IRL MERCH

663 posts

IRL MERCH banner
IRL MERCH

IRL MERCH

@irlmerchandise

Merch with personality.

UK • USA Katılım Ağustos 2016
62 Takip Edilen9.1K Takipçiler
Sabitlenmiş Tweet
IRL MERCH
IRL MERCH@irlmerchandise·
ICYMI: the Phil & Plants 2022 Calendar is out now! 12 themed months featuring lots of leafy lads, shot by the awesome @lindablacker 📸 Each calendar comes with a signed print of a random month (while stocks last). Which print will you get? 👀
IRL MERCH tweet mediaIRL MERCH tweet mediaIRL MERCH tweet media
English
14
20
161
0
IRL MERCH
IRL MERCH@irlmerchandise·
@PrynceJJayden @Chipflake Hiya - pls could you send us a DM about your lil friend’s bandana? Will try and sort this for youu Many thanks
English
1
0
3
0
Ren
Ren@Rennekko·
Thank you @Chipflake for the friend !! Such a wonderful boy ! (I’m not sure if he was supposed to come with the bandana but mine did not, so no I do not have him naked by choice lmao)
Ren tweet media
English
1
0
8
0
IRL MERCH
IRL MERCH@irlmerchandise·
*boop* Happy Spring! Temperatures are rising and prices are dropping! Get 20% off everything (yep - even sale items) on the Dan and Phil shop with code SPRINGSALE 🌸 sale is on for a limited time only whilst stocks last! 🌍 danandphilshop.com 🇺🇸 us.danandphilshop.com
IRL MERCH tweet mediaIRL MERCH tweet mediaIRL MERCH tweet mediaIRL MERCH tweet media
English
2
4
61
0
IRL MERCH
IRL MERCH@irlmerchandise·
@KaileneM @Deligracy Hi Kailene, So sorry about this. We’ve sent out an update to customers waiting on orders but we must have missed you. I’ll look into this for you!
English
0
0
0
0
Kailene Pitts ➳
Kailene Pitts ➳@KaileneM·
@Deligracy I have a question I ordered a hoodie on December 7 and it still hasn’t shipped yet and I’ve left two emails and haven’t got an answer can somebody help me
English
1
0
1
0
IRL MERCH
IRL MERCH@irlmerchandise·
@ScrufflesBear @AmazingPhil Heyyyy, sorry to hear you haven’t received it yet. Please could you DM us with your order number and we can take a look into it :) thank youuuu
English
0
0
0
0
Eoghan 'Scruffles' Bear 🇮🇪
Fingers crossed the @AmazingPhil calendar I bought for my fiancee arrives soon or else it might not be capable of telling the date. If this is a Brexit issue I want you to know your politics are just silly and I should not be punished for it 😭
English
1
0
0
0
Caitlin🌻
Caitlin🌻@thannoyingsheep·
hey @Deligracy ❤️I ordered the black motherlode hoodie during the first merch drop and got an email about a week ago saying there’s been a delay with the shipping? it said they’d aim for thursday/friday but still haven’t heard anything 🤔 do you know anything about it? thank you!
GIF
English
1
1
5
0
IRL MERCH
IRL MERCH@irlmerchandise·
@Deligracy @cait90113 Hi Caitlin, I’m so sorry about this! I will make sure customer service reaches out today.
English
2
0
2
0
Caitlin
Caitlin@cait90113·
Hey @Deligracy do you know the average response time for emails sent to the Deli shop? The phone case I received was sadly for the wrong phone 😭 I emailed 4 days ago but the return policy says 7 days, & I don't necessarily want to return but to exchange for the one I ordered.
English
1
0
2
0
Steffen
Steffen@Steffen07507527·
@Deligracy @irlmerchandise Getting the feelingen that somebody didnt sort this out with customer service that Monday, as I'm still waiting :/
English
1
0
0
0
Steffen
Steffen@Steffen07507527·
@Deligracy @irlmerchandise Yeah, checked junkmail as well. We also double-checked that it was paid for, and it was. Hope we can find a solution 😁
English
1
0
0
0
IRL MERCH
IRL MERCH@irlmerchandise·
@Deligracy @moesha75 Yes, give it a try on a different browser! Everything appears to be operational on our end!
English
1
0
2
0
IRL MERCH
IRL MERCH@irlmerchandise·
@MirianMeriQuei 2/2: We really hope the shipping situation improves and that we’re able to open up to Brazil and other countries soon 🤞 we’re keeping our fingers crossed!
English
0
0
12
0
Mirian 🐍
Mirian 🐍@MirianMeriQuei·
As you're replying to people about the issues in your company... what about shipping to the countries you stopped unannounced?? As a Brazilian fan it really sucks that I don't even have the option to buy it or not... @irlmerchandise
English
2
0
40
0
IRL MERCH
IRL MERCH@irlmerchandise·
@MirianMeriQuei 1/2: Heyyy! We’re really sorry that we’re unable to ship to Brazil & many other countries at the moment. We found that almost 50% of orders sent to Brazil went missing in transit :( meaning that we weren’t able to offer the level of service that our customers deserve.
English
0
0
12
0
IRL MERCH
IRL MERCH@irlmerchandise·
@im_irrlevant hiiii! there was a glitch on our shops this weekend that meant some shipping costs were higher than they should’ve been. we’re refunding the difference to those affected. your order should still be in the system :)
English
1
0
1
0
emily
emily@im_irrlevant·
@irlmerchandise why did i get a 19.51 refund??? does this mean my order is canceled
English
1
0
0
0
IRL MERCH
IRL MERCH@irlmerchandise·
Thanks to anyone who pointed this out!
English
0
0
50
0
IRL MERCH
IRL MERCH@irlmerchandise·
Hey peeps, after some tinkering we found a glitch causing our international customers to have much higher shipping costs than normal. This has been corrected and we are in the process of refunding the difference in shipping for the few people affected!
English
12
12
217
0
IRL MERCH
IRL MERCH@irlmerchandise·
@d1lpickle @danielhowell DnP shop is located at a warehouse in Florida Our other stores are located at a different warehouse in the States where pick / pack rates are lower We don’t make money on the shipping, we just pass on what we are charged. A lot of the time we make a loss on shipping
English
3
1
7
0
IRL MERCH
IRL MERCH@irlmerchandise·
🥲We’re so excited to finally bring you @danielhowell‘s Affirmation Card Set. This beautifully foiled set of cards contain 37 different affirmations to remind you of what’s important, or sometimes sarcastically tell you like it is. Each set comes with a gold card holder too!😌
IRL MERCH tweet mediaIRL MERCH tweet mediaIRL MERCH tweet media
English
16
16
291
0