Ashwell
15.8K posts
FROM OUR INBOX : I would like to name and shame this rude boy called Lesley Nyakatawa, am told he is the manager at the Helensvale food court by Zuva service station. On Sunday afternoon l went to buy burger and chips but clearly told him that burger must not have sauce or cheese, this l repeated 3 times and even said "l hope wazvibata", this l said because he wasnt paying attention as l spoke to him and knowing my child doesnt like sauce or cheese l didnt want to get a wrong order then have issues on changing etc. Gave him my card and swipped, l got my order only to realise that there were no chips, went back and told him that there are no chips and he says bring the card and pay for the chips, then l said aaah inga l paid for burger and chips and he just went bezek saying l only charged for burger and am like why and he said haiwawoo togara tichimaita ma error aya saka you want free chips hee hee, he shouted in the food court kuti varikuda zvemahara and was like do you think l will come here for free food just like that but guy was so rude and even shouting more instead of apologising until another customer paid for the chips for me and he insisted l wanted free food, honestly l felt humiliated and dissapointed. Is this how managers deal with customers, yes l was still prepared to pay cash for the chips not swipe again but instead of being apologetic he kept shouting at me. I actually wanted to slap him for his behaviour just that he went back behind the counter. Those in authority at Innscor please deal with your staff. @SimbisaBrands @ChickenInnZW
