Kelly Davis

@DirectAutoIns no answers still and no one has called! This is absolutely unacceptable. You stole $40,000

@DirectAutoIns After police contacted Direct Auto to confirm the vehicle was recovered, funds were withdrawn from our account without prior notice

@DirectAutoIns We are requesting prompt review of the claim, correction of any improper withdrawal, and written confirmation of the company’s position

@DirectAutoIns wtf you say you are going to call to handle a fraudulent matter on your end and no one has reached out!

@DirectAutoIns After police confirmed the vehicle had been located, Direct Auto withdrew funds from our account without notice or authorization.

@DirectAutoIns the vehicle was reported stolen, and the police report states it was later found dismantled and undriveable.

@DirectAutoIns we are posting about a dispute involving our policy and claim and a vehicle theft reported to the Houston police department.

@AskWoodforest I emailed and expect a response asap.

@kell22687 We noticed your tweet. If you would like us to review anything regarding your experience, please send an email to CustomerAdvocacy@woodforest.com with your contact information and some additional details. Thank you.

@AskWoodforest how do you think it is OK to shut off a customers bank card and completely shut off their account? I am a loyal customer. Are you in the business of losing customers or keeping customers who have money in their accounts?? Not to mention I am traveling and you shut off all my access to money??

@AskWoodforest worst bank I have ever used and I will spend all my time making sure no one uses them again!! You shut down my account because you didn’t like that I use Venmo and cashapp! Get Zelle or let your customers bank how they need. I’m traveling and have zero access to my money.

@AmericanAir why are all of your plans so freaking hot!! And have you ever heard of updating your customer who are on the plane? We have been waiting for almost an hour for a guy “who is on his way” from where? When will he get here? Do you have air conditioning on your flights?

@AmericanAir Sent a dm

@kell22687 Let's check things out closer! Meet us in DMs with your confirmation code, and we'll provide some more information.

@AmericanAir thank you for leaving us stranded with no option to get home! Our Taxi had an accident and we missed our flight and you could give a 🤬 about helping us get home. I will never use you again and make sure yo let everyone know how shitty you are to your customers!!!

@AmericanAir I can’t get to the airport! I need customer service. I was hung up on, my service is terrible and I need help getting g home. My elderly grandma is coming to visit and I have to be there to help

@kell22687 We're terribly sorry to learn of your situation in getting to the airport. Our Airport team will be able to assist you better if you still plan on traveling.

@AmericanAir how can you leave you clients stranded? My taxi had an accident and we didn’t make our flight!! You tell me our basic flight can’t be rescheduled, but we didn’t miss out flight purpose! Absolutely ridiculous and shameful.

@DoorDash your delivery service use to be good, but now you are piss poor and your customer service is rude and disrespectful. We use you for both work and personal use and we spend $1,000 every year and you do your door dash members dirty…..we will be going else where.

@paul6747196928 Check your DM for all the information! I had another person reach out and offered nothing but 20% off! That is BS when I am a loyal customer

@Budget I spend $1000 a month with you and have never felt more disrespected in your company. I rented a van last week and it had a huge dent, bald tires and windshield wiper blades that didn’t work. I tried to turn it in for a new car after being advised there was a location in clarksbug, WV only to find out I wasted 2 hours of driving. I was then suppose to get a full refund and never received it. When I called to complain a manager was suppose to call me and never did! Is this how you treat your loyal customers?? I will NEVER use you guys again if something is done and will blast out the shitty pictures for everyone to see. Not to mention the Pacifica has a ton of recalls on them. #worstcustomerservice #shitcarrental #budgetcarssuck