Vishal Mega Mart

@DrNitul We apologize for the inconvenience caused, Nitul. Kindly share the complete store address and your contact details at customercare@vishalmegamart.com or call us at 0124-4555100 between 9 AM and 9 PM so that we can resolve this at the earliest.

@vishal_mega had bad experience at the Pandra store Ranchi the displayed item is not available for billing when asked about the reason salesman was not very responsive as if they don’t want to sell the item.I also talked to the store manager named Mr.Abhishek but he didn’t reply

@champ9617 @jagograhakjago @MCA21India We truly apologize for the inconvenience caused. Kindly share your contact number and bill copy with us so that we can address this. You may also write to us at customercare@vishalmegamart.com or call us at 01244555100 between 9 am to 6 pm.

Extremely disappointed in Vishal Mega mart. I purchased this from pinto park branch of Vishal Mega mart and its well under expiry date. @vishal_mega @jagograhakjago @MCA21India

@amit_khatrika We truly regret the inconvenience caused. As checked, your issue has been addressed via ticket id #01202468. We assure you of hassle-free services going forward. Thanks.

@vishal_mega please see chaos and manager behaviour at Sohna Branch. When I asked him to fix issue he called local goons to fight with me rather than fixing it.

@IshratKhan69433 We truly apologize for the inconvenience caused. Kindly share your contact number or order id with us so that we can address this. You may also write to us at customercare@vishalmegamart.com or call us at 01244555100 between 9 am to 6 pm.

@vishal_mega I want to officially complain against Vishal Mega Mart. I placed orders twice, and both times there was some issue. This time, the rider and team together stole my item.. now no one is responding. Such an unprofessional and dishonest company.

@BASAVARAJML1 Hi Basavarajml, as per our policy, return/exchange is allowed on apparel, footwear, and curtains within 15 days, provided the original invoice, barcode, and accessories are available.

@vishal_mega Exchange/Replacement for Water bottles not allowed?

@vishal_mega Very poor service by V Mart Haveri Karnataka they don't need customers they will not replace item after bill even within 1 second after purchase very bad service i never expected this from Vishal Mart The manager is rude and totally dissatisfied with the service.

@BASAVARAJML1 Thank you for sharing the requested details. As per our policy, return/exchange is allowed on apparels, footwear & curtains within 15 days with original invoice, barcode, and accessories. We have noted your feedback regarding misbehavior and will take corrective action.

@vishal_mega Water bottle

@ArpitGo37122220 We sincerely regret the inconvenience caused, & this is certainly not the experience we aim to provide, Arpit. Your concern has been logged under ticket ID #1197819. Our team will connect with you shortly, share an update, & resolve the issue on priority.

So basically now @vishal_mega has found a new way actually a fraudulent way to earn money by charging extra. Product price is mrp 170 but offer price 75, so for 2 products it should be 150 but I have charged 170. Bill no. (Bill No. HQ17040053805). #cheaters #prayagraj

@sarwan1313 We sincerely apologize for the inconvenience caused, Sarwan. Kindly share your contact number and briefly elaborate on your concern at customercare@vishalmegamart.com or call us at 0124-4555100 between 9 AM and 9 PM so that we can address the issue on priority.

@vishal_mega Customer service is 3rd class, no policy for cx satisfaction Muktsar Sahib,Punjab. Store manager & Area Manager (9876091490) Jatinderpal singh also did not provided any satisfactory resolution. Very rude behaviour. Will escalate on social media.

@erspm93 We understand the concern raised & truly apologize for the unpleasant experience. Moreover, we have highlighted the feedback to the relevant team & will take corrective measures to enrich your experience with us forward. We anticipate your kind understanding in this regard.

@vishal_mega very bad situation for billing they are taking more than 1 hours for a single Item billing at Haldwani Greater Noida more than 50 people is in line and most of counter is not working and some is working but very slow guys taking 15-30 mint for single item billing.

@SyedMohdShahna1 We apologize for the inconvenience caused. Kindly visit the same store along with the product and bill so that the team can verify the product and assist you accordingly.

@vishal_mega today I purchased this but inside its system to install battery is not available kindly check I think all #glowwarriorsword in your store is faulty

@UtsavS26 We sincerely regret the inconvenience caused. Your concern has been logged under ticket ID #01197410. Please bear with us for a little while—our team will reach out shortly with an update and resolve this on priority.

I placed an online order on @vishal_mega app. Order ID :- 210899226 is attached in the screenshot below. I ordered 2 packets of 1kg Parmal Rice and I received 1 packet of "1kg Parmal Rice" and 1 packet of "1kg Mini Mogra Basmati Rice". Kindly replace or refund for the wrong item.

@thrishul Please write to us at customercare@vishalmegamart.com or call our customer care number 01244-555-100 between 9 am to 6 pm. Thanks.

@vishal_mega trolling customers.

@GPandey12946 Hi, thanks for contacting us. We tried reaching you, but the call went unanswered. Apologies for the inconvenience caused. As checked, the refund has been initiated and will be credited to your bank account within 5–7 working days. Thanks.

@vishal_mega Unacceptable. My Haldwani order 210775934 was confirmed, then cancelled with changing excuses. First the product was available in-store, then I was told delivery is not possible due to 9+ km distance I’ve ordered many times on the same address before without issue

@rajeshkr_ranjan @nafedindia @jagograhakjago Hi, we tried reaching you to discuss the issue, but the call went unanswered. We sincerely regret the inconvenience caused. As checked, your concern has already been addressed via Ticket ID #01192846. We assure you of better and hassle-free services going forward. Thanks.

@nafedindia bharat 10 kg aata ordered but actually delivered 9.7 Kg, by @vishal_mega requests you to take action on such cheating and fraud to customers ? @jagograhakjago invoice attached for your reference, product kept unused for evidence

@SandySan_07 We truly regret the inconvenience caused. We have duly noted the feedback and will fix the issue. Rest assured, you won't face such an issue going forward. Thanks.

@vishal_mega Complaint was made on Sunday, and the reply came today. Even with 6 billing counters, only 1 was open. Customers are not shopping for free — their time is valuable too. Please improve your service and staffing.

Very poor experience at Vishal Mega Mart, Darbhanga. Huge crowd waiting for billing but only ONE counter is open. Customers are waiting for a long time. Please take immediate action and improve service. #CustomerService #Darbhanga @vishal_mega

@Malik8750221987 Please write to us at customercare@vishalmegamart.com or call our customer care number 01244-555-100 between 9 am to 6 pm. Thanks.

@vishal_mega electricity not available in khandaa road vishal megamart

@sumitverma645 We truly apologize for the inconvenience caused. Kindly share your order number with us so that we can address this. You may also write to us at customercare@vishalmegamart.com or call us at 01244555100 between 9 am to 6 pm.

@vishal_mega my order not delivered

@devendharg89777 We truly regret the inconvenience caused. As checked, your issue has been addressed via ticket id #01182724. We assure you of hassle-free services going forward. Thanks.

@vishal_mega I placed an online order for a rice bag on April 16, and it was delivered on April 17 in the morning. Unfortunately, the bag was opened and the product inside was defective. Iam attached mail also mobile.8977708605. gramu.480@ gmail.com