Austin Spires

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Austin Spires

Austin Spires

@austinspires

Obsessing over customer experience at @fastly. Formerly @finix, @github, other startups. I love building things for people who make things.

[email protected] Katılım Şubat 2011
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Austin Spires
Austin Spires@austinspires·
I don't need to have an opinion on everything.
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Charlotte Lee
Charlotte Lee@cljack·
before you waste a lot of time in therapy trying to understand men, consider that Napoleon got volunteers to man a battery position with an almost 100% casualty rate by simply renaming it "the battery of not being a little bitch"
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Austin Spires
Austin Spires@austinspires·
@chacon As long as it has a double album with karaoke versions
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Scott Chacon
Scott Chacon@chacon·
Asked ChatGPT to create a 90s country music album cover for me as a joke, but now that I see it I'm thinking I really should probably record this and go on tour.
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Braelyn ⛓️
Braelyn ⛓️@braelyn_ai·
its feels like wave upon wave of grifter is moving to san francisco and diluting the city that i’ve loved. its impossible to see the genuine nerd past the grift anymore
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Austin Spires
Austin Spires@austinspires·
@yishan We've had welding automation for decades. We still need more human welders and fabricators than ever.
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Austin Spires
Austin Spires@austinspires·
@jmitch I have a xtienk 3 in the mail, and crosspoint was a huge reason why. Congrats
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Justin Mitchell
Justin Mitchell@jmitch·
Proud to announce I've officially acquired CrossPoint, the amazing open source firmware for xteink devices. I've been a core contributor and maintainer since January but this is a big step forward for the future of the project. We are expanding outside of just supporting xteink devices now
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Jake
Jake@JustJake·
My hot take is this is good More automation means less required labor, which means more beautiful things People get baseline needs met, rich subsidize, and the “middle class” becomes a safe area to swing for the stars ✨
MatrixMysteries@MatrixMysteries

The Monterey Bay Aquarium charges $295 for a family membership or $125 for a single adult. With an EBT card, entry is free — and up to four guests get in free every visit. There is a ZERO incentive for these people to ever get off Food Stamps.

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Austin Spires
Austin Spires@austinspires·
@jmitch When you listen to his interviews it's kinda clear that Dario never encountered production software operations before accidentally building one
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Justin Mitchell
Justin Mitchell@jmitch·
It's kind of absurd how Anthropic can say all our jobs will be gone in a year while simultaneously going down multiple times a day every day
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Boomhauer
Boomhauer@_Boomhauer·
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Aaron Levie
Aaron Levie@levie·
Forward deployed engineers, or equivalent, are about to become one of the most in-demand jobs in tech. And one of the most important functions for AI rollouts. Deploying agents is far more technical of a task than most people realize, often far more involved than deploying software. Software generally works the same way every time, and generally for the past few decades has been updated versions of an existing technology or concept (which basically means easier for the enterprise to update their workflows on a newer system). With agents, you’re actually deploying the equivalent of work output within the enterprise. The customer is effectively using you as a professional services provider for a task, which they expect to get solved nearly end-to-end now. This means you need to actually deeply understand the business process as a vendor, and get the customer from the current to the end state seamlessly. Companies need help figuring out which models will work best for their workflows, they need extensive evals setup often, they need change management support for workflows, they need to get their data setup for the agents, and constant tuning of the agentic system for their process. Massive role in tech now. And another example of the kind of highly technical work that AI is creating.
First Squawk@FirstSquawk

GOOGLE TO RECRUIT HUNDREDS OF ENGINEERS TO ASSIST CLIENTS IN EMBRACING ITS AI – THE INFORMATION

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Austin Spires
Austin Spires@austinspires·
Customer service matters
Imtiaz Mahmood@ImtiazMadmood

I was on a train in Tokyo. We stopped between stations. Announcement in Japanese, then in English: "We apologize for the delay. We will resume shortly." The delay was maybe 3 minutes. Not a big deal. When the train started moving again, another announcement: "We sincerely apologize for the delay. We were stopped for 3 minutes and 20 seconds. This is unacceptable. Thank you for your patience." Three minutes and twenty seconds. They measured it exactly. And called it unacceptable. When I got off at my stop, there were station staff on the platform bowing and handing out delay certificates. I took one out of curiosity. It was an official document stating that the train had been delayed by 3 minutes and 20 seconds, signed and stamped. The staff member said in English "for your employer. So they know the delay was not your fault." I said I'm a tourist, I don't need it. He looked confused. "But the delay affected you. You deserve an apology." Three minutes. They were treating a three-minute delay like a major incident. Later I mentioned this to a Japanese friend. They said "oh yes, delay certificates are normal. Trains are supposed to be exactly on time. If they are late, they must apologize." I said three minutes isn't late, it's nothing. My friend said "in Japan, three minutes is late. On time means on time. Not approximately on time." They said the train company probably investigated why there was a 3-minute delay. "They will find the cause and fix it so it doesn't happen again." I kept the certificate. It's framed in my apartment now. A reminder that somewhere in the world, people care about three minutes. © 6IX. @BSAT_Properties

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Boston Radio Watch®️
Boston Radio Watch®️@bostonradio·
Happy “Black Helicopter Day”, if you’re observing it… 46 years ago today, May 11, 1980, was Henry Hill’s final day as a goodfella, and it was an absolute marathon of errands, paranoia and bad decisions.
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Austin Spires
Austin Spires@austinspires·
@GergelyOrosz @thescottleese I had a reporting change when I was on paternity leave, and I was summoned to a phone call via text -- I'd logged out of email and no one checks their phone calls anymore. So technically I got the heads up via a text before the call.
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Gergely Orosz
Gergely Orosz@GergelyOrosz·
The notifying over text message (instead of the corp email) feels off, I will say Unfortunately, communicating mass layoffs efficiently and promptly (and not stretching it out) is considered the most humane... to the 80% NOT impacted, to know that they are safe and not worry for a long time in the future (which is what would happen if layoff news to those impacted would be delivered more carefully, say 1:1 conversation. Saw this play out as well at a previous job where one by one, those laid off were called into the office with HR and their manager told them face to face. It was more personal, but I can tell you incredible stress throughout the office...
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Scott Leese
Scott Leese@thescottleese·
Zoominfo laid off 20% of workforce this morning. Some of whom were told via text and one of whom was a pto. Classy.
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💖@twaniimals·
💖 tweet media
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Austin Spires
Austin Spires@austinspires·
@chacon All the abandoned domain names worldwide are about to finally have a use
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Scott Chacon
Scott Chacon@chacon·
also pretty interesting how i took a personal project i abandoned due to lack of time 15 years ago am and now can have an agent modernise it in a way that would have been impossible a decade ago
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Scott Chacon
Scott Chacon@chacon·
Crazy how much development is changing. Kid was sick today, so again spent all day on the couch. With my one good arm, I wrote a bunch of features for my personal project. Literally a single thumb did more work today than i’ve done in months sometimes in the past.
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Austin Spires
Austin Spires@austinspires·
I genuinely don't understand the hate on the new Starfox reboot. Even if it reuses a bunch of the old map structures the ability to tell a richer story is going to be extremely cool. youtu.be/VPdobtLUa2Y?si…
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YouTube
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