Ashish

@myogiadityanath जी, FIIT JEE का नोएडा सेंटर रातों रात बंद हो गया... करीब 1000 पेरेंट्स के फीस के लाखों रुपये डूब गए... IIT की तैयारी कर रहे इन बच्चों का भविष्य अंधकार में चला गया है... ये करोड़ों की नहीं बल्कि अरबों रुपये की धोखाधड़ी है... क्योंकि सिर्फ नोएडा ही नहीं, पूरे UP में दर्जनों सेंटर बंद हुए हैं... #UP_Police हर मामले में केस तो दर्ज कर रही है, लेकिन कोई एक्शन नहीं हो रहा है... @myogioffice @Uppolice @dgpup @noidapolice @dmgbnagar #FIITJEEScam #FIITJEE #Noida

@AmazonHelp Need help for Order ID: 171-2091859-7306709. While replying last mail from cs-reply, firstly I am getting one email saying mail received and they will respond in 6 hours but then I receive another mail saying mail was not delivered to cc, can u pls check what is happening here

@AmazonHelp Syed, I have already dropped 3 emails without any reply, only mail received was that somebody will respond in 6 hours

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@amazonIN Pls check this experience, buying electronics at Amazon is risky as they don’t have any control over the seller or the product genuineness

@AmazonHelp I have already confirmed that I have replied number of times but have not received any response.

@AmazonHelp I have already checked there is no reply to the emails. Request you to check and reply and not give generic response

@ashish_agw We get your concern. We'd request you to check your registered email account for correspondence sent via mail by our Social Media team with subject line 'Your Social Media Inquiry'. 1/2 -Syed

Frustrating experience of buying Mobile phone with @amazonIN after being a prime member in India and UK since long. People should strictly avoid buying electronics from Amazon, its mostly duplicate #AmazonDuplicateElectronics #NoElectronicsFromAmazon Worst custmer care, check att

@AmazonHelp Syed, I have already written to them 3 times with no response. I know its publicly visible, still I don’t get any meaningful response and have been waiting for 2.5 months.

@ashish_agw You can respond to that correspondence with further insights for assistance against your concern. Also, please don’t provide your order/account details as we consider them to be personal information. Our Twitter page is visible to public. 2/2 -Syed

@AmazonHelp As confirmed earlier also, I have written them 3 times but no response received. Request to pls check at your end and respond or ask team to respond.

@amazonIN After this message also I have already dropped 3 emails for status but no reply. Order # 171-2091859-7306709. No update on how much time resolution is going to take, 3 months already passed.

@ashish_agw Apologies for the inconvenience. We'd like to help you with this, please reach out to us via DM. We will do our best to assist. Further, please don’t provide your order/account details over DM as we consider them to be personal information. -Pooja twitter.com/messages/compo…

@AmazonHelp This particular issue was raised with Amazon on 29th April and with Social media team on 2nd June, I don’t think we are any near to resolution even after 2months 7 days. I can’t even use or get product repaired as outcome is not known @amazonIN

@ashish_agw Also, please don’t provide your order/account details as we consider them to be personal information. Our Twitter page is visible to public.(2/2) -Sumit

@AmazonHelp No email, no update, no connect exactly like last time, please see attached email. Unauthorised product sold but no responsibility for further followup with seller @amazonIN

@ashish_agw Kindly drop in your details here : amzn.to/42jjYsD, and we'll reach out to you within 6-12 hours. -Saima

@AmazonHelp Done, let’s see as last time nobody called

@AmazonHelp Tell me the mail id where you want all info to be forwarded. Your teams have number of time taken info from me + I can’t understand why you wudn’t be having all info at one place for one customer against one order. Now you already have order # so u can contact as well. @amazonIN

@ashish_agw We get that you've reported this to our support team. However, Social Media team works differently, and we'd like to get things sorted for you. Please share the details again. -Saima

@AmazonHelp Already checked no mail in junk. I have already forwarded to cs-reply on 27th so they can check. Report from company clearly says unauthorised parts and support also started from 2-Jan while I bought on 16-Mar. clearly duplicate/used product for sell as new at @amazonIN

@ashish_agw Please check the junk/spam folder. If you're still unable to locate the email from our Social media team, please resubmit your details. Our team will look into it and reach you soon. -Saima

@AmazonHelp Already checked no mail in junk. I have already forwarded to cs-reply on 27th so they can check. Report from company clearly says unauthorised parts and support also started from 2-Jan while I bought on 16-Mar. clearly duplicate/used product for sell as new

@AmazonHelp No email sent, only took my number to connect but never called.

@ashish_agw Please check for an email sent from our Social Media team and, kindly reply to the same with your insight for further assistance. -Sumit

@AmazonHelp Two times they took my details to call but didn't call. On 27th May after discussing it with CC, I have again written mail to cs-reply@amazon.in. I got a reply that somebody will connect within 12-24 hours but that also didn't happen

@ashish_agw Could you please confirm whether you've already connected or shared the details with our Social Media Rescue team earlier? If yes, what was the exact resolution provided?(1/2) -Sumit

@AmazonHelp Sumit, Thanks but I have already gone through this cycle. After 4-5 messages the best help Amazon Help provides is it connects you with the team that may really help Social Media team and keep sending the same message. They can't even view what has already been progressed

@ashish_agw We're sorry for the unpleasant experience regarding your issue with the product that you have purchased. We'd like to help you with this, please reach out to us via DM. We will do our best to assist.(1/2) -Sumit twitter.com/messages/compo…