yoshita varshney

@AmazonHelp Getting this senseless reply in inbox. Is thisbkind of customer service amazon provides??

@mitthuvarshney Please send us a direct message, for us to look into this and help you further. Do not share any personal information when you message us. twitter.com/messages/compo…

@AmazonHelp There is no option showing for replacement

@mitthuvarshney Hello, this is an automated message. Returns can be initiated and managed from your account here: amzn.to/INRT. For any issues with the return, please contact us here: amzn.to/INCU.

@ShiprocketCare Still waiting for the solution

@mitthuvarshney Hi, I understand that you are expecting an update, and it was never our objective to keep you waiting! Please allow me time till 27th April, 2025 and I will get back with an update on urgent as soon as possible. -FN twitter.com/messages/compo…

@ShiprocketIndia @ShiprocketCare SF1511712493SOK - Could you guys please explain why the delivery dispute got rejected When I provided all the evidence? we even mentioned the received parcel's awb is incorrect. And we do not deal in Rudraksh. We deal in art supplies

@ShiprocketCare Waiting for the reply

@mitthuvarshney Hi Yoshita, Please share the post-ship image of the received product so that I can further get this investigated. Meanwhile, I am forwarding the evidences shared by you to the courier partner for further investigation. -FN twitter.com/messages/compo…

@ShiprocketCare we received this

@ShiprocketCare Pre shipped images

@mitthuvarshney Hi Yoshita! Please help us with the pre-shipping images of the shipment, along with the images of the product you had shipped, so that we can re-investigate the case. ~AK twitter.com/messages/compo…

@ShiprocketCare We shipped these products. Beads and the Resin charms. but we received Rudraksh pendent

@ShiprocketCare We haven't received the resolution. it's just rejected. and rejected doesn't meant that it's a solution

@mitthuvarshney Hi Yoshita, Our team has shared the resolution for this over email with Ticket ID - 10199631, please check. -Team Shiprocket twitter.com/messages/compo…

@ShiprocketCare When the packet was delivered, I was not at home and my MIL received this parcel she was not aware with the packing, so we don't have POD. But we had already shared all the evidence pre-post shipment pic, unboxing video and all. so do investigate the case and provide the solution

Hi Yoshita, I am sorry to inform that the dispute was closed since complete evidences were not shared with us. I request you to please share the pre-ship and post ship image along with unboxing video (if available) and negative RTO POD remarks over DM and I will quickly get this resolved for you. - Team Shiprocket x.com/messages/compo…

@ShiprocketCare If the refund was done in July, Then for what you were asking for the timeline?? Did it take that much time ?

@mitthuvarshney Hi Yoshita, I would like to inform that the refund was already initiated in the month of July, 2024. I have shared the complete details over email with Ticket ID - 9132592, please check. I am sorry for the delay caused. -FN twitter.com/messages/compo…

@ShiprocketCare Miss FN, May I know what do you want? Neither you are ready to provide me the solution nor you are calling me. If you are unable to provide me the solution, then please forward my concern to your supervisor.

@mitthuvarshney Hi, I understand that you are expecting an update, and it was never our objective to keep you waiting! Please have faith that I have highlighted your concern on a serious note, and are reviewing the possibilities to direct this situation appropriately. - FN, Team Shiprocket

@ShiprocketCare Hello Miss FN, please call me

@ShiprocketCare How much time do you need? In message you have asked for 29th August. Please correct me if I am wrong. And also may I know the reason why I am not getting the reply on messages?

@mitthuvarshney not be initiated. I am sorry for the delay caused and I request you to please allow me time till 3rd Sept, 2024 to get this cross checked from the courier partner. -FN twitter.com/messages/compo…

@ShiprocketCare Hello Miss FN.. I have dropped the message and since Thursday, there is no reply.

@mitthuvarshney Hi, I regret any inconvenience you've experienced. To better assist you, please share your detailed concern and AWB number with me via DM. - FN twitter.com/messages/compo…

@ShiprocketCare It's been 3 days since I DMed. But no update yet

@ShiprocketCare Check ur inbox

@ShiprocketCare Thanks a lot Ankita for understanding the concern and providing the solution. I am expecting the same understanding in future.

@mitthuvarshney Hi Yoshita! As I spoke to you and confirmed that both the shipments have been marked as LOST and your shipment with the AWB 1432xxxxxx2956 has been successfully picked up. Also, we have duly noted down your feedback and will surely work upon it. - AG

@mitthuvarshney Hi Yoshita, I am sorry for any inconvenience caused. I would like to inform that the shipment with AWB - 20XXXX4440 was RTO initiated on 25th June, 2024 and the timeline for RTO delivery is 15 working days (maximum) from the date of RTO initiation. Hence, the shipment will be

@ShiprocketCare I don't want to talk to my account manager. When I raised the concern here I want the solution here only. As mentioned multiple times I want permanent solution for this not the soft loss or interim solution. The stuff is no use for me. It was customized

@ShiprocketCare Are you guys dumb or tring to fool us? Didn't you understand the things properly? When I am asking you to share ur CEO contact number then are you guys not sharing it?