kon

My main seller account got deactivated and it's looking bad.. We've exhausted every option and seems there's not much we can do to recover it Thousands of products active in the catalog 50 different brands 1,000+ units selling per day and ONE critical complaint put us down Technically we can't PROVE that the product in question isn't counterfeit (and we need to since complaint came directly from brand) Lot of red flags in the supply chain which makes me question authenticity myself. Both us and our supplier got lied to, and ultimately will lose the OG account over it. These are the downsides of wholesale.. Already learned few things from this though #1 If you sell physical products have other accounts & marketplaces to sell through. If all your eggs are in one basket diversify as much as you can. Been growing out eBay, Walmart, Amazon MX and CA side of the business for the past year and will continue to do so. When you have in demand products, it only makes sense to eventually list them EVERYWHERE (this is also a service you can offer to brands/distributors) #2 What's more important than your seller account are the RELATIONSHIPS you have with your suppliers When you're working directly with vendors and are AUTHORIZED to sell you can bounce back from death sentences like this one We sell hundreds of units every day of a brand that we're authorized to sell for. When the account got deactivated, I got an email... "What's going on? We're not making any sales.." After explaining the situation they understood and have been patient since (thank God) Currently moving all inventory over to another account and already making sales FBM This is why I'm forever bullish on the wholesale model... The relationships and connections you build along the way are what matter MOST Plenty of hurdles with Amazon but when you're working DIRECTLY with authorized vendors there's no problem you can't overcome. Buy authentic goods from authorized parties WHO CAN PROVE AUTHENTICITY THROUGH SUPPLY CHAIN. Only buy from distributors who can prove this with invoices Amazon's BIGGEST NO NO is selling counterfeit goods and if you're accused of it you need to be able to prove otherwise. If you can and KNOW with 100% certainty that the product you're selling is real, you'll be okay. Do business with trusted suppliers. Avoid the quick cash. Question sketchy vendors Pivot, adjust, learn from mistakes and try again