IGP.com

@PiyaliAdhikar13 Hi Piyali, we sincerely apologize for the disappointment caused by your recent experience with us. We have shared an email with the proposed resolution and kindly request you to check the same at your convenience. Please feel free to get back to us.

@IGPcom Worst customer service i thought they’ll deliver on time but it’s useless still haven’t received my order

That’s a wrap on the first-ever IGP Cake Fest! 🎂 What started as a sweet idea turned into a deliciously successful day filled with flavours, laughter, and a lot of cake! A big thank you to everyone who joined in and made it truly layered with joy. Until the next bite… 🍰

@PiyaliAdhikar13 Hi Piyali, we sincerely apologize for the disappointment caused by your recent experience with us. We have shared an email with the proposed resolution and kindly request you to check the same at your convenience. Please feel free to get back to us.

@IGPcom where’s my order? I opted for 60 mins delivery and paid 99rs extra for delivery and it already 2 hours i haven’t received my order.. this is so unprofessional and im unable to contact any agent as there are only bots on WhatsApp and call who aren’t responding

@ianshulprajapat Hi Anshul, We sincerely apologize for the disappointment caused by your recent experience with us. We’re pleased to inform you that the refund has been initiated to your original payment method., The issue has been resolved.

@IGPcom this is extremely frustrating. My order #18126249 was never delivered, marked as cancelled, and no refund has been issued. I’ve been tryin to reach you via email and WhatsApp with zero response.If this is not resolved immediately, I will be forced to escalate this legally

@tooanvi Hi Anvi, We sincerely apologize for the disappointment caused by your recent experience with us. We’re pleased to inform you that the refund has been successfully credited, as confirmed on the call.The issue has been resolved.

@IGPcom 18098407 is my order id please give me ny transaction id as I'm filing a complaint in consumer forum

@IGPcom the world platform ever they don't entertain you reschedule request then delay the "same day delivery" to next day then again miss the deadline and just say sorry. I recommended you to 5 people in my circle gonna make sure everyone uninstalled

@Adil_Hussain92 Hi Adil, We apologize for the inconvenience and disappointment caused by your recent experience. We are pleased to inform you that our team has shared the proposed resolution over mail, would request you to kindly review it at your convenience.

@IGPcom I was a regular customer of yours but not again. I paid for everything on time and all I got in return was unreachable customer support, no reply , a damaged cake, undelivered bouquet and a spoilt day. I don't think this is for what I paid you a premium amount.

@IGPcom , I had a disappointing experience today. I ordered a cake and bouquet for my wife's birthday. Firstly for the cake the slot was delayed and was delivered in damaged condition . This ruined the special day for us. And then your customer care executives are unreachable

@Adil_Hussain92 Hi Adil, we sincerely apologize for the disappointment caused by your recent experience with us. We are pleased to inform you that the order has been successfully replaced. Kindly request you to check the same with the recipient at your convenience.

The cake has been returned and I want the refund @IGPcom otherwise I'll complain to consumer forum.

@Adil_Hussain92 Hi Adil, we sincerely apologize for the disappointment caused by your recent experience with us. We are pleased to inform you that the order has been successfully replaced. Kindly request you to check the same with the recipient at your convenience.

@FatmaNaqvi2769 @taruns11 Hi Tatheer, we are really sorry if we may have disappointed you in any way. We have initiated the complete refund and shared an email with the details. Kindly request you to check the same at your convenience. Please feel free to get back to us.

@IGPcom @taruns11 I have received 10 emails but when I respond there is no response. I have said I don’t live in India. I can’t recieve calls on my Indian number. Give me number so I can call.

@taruns11 @IGPcom order I’d-17991994. It’s been 10 days after placed the order, I am so sick of talking to watsapp chat customer care, no body is responding. I get emails and when I respond there is no action. Please for god’s sake return my money to bank account.

@FatmaNaqvi2769 @taruns11 Hi Tatheer, we are really sorry if we may have disappointed you in any way. We have initiated the complete refund and shared an email with the details. Kindly request you to check the same at your convenience. Please feel free to get back to us.

@IGPcom @taruns11 About wrong contact details for delievery. I provided correct contact details on chat like 5 times but your watsapp chat closes and although assured correct details were fine, there were issues with delivery.

@FatmaNaqvi2769 @taruns11 Hi Tatheer, we are really sorry if we may have disappointed you in any way. We have initiated the complete refund and shared an email with the details. Kindly request you to check the same at your convenience. Please feel free to get back to us.

@IGPcom @taruns11 Now I am sick of all this. Please just return my money in my bank account. I never want to deal with IGP. Such an unprofessional and pathetic customer care where customer has to repeat stuff and while typing the chat closes.

@FatmaNaqvi2769 Hi Tatheer, we are really sorry if we may have disappointed you in any way. We have shared an email with the proposed resolution and kindly request you to check the same at your convenience. Please feel free to get back to us.

@IGPcom Why isn’t there an action when I have said 100 times- I WANt money in my bank account. Just close the chapter and give my money back in my account!!! No one is respond to emails.

At IGP, we believe in gifting that feeling! 💖 On Women’s Day, we partnered with Tata Starbucks to surprise women across 100 stores in India with their fave brew & something special. Cheers to unforgettable moments! 📷 #GiftThatFeeling #IGPxStarbucks #WomensDay #InspiredByHer

@FatmaNaqvi2769 Hi Tatheer, we are really sorry if we may have disappointed you in any way. We have shared an email with the proposed resolution and kindly request you to check the same at your convenience. Please feel free to get back to us.

@IGPcom I have repeatedly providing contact details since Tues last week, talking to multiple people on watsapp chat, the chat closes and I keep repeating myself. I was assured by 3 people that corrected contact details were shared with delivery partner. Yet the problem is not resolved.

@sheetal2184 Hi Sheetal, We apologize for the inconvenience and disappointment caused by your recent experience. We have sent you an email, would request you to check with the same. Please feel free to get back to us.

@IGPcom Worst customer service experience, order not delivered on time

@alienaseem Hi Aseem, We apologize for the inconvenience and disappointment caused by your recent experience. It was never our intention to disappoint you in any way. We have sent you an email with the resolution, would request you to check with the same. Please feel free to get back to us.

@IGPcom I simply want my money refunded to the original source

@IGPcom ruined my sister-in-law’s birthday gift. Order #18016000 was never delivered, and after 3 days of chasing customer care—no proper response, no refund. This feels like fraud. Absolutely unacceptable. #IGP #CustomerServiceFail

@alienaseem Hi Aseem, We apologize for the inconvenience and disappointment caused by your recent experience. It was never our intention to disappoint you in any way. We have sent you an email with the resolution, would request you to check with the same. Please feel free to get back to us.

@IGPcom ruined my sister-in-law’s birthday gift. Order #18016000 was never delivered, and after 3 days of chasing them—no proper response, no refund. This feels like online fraud. Absolutely unacceptable. #IGP #CustomerServiceFail

@asthathapa08 Hi Astha, we sincerely apologize for the disappointment caused by your recent experience with us. We have shared an email with the proposed resolution and kindly request you to check the same at your convenience. Please feel free to get back to us.

@IGPcom and as per their customer care I can get my cake in next 40 minutes. No guarantee but they can try.

@IGPcom I've placed an order from you guys around 12:30 and the order was supposed to be delivered around 1:30. But now it's almost 3 and there's no update of my cake, and it's for my friend birthday, who has to catch her flight on next 4 hours.

@asthathapa08 Hi Astha, we sincerely apologize for the disappointment caused by your recent experience with us. We have shared an email with the proposed resolution and kindly request you to check the same at your convenience. Please feel free to get back to us.

@asthathapa08 Hi Astha, We apologize for the inconvenience and disappointment caused by your recent experience. We have sent you an email with the resolution, would request you to check with the same. Please feel free to get back to us.

@IGPcom I've prepaid everything now this is my friends last birthday with us here in india, and thank you @IGPcom for making it the worst one.

@Vivek86121325 Hi Vivek, we truly regret the disappointment you experienced with us. An email has been shared with the proposed resolution, please take a moment to review it at your convenience. Do feel free to get in touch with us for any further assistance.

Hey @IGPcom, thanks for ruining my sister-in-law's birthday surprise! Delivering 2 hours before the actual slot is unacceptable. This blunder ruined the cake and the entire celebration I’d carefully planned. Why even offer time slots if you can’t follow them? #IGP #Disappointed