Mike Terruso

Hey @Kohls, now that Capitol One is taking over your credit card in June, I'm closing my account. 30.24% is ridiculous.

@DollarShaveClub These new blades suck. Bring back the old ones please.

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@united lies! You keep kicking the can down the road. We haven’t even started boarding yet. #united

Goodbye @Strava. 50% increase? That’s a hard no. See ya, it’s been fun.

@Nextiva @Kristen72216785 DM sent

@runcoachmike @Kristen72216785 Hey! Thank you for bringing this to our attention. Could you send us a direct message with your account and/or contact information so one of our Support Managers can reach out to assist in resolving this for you?

@USC_FB is bowlin'! As the Official Communications Partner of the Pac-12, we #BackthePac, and teamed up with former SC quarterback Matt Barkley to bring the Trojan 💪 Check out what this proud alum has to say about tonight’s game. #FightOn #Pac12FB #ConnectingChampions

@Kristen72216785 @Nextiva I’ve been trying for days as well. Been on hold now forever. No matter who you speak to you have to speak to someone else. Im about to just cancel my credit card which will stop the billing.

@Nextiva I have been trying for over 13 days to cancel our three company accounts after final porting of our numbers was completed in Nov 2022. For some reason there seems to be no way to cancel your account with Nextiva. Has anyone run into this with them and how do i get anyaction?

@Nextiva been on hold now for at least a half hour to speak with your billing department to cancel my account. I’m about to just cancel the credit card it’s linked to. This is a waste of my time.

@katiet121 Stop pretending you know what you are talking about. Time and a place for everything, but now is not the time. Take a seat Katie.

Athletes in peak physical condition don't just have cardiac arrests in the middle of the game for no reason...STOP PRETENDING THIS NORMAL!!! Prayers on prayers for this young man his family and the entire Bills team. God be with them all🙏

@identogo how about calling people who had appointments today to tel us your systems is down and cannot process anything. I just drove over and our to get here. #unacceptable.

@DHSgov @TSA That’s great but I just drove an hour to an office in Elizabeth to only be told that the system is down and I have to reschedule. Who is reimbursing me for the tolls and gas i just paid to get here? could have called to advise that the system was down. unacceptable. #precheck

The best gift you can give yourself this holiday season is @TSA #PreCheck. Keep your shoes, belts and jackets on and keep your laptop in your bag as you enjoy a smooth travel experience. Learn more and enroll today at tsa.gov/precheck. #12DaysofTips

@TMobileHelp Nah, I’m good. If I do an upgrade online without any assistance, we shouldn’t be charged $35. Even Verizon waives that fee for long time customers. This is a money grab. Nothing more.

@runcoachmike We're simplifying Assisted Support and Upgrade Support one-time charges, which were previously applied differently across channels and devices, to deliver a more consistent and straightforward experience for customers. Meet me in DM if you have any other questions. ^KenStone twitter.com/messages/compo…

@TMobile sorry but I’m not paying $35 per transaction even online. Sorry to say our relationship is over. Our 6 lines will go elsewhere.

@SpiritAirlines @epaskk Soooooooo are you going to respond to my DM or are these just bots? The least you can do is give us some free WIFI on board for the trouble.

@epaskk We're sorry to hear about this experience. Please send us a DM with your confirmation code to look into this.

@SpiritAirlines lies!! We are still waiting on maintenance to top off the oil. Why couldn’t that have been done overnight while the aircraft sat on the ramp??? #dobetter

@SpiritAirlines You ask me to DM you my reservation code. I do and I get ghosted. Nice…

@runcoachmike We never want our Guests leaving like this – we’d like to help. Send us a direct message with the reservation code, so we can help.

@epaskk @SpiritAirlines The fact they deplaned is means an 8am departure is unrealistic. They don’t have to deplane unless they reach 3 hours. I get delays happen but the ones that are self inflicted are the ones that I have a problem with.

@runcoachmike @SpiritAirlines They’d rather have us wait on the plane for 45 minutes after the scheduled departure time only to have us get off. @SpiritAirlines Stop wasting everyone’s time 🙄

@SpiritAirlines Only frustrating because this is a completely avoidable maintenance delay. These aircraft sit on the ramp all night long. Why is maintenance not checking these preventative items before the day begins?

@runcoachmike We totally understand how frustrating delays can be! Mind DM-ing us your 6-digit confirmation code so that we can see what’s going on?

@SpiritAirlines more lies. Still at the gate.

@Nextiva You do know that was 3 days ago, right?

@runcoachmike Hi Mike, we're sorry to hear that. What's your phone number?

@Nextiva are you down? Been on hold forever and my trunk is down. Business is not getting calls. What’s the story?