Alex Lois

@greateranglia Will white hart Lane station be open? What about silver street?

🔊 From 12:00 until the end of the day on Friday 23rd May, services are expected to be much busier as Tottenham celebrate their Europa League victory with a cup parade🏆 ❗Customers should check before they travel and allow more time for their journey 👉 greateranglia.co.uk/travel-informa…

@theribman And then after today's win....? 💪🏼

Morning all ❤️Brick Lane today 😎 FIRST 50 Customers get a free bottle of #OozysBBQSauce #ENG #ItsComingHome

@ithenry @johnpedro @Maestro092 @PorscheNewsroom @waynedpereira I'm feeling victimised here... @waynedpereira ?

@johnpedro @Maestro092 @PorscheNewsroom @alexlois @waynedpereira Lol 😂 you don’t have to call me Dad..

@virginmedia Revisiting this, the Internet and TV have been less than sporadic this week making working from home unbearable. Was told things were being addressed and due to complete yesterday but no such luck it seems. Thoughts?

@alexlois Okay that's fine, please respond to this thread at a convenient time and we can take it from there ^VO

@virginmedia struggling to get through to someone to speak to with regards a C133 error on our box. Have already tried restarting the box. Been like this since the weekend. Help pls!

@virginmedia Service seems to be working now. But losing it for a week and having to rely on my playstation and Internet to use apps rather than the tivo box still worries me.

@virginmedia Am away for work today and tomorrow. Will check when I'm back. Thanks

@alexlois If you could please check this will help us rule out an area issue especially as the broadband was also affected. How is the service now? are you still getting the error on one box? ^VO

@virginmedia Hi, not sure if it can be service in the area as our second tivo box was fine

@alexlois Hi Alex, thank you for your post, apologies for the delay in getting back to you. I am sorry to hear about the service issues you have been having. Is there anything listed here for your area that may be causing this? virg.in/service How is the service today please? ^VO

This seems normal right @virginmedia? Take your time... No rush....

No rush @virginmedia..... Would be nice to have the full service...

@CrosstownDough They never came 😢

'Working' from home... Limited stock of six and twelve pack boxes are available for online on-demand delivery every day. Place a pre-order for a future date to avoid missing out, direct on the Crosstown website! 👩🏽‍💻👨🏼‍💻🍩✖️ #workingfromhome #crosstown #crosstowndoughnuts

@virginmedia Sure, will be in touch this evening

@alexlois Sorry to hear about the trouble with your service and the subscription with your second TiVo box. We'd like to help you get this sorted, would you be available for a web chat tomorrow to run further diagnostics? Our team operates from 8am till 8pm. Jus... virginmedia.response.lithium.com/portal/convers…

@virginmedia since upgrading our Internet is terrible and my

@virginmedia The second tivo box that was installed says I need a subscription but would assume it should match the first box that already had this. Sky movies are already on there so doesn't make sense

@alexlois I would love to help out, however, I'm afraid we're unable to send DMs or follow back as this requires account specifics which we can't ask for through Social media due to security reasons. What happened with the Sky Sports app? For the speed issue, is... virginmedia.response.lithium.com/portal/convers…

@virginmedia Easier if you DM me

@virginmedia There don't appear to be issues with broadband in my area, I checked on the app. And yes mostly a wireless connection but has never been this slow and we're on 500meg. Any ideas? Any idea for sky sports too on 2nd tivo?

@virginmedia Hi JJ. Internet download speed just now was around 6mb/s for the oomph package and no sky sports. Tried calling but left on hold for 45 mins last night and 30 today

@alexlois Appreciate you reaching out, Alex. We're fully committed to address your issue here. Would you be able to expand a bit on what's happened with your internet? Let us know so we can look into it. ^JJ

Second tivo box doesn't have the same package. Can you help

@Andilliana @British_Airways A lot more bearable actually! So playful and caring. He even got a log book and sticker 😍

I would like to thank the wonderful @British_Airways flight attendants on our flight back from LCA to LDN this Sunday am. Flying with a 15mth old not easy & you made it a little more bearable 💙

@Andilliana @ThomasCookCares Less than three hours by two minutes! Ha!

Yep, as I guessed it @ThomasCookCares doesnt really care that in reality, we were delayed by 3hrs, I know this because I was sat around keeping a 1yr old entertained for 3 hrs. 1/2