Manoj Kumar

@JioCare Getting the same reply from last four days.

@manojpathak91 Hi Manoj, we understand your concern. Please allow us some time to get this checked. Our team is already working on your concern and you will receive an update at the earliest. We appreciate your patience – Shraddha

Position: Pinned at #1👑📌 #RRvsRCB

@JioCare Whole day gone, another commitment failed on fourth day. Shame on you jio team, you are not able to send a engineer for fibre installation even after daily follow-ups on email, call and twitter posts. @JioCare @TRAI @DoT_India @cpgrams @JM_Scindia

@manojpathak91 in detail. Rest assured, we will provide an update within the next few hours on the progress made towards resolving the issue. Appreciate your patience and understanding as we work to resolve this matter – Pawan twitter.com/messages/compo… (2/2)

@JioCare Nobody responding to the DM's and emails, nobody trying to reach local authorities, @reliancejio is worst service provder in the world.

@manojpathak91 Hi Manoj, we are sorry for inconvenience caused to you. Your concern has been registered and a service request is already in progress. Our team is actively working on it, and you’ll receive an update soon. We understand the importance of resolving this quickly and have (1/2)

@JioCare Your team has taken four days and issue is still unresolved, nobody reached local responsible person to escalate issue. Your team is not working actively. Hundreds of same issues are raising daily on twitter but there is no action. Worst service by jio, shameless team.

@JioCare @reliancejio Jio has become new BSNL in terms of service. No installation, no engineer visit or response despite multiple commitments from last four days. ORN NO0001CQ6V6A,SRID: SR000032ZELB. CPGRAMS complaint filed with No: DOTEL/E/2026/0023485. @DoT_India @TRAI

@JioCare Thi chit chat service request booking os going on from last four days, your staff is just to reply the posts but reality is very different. Jio has become new BSNL.

@manojpathak91 Request’ option in the ‘JioCare’ section or by visiting this page simply by clicking on the link sent to you via SMS We truly appreciate your patience and understanding as we work to resolve this matter promptly – Yashoda twitter.com/messages/compo… (2/2)

@JioCare Getting same reply from last two days, please show any progress and revert with that.

@manojpathak91 Hi Manoj, thank you for reaching out to us. Your order for JioFiber connection is in process. You will shortly receive an SMS on your registered mobile number with the date and time of the installation appointment which will be scheduled in few hours- Pravin (1/2)

Poor experience @JioCare @reliancejio. Booked JioFiber on 7-Apr (ID: NO0001CQ6V6A) with same-day installation commitment. 2nd day I complained & was given a time slot, but no action. Today another time slot, which has also lapsed without any action. @AkashAmbani @DoT_India @TRAI

@JioCare Again Another day gone, issue is still same without any progress. No update from jio, nobody tried to reach.

@manojpathak91 Hi Manoj, that's not the experience we aim for. Please be informed that our team is working on your service request and it is in progress. We will provide a resolution at the earliest. Thanks for you patience and understanding - Dipesh

@JioCare Your team is sitting there just to replying post on twitter Nobody in jio is actionable person. A issue is not being escalated from last four days.

@JioCare No progress, Jio is harassing from last 4 days.

@manojpathak91 already taken the matter for detailed review. We appreciate your patience – Aishwarya (2/2)

@JioCare Is any action taken by support team?

@manojpathak91 Hi Manoj, don't you worry. We are working on your issue on priority allow us some time to get this issue resolved for you at the earliest. Thank you for your time and patience – Nisha

@JioCare @JioCare @reliancejio @AmbaniTina JioFiber became BSNL these days, Day 4 and 4 hours gone in just discussion, Nobody tried to reach me. No escalation. Support team also sitting idle from last 4 days. Higher management not responding over Email.

@manojpathak91 Hi Manoj, we understand your concern. Your request has already been noted. Rest assured, we are following this up for you & we're working our best to get this fixed as soon as we can. Simply click on the link & DM the executive name, contact number and the date & time of (1/2)

@JioCare @reliancejio Booked JioFiber on 7 Apr (Order NO0001CQ6V6A) with same-day install promise. Complaint SR000032ZELB raised next day. They took money but No engineer visit or call till now, four day wasted in just conversation with jio team. @AkashAmbani @DoT_India @TRAI

@JioCare Can't DM as link isn't working. Executive who given fasle commitment : 9258238197 Name : Surya Singh ORN : NO0001CQ6V6A It's fourth day & jio team requesting thier own staff details, don't know how the issue will be escalated if jio couldn't get details of responsible person.

@JioCare Just a conversation is going on from last three days, without any action there is no meaning of commitments, worst service by jio.

@manojpathak91 Hi Manoj, we understand your concern. Please be informed that your request is already in process and our team is working on the same. Rest assured, you will receive an update shortly. We appreciate your patience - Smita

@JioCare Another day begins, no hope but lets see what happens today.

@manojpathak91 Hi Manoj, your experience is important to us. We can see that your service request is already in process. Rest assured, it will be resolved at the earliest - Shireen

@JioCare Extremely poor service from @JioCare @reliancejio. Booked JioFiber on 7 Apr (Order ID: NO0001CQ6V6A) with same-day installation commitment. Complaint SR000032ZELB registered next day and multiple installation time slots were promised via email. Third day also passed