Game Stores SA

@WendymBal Hi Wendy, 👋 Thank you so much for informing us. Please note that your query is with our senior team to assist and follow up on the delivery for you. The agent will contact you as soon as they have an update.

@Game_Stores It really shows that you pretend to be attending to DMs , all those details that you are asking , i sent yesterday, your last reply to me was at 2:33 promising to follow on the matter so i have to send the very same details again

@Game_Stores is this legitimate?

@WendymBal Hi Wendy, 👋 I am so sorry to hear that you have not received your order as of yet. Kindly inbox us your contact details, order number and your email address as we can follow up on this matter.

@Game_Stores When are you going to deliver my R2499 monitor , you gave my order to a wrong person , do you take 90 days to investigate?

@TEARS_MOLA Hi there, 👋 Yes, we do accept Pay Just Now, which is only available for in-store purchases. 🙏

@Game_Stores are you guys on PayJust now?

@WendymBal Thank you for your details. We have responded to your DM.

@Game_Stores I have DM all the details, im not seeing your response

@WendymBal Thank you for your details. We have responded to your DM.

@Game_Stores I will call online Team , im unable to see your reply

@WendymBal Hi there Wendy 👋, kindly DM us your order number so we can look into this matter.

@Game_Stores @SeipatiBopape Hi , you gave my online order to someone in soweto and that is not the address i wrote on the online order

@PNamolane Hi Pheto, 👋 Thanks for getting in touch. Our promotions in-store and online can differ as we are separate business units. 🙏

@Game_Stores If something is on sale instore does I mean also online?

@NtseMoletsane Hi SA , 👋 I am so sorry to hear that your item is not working as it should. Repairs can take up to 21 (twenty-one) business days. If anything changes, Game will reach out to you. A representative of Game will keep you updated on the status of your repair. tinyurl.com/2jpxak95

@Game_Stores Only to find out there Is a repair agreement that I must sign as prof that i submitted the product and the store received it. They told me i will receive an sms in less than 48h to confirm I haven't received it even now I want my money back, keep your product Why mst I struggle

Hii @Game_Stores I would like to a complain about customer service you at Westgate mall, 2 weeks back u return a product for repair, I was given a excuse that I can't get proof that I submitted the product only when i started shouting i was made to wait 45 min only to find out

@NtseMoletsane Hi there 👋, thanks for getting in touch. We're so sorry for the experience you had with us. Please can you send us an email with all the details so we may escalate the matter accordingly. 🙏 websupport@game.co.za

@Mnca_mnce Hi Mnca, 👋 I am so sorry for the experience that you had at the store. Kindly inbox us your contact details, email address and what had occurred as we can have this matter addressed.

@Game_Stores I'm in your store in Trade Route Mall for an exchange and I'm not getting any joy. I've been sitting here for 20 minutes now. I'm gonna take a video.

@MadodaJenn43395 Hi Jennifer, I am sorry that your query hasn't been sorted and no feedback provided. The complaints team is handling your query, and regrettably, the agent wasn't in today and therefore hasn't seen your email. Your post will be noted on your open reference.

@Game_Stores @Defy has the worst services ever, I bought a washing machine and it was faulty they sent a technician from @AMRappliances to come check the machine.. He checked and advised that, I’ll get the machine back on the 10th of April… till this day no communication nothing

@dibabatheeguy Hi Dibabatheeguy, 👋 The contact number for our Vryburg store is 0861 426 109.

@Game_Stores assist with Game vryburg phone numbers, need a quote asap

@s_munya Hi Munya, Thank you for letting us know.

@Game_Stores We've resolved the delays, thank you for your response

@Game_Stores please help me understand why your in-store sales reps make promises they can't keep just to score a sale at customers, costs & inconveniences? Please investigate your Game Somerset, Sales Order 201714698

@Khutlang Hi Lebo 👋, how can we help you?

@EmmiieTLO @Game_Stores is also going @Walmart is replacing it😭😭😭

Age yourself with a Store that no longer exists?

@jae_dlamini Hi Jae, 👋 Yes, you can provide the store with the bank statement as the store can check on their systems when that item was purchased and maybe they can do the exchange for you. Please note that the item needs to be in it's original packaging, sealed and unused.

@Game_Stores The item is a week old!

Why not send the receipt electronically if you’re no longer allowing reprints instore?🫩 @Game_Stores

@jae_dlamini Hi Jae, 👋 Yes, you can provide the store with the bank statement as the store can check on their systems when that item was purchased and maybe they can do the exchange for you. Please note that the item needs to be in it's original packaging, sealed and unused.

@Game_Stores I literally said I lost the receipt. What other proof can I use? My bank statement?

@jae_dlamini Hi Jae, 👋 Kindly note that if it is still within the exchange period, you can provide the store with the proof of the payment of the gift and it is up to the store decide if they will be able to do the exchange for you.

@Game_Stores So what happens now? I lost the receipt for a gift I bought. The recipient wants to exchange it.