell5 @0xSarad @snapchatsupport Have u got ur account back yet?

@0xSarad @snapchatsupport @Yu34997730 I thought so to hopefully it gets fixed soon

@snapchatsupport can u please explain why ur always locking people’s account for no reason. I know so many people who’s lost all their memories cause u guys want to lock accounts for no reason !!!! This is why a lot of people don’t use Snapchat anymore

@snapchatsupport STOP LOCKING ACCOUNTS FOR NO REASON. I never go against the guidelines but for some reason my account is locked. It better be unlocked soon cause I can’t lose all my memories

@snapchatsupport I did send a dm

@Yu34997730 Hey could you DM us a screenshot of the prompt you see when attempting to login?

@snapchatsupport whenever I try to log in to my account on my own phone it says it’s temporarily disabled but when I tried from my friends phone it worked. It’s been like this for the past month. PLEASE FIX THIS. It’s so annoying

@snapchatsupport Before we used to be able to import photos and videos from our camera roll to memories and then we were able to post it without it saying from camera roll. But one of the updates has changed this. We’ve all been waiting for it to change back to how it was !!

@snapchatsupport I did send a dm but u still haven’t replied

@Yu34997730 Hi! Let's see how we can help. Send us a DM with some details on what’s happening and we'll take it from there.

@snapchatsupport can the new update bring back being able to import snaps from camera roll to memories with it still saying from memories!!!!! I don’t know why u changed this in the first place. We want it changed back !!!

@snapchatsupport Please make snapchat let us imports pictures from camera roll to memories without it saying from camera roll. It used to do this till it changed. Please change it back ASAP !!! We’ve been waiting for too long

The issue has been fixed! If you're still having trouble, please let us know. Happy Snapping!

@snapchatsupport Please make snapchat let us imports pictures from camera roll to memories without it saying from camera roll. It used to do this till it changed. Please change it back ASAP !!! We’ve been waiting for too long

@snapchatsupport U say that all the time. Can u actually bring this feature back this time !!!!

@Yu34997730 Hi! We’re always working to improve the Snapchat experience on both platforms, so some features may change over time. In the meantime, we'll share the feedback you provided with our team

@snapchatsupport PLEASE REPLY TO MY DM ASAP

@snapchatsupport PLEASE REPLY TO MY DM ASAP

@snapchatsupport PLEASE REPLY TO MY DM ASAP