ACCAN

📬 A new ACCAN WebNews is out! This week: ACMA confirms spectrum at $7.32B, telcos warn of more price hikes anyway, ACCAN sets the record straight on #TripleZero research, and the @RegionalHub crisis hits national news. Read and subscribe: accan.org.au/so/70PvD4ApX/c…

@NationalFarmers @abcnews @RegionalHub Thank YOU for your hard work!

@ACCAN_AU @abcnews @RegionalHub Thanks for backing this incredibly important service Carol and ACCAN 💪

Our CEO Carol Bennett is quoted in @ABCNews on the @RegionalHub losing its federal funding. 28,000 people used it last year for free, independent connectivity help. Now they will have to turn to their telco provider instead. Read: abc.net.au/news/2026-05-1… @NationalFarmers

In 2025, Telstra recorded 5,221 outages in regions where it was the only provider. Under current law, no one is required to act when that happens. ACCAN is calling for that to change. accan.org.au/accan-submissi…

At yesterday's @ACOSS Post-Budget event: tax reform in this Budget is a step forward, but the benefits flow to people paying income tax. That has a real impact on telco consumers.  The changes to the NDIS will also have an impact on those living with disability who rely on connectivity to access government services, work and community. Leaving them out deepens digital exclusion.

Some Australians spend 10%+ of their income on connectivity. The benchmark is 2%. They go without other essentials to cover it. @SenSHenderson and Carol Bennett aligned on this point in the Senate hearing on UOMO: mandatory domestic roaming is a no-brainer.

International visitors to Australia can connect to any available mobile network. Australians living in regional areas cannot. That is the reality our CEO Carol Bennett is calling out, and it is why ACCAN is pushing for domestic mobile roaming now. @RadioNational

The Australian Government, @GoodThingsAus, @WorkVentures and the @BCAcomau are developing a Technology Reuse for Good Charter to help get unused devices to Australians experiencing #digitalexclusion. 1 in 5 Australians are digitally excluded. ACCAN welcomes this practical step. goodthingsaustralia.org/news/a-practic…

📰 Here is our full media release: accan.org.au/accan-s-media-…

The Federal Budget is out. ✅ Funding for emergency alerts and scam protections. A commitment to accelerate telecommunications approvals. ❌ @RegionalHub has been cut, and many remote communities still lack basic connectivity. Here is what it means for you.

The Budget has landed. ACCAN CEO Carol Bennett on what it means for communications consumers. Co-investment in regional connectivity is winding down. Three things now need to happen: UOMO delivered, reliability standards introduced, and domestic mobile roaming in place. Full Budget response: accan.org.au/accan-s-media-…

A look back at #FCAConference2026 in Cairns. Cost of living pressures, incarceration and connectivity, First Nations digital inclusion – conversations that reinforce why affordable, reliable communications is a gateway service. #FinancialCounselling

NFP Digital Futures launched last week in Melbourne: a sector-led initiative to build digital capability across Australia's NFPs, with $16M secured. ACCAN welcomes it. A stronger community sector means better outcomes for the people who need it most. #NFPDigitalFutures communitydirectors.com.au/articles/major…

Our main takeaway from the #PrivacyPowerAndTrust by @The_IIC: privacy harm is human, and more than just data points. With Tranche 2 reforms coming, Australia’s outdated framework must catch up. Strong, baseline protections work for consumers and business alike.

Imagine a tool that lets you compare phone and internet plans on price, data and speed across every provider. Telco consumers don't have one yet. ACCAN is calling for that to change. accan.org.au/accan-submissi…

On @ABCaustralia Radio this morning, ACCAN CEO Carol Bennett spoke about why mobile coverage complaints remain so common, especially in regional Australia. Clearer coverage maps, satellite‑to‑device backup, reliability standards on providers and #domesticmobileroaming could all make a real difference. Watch the reel 👇

Apple has appointed a satellite policy lobbyist The lobbying around #LEOSat spectrum licences is intensifying , with Amazon Leo, Starlink and Australia's legacy telcos all positioning for control. Whoever wins will shape the cost of satellite connectivity for Australians for years to come. Via @CapitalBrief capitalbrief.com/article/apple-…

In the @australian, @NBN_Australia plans to shut down copper infrastructure and upgrade up to 3 million customers to full fibre by 2028. Full fibre is the right call. We need to see NBN support consumers in this transition with a proper communications campaign, not 3 notifications and a cut-off date. theaustralian.com.au/nation/politic…

Good to hear Assistant Minister @Charlton_AB at @UTSStartups on Australia’s #AI future and the role of procurement. Backing #AustralianAI where choices are close can reduce sovereign risk and help ensure prosperity built on local data and capability.

New @acmadotgov data on telco complaints (Oct–Dec 2025): • Complaints down to 40 per 10,000 services • Resolution times up, almost 6 days on average • More complaints escalated to the TIO, now 7.3% Read the full report: acma.gov.au/publications