Will Trueman

There's white smoke coming from the chimney at Downing Street. @Number10cat, does that mean you have selected a new occupant for your house? 🤣

The only reason to get up early and stand outside @10DowningStreet is to see the real star of the show, @Number10cat

I call BS on their excuses, it looks like they failed to setup the direct debit or lost the details, all details were provided during checkout. Best they can do is tell me they will take 5 days to investigate.

So @AskKlarna email to say payment failed due to no bank details, but details were mandatory during purchase, agent says direct debit was removed, nothing removed by me or @HalifaxBank, klarna says they don't see details. Anyone else experienced this? @SamsungUK @MoneySavingExp

I appreciate it's probably been a long and busy day for staff and they want to go home, but basic customer service shouldn't take much.

Not impressed with @NandosUK Stratford Westfield tonight, chicken turned up absolutely stone cold, no apology when we went back tk counter, just a member of staff yelling "customer complaint, remake it".

It's been a busy few weeks, time for some well deserved rest...get me to the sunshine!

That's me done for another year of Party Conference coverage on @TimesRadio, its been hard work and not without its challenges, but I am incredibly proud of what we achieved this year.

An exciting day, it's time for a new mattress topper. #MyPandaLife @PandaLife_UK

A joyous day at @10DowningStreet as @Number10cat welcomed the @Lionesses home.

A very lazy day for @Number10cat, just chilling outside @10DowningStreet waiting for the @Lionesses to arrive.

Let's do the @PrideInLondon Parade with InterMediaUK and @VirginRadioUK Pride

Great night looking after all the tech for the @VirginRadioUK Pride Launch Party with Bags Chipz, Dame Jane & Homoparady #VirginRadioPride

Oh, and you've received my returned 270's, but appear to have "lost" them due to a "scanning issue"...

Hey @Nike/@NikeService/@nikestore, I returned a pair of 270's after 6 weeks because they are faulty, but I am told I can only have a refund, not a replacement, and if I want another pair, I now have to paid £50 MORE than the original purchase price. How is that reasonable/ legal?

@Douane @Eurostar @EurostarUK Thanks for the info, can we go to Schipol and get the documents stamped aswell before heading back to the Eurostar? Ive seen numerous reports of people not being able to get a stamp after leaving NL.

@willtrueman @Eurostar @EurostarUK If it doesn’t work, you can go to the first customs office you run into in London and ask them to stamp the forms. Then you can send the forms back to the seller(s) or store(s) that need them to process the VAT refund. I hope this helps! ^TJ 2/2

Hi @Douane is there a VAT refund point at Amsterdam Centraal now? If not, can I get VAT refund forms stamped at Schipol or the ferry terminal when travelling by @Eurostar @EurostarUK back to London?