Christopher Roberts
708 posts

Christopher Roberts
@chris_roberts
Innovative business strategist. Devoted father, husband and friend. Expertise: Customer Experience, Employee Engagement, Brand Strategy, Net Promoter Score®















Break away from the norm and embrace strategies that truly inspire and resonate with your customers. @chris_roberts Money Wise article reveals bold strategies to inspire loyalty, empower teams & redefine leadership. Don’t just lead—transform. Read Now: bit.ly/3Ol2GXB






How do you create a CX strategy that truly works? In this clip from Strategy Edge, TVS Motor’s CX leader shares why going granular, using the voice of the customer, and evolving are key. Only 10% focus on CX—so how do you win? Watch here: hubs.la/Q02TdjlW0 #CX #TVSMotors












In our latest podcast, Cathy McGuane & Rob Seljak of @TUHHealthFund share the secret to their award-winning NPS® success with @chris_roberts ! Discover waht transformed TUH’s culture and KPIs. youtu.be/uPCj5EM6Ruw

In a challenging category like #HealthInsurance, what does it take to become an award-winning brand for Outstanding Member Experience and Trust as rated by their members? Watch this episode where @chris_roberts talks to Rob Seljak and Cathy McGuane of TUH bit.ly/3ZbTQ52