Lightwire Rural

As we wrap up season 2 of Insights as a Service, a huge shoutout to all our incredible guests! Your invaluable insights have empowered MSPs to thrive and stay ahead of the curve To our listeners, thank you for joining this knowledge-filled journey We’ll be back with more!

The Insights as a Service #podcast is available on every major podcasting platform as well as a video recording on YouTube. Watch the full episode on YouTube: youtube.com/watch?v=SwV6HD…

If you believe money talks, you’ll want to watch episode 49 of Insights as a Service where David and Dinesh cover a range of topics including the difference between CFOs and #accountants, when it's the right time to engage a CFO, and strategies for driving enterprise value.

Work hard ≠ success Many #tech professionals believe that simply by working harder that success will follow, but unfortunately, that’s not the case. To be successful you need to “work smarter”, but what does it mean for someone working in an #MSP?

@TheDefpom @LightwireAlerts Sorry to hear about this. I've just sent you an email in regards to this.

@LightwireAlerts @lightwire I still don’t have internet, your techs broke something… I have a teenager that is going insane here.

Planned Event - Risk Warning - Technicians on site - Miranda/Maramarua Region Lightwire: portal.lightwire.co.nz/p/events/2308 Lightwire Business: portal.lightwirebusiness.com/p/events/2308 Last updated: 2022-01-26 12:13 NZDT

@paulajamieson @bensurfie @vodafoneNZ Hey @paulajamieson, sounds like you need to tell Ben to sign up using your refer a friend code. You can get the refer a friend code inside the Lightwire portal and if Ben successfully signs up you'll get 3 months free 😉

@bensurfie @vodafoneNZ We’re almost neighbours, check out the difference on @lightwire

The customer portal gives you both real-time and historical insights into your data usage, helping you understand your usage trends and which plan will best suit your needs. Watch Brendan's explaining what you can do inside the rural portal. vimeo.com/478627932

Connectplay’s services will be combined into Lightwire’s business offering going forward. Read the blog post to find out why we made this move and what Lightwire’s future looks like here: lightwirebusiness.com/blog/lightwire…

A couple of months ago we celebrated our 15th birthday. And to give you a little bit of a feel for where we’ve come from, where we’re going, and the people within the business. Here’s a collection of thoughts and experiences from the team. vimeo.com/595574308

Hopefully, that gives you an idea of what you can expect as far as installs go during this unusual period, but if you have any questions, please call us on 0800 12 13 14.

This will ensure the customer is connected and able to use the internet. Once we go to level 2, the installer will come back to complete the cable run in our standard professional and tidy manner.

During level 3, all installs are contactless as safety is the #1 priority. The technicians won't be entering properties at any stage.

You need to have clear line of sight to get fixed wireless rural broadband from Lightwire, but how do we know if you have clear line of sight without ever visiting your place? Read it here: lightwire.co.nz/blog/why-we-ma… #ruralbroadband #NewZealand

@TheDefpom Hey Scott, sorry to hear you're experiencing these issues. I will send you an email shortly to sort this out.

@lightwire The network is really struggling, sometimes I’m only getting about upload speeds of as little as 20kb ! My old dial up was faster, everyone needs to get off bloody Netflix

We have extended our standard unlimited off-peak period to run to 5 pm each day from midnight tonight. We will review this again on Friday as we learn whether level 4 lockdown will be extended. For more detail, please visit our blog: lightwire.co.nz/blog/covid-19-…

@LINCARD1000 Hi @LINCARD1000, we can't see any issues on our end with the Te Miro tower. Could you please give our team a ring on 0800 12 13 14 so we can pinpoint and solve the problem?

@LINCARD1000 Looks like those horses weren't being very neigh-bourly! In all seriousness, the network issues which occurred over the weekend are now resolved. We had technicians address a fault at the upstream this morning.

Thanks to everyone that took the time to respond to our 2021 rural survey. The survey helps us assess what you need, how we are meeting those requirements, and what we need to be prioritising over the coming months. Here’s what we’ve learned: swiy.io/42us